Ratings based on 13 Verified Reviews

3.9 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted May 4, 2017
No charm no restaurant no hotel life at all Very expensive for what it is! I didn't like this experience I don't recommend this place Far from everything and the building is ugly
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Very pretty hotel

Posted Mar 13, 2017
Very remote location. Peaceful and relaxing. Recommend a private spa bath.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expecting remote Ryokan

Posted Aug 4, 2015
We were expecting remote Ryokan in romantic mountains but this one is a hot tourist place surrounded by other SPAs. Some of esthetics that we were looking for was lost. Food excellent and service is excellent.
5 out of 5
by Jennie

Amazing Experience

Posted May 30, 2012 on Hotels
This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.
5 out of 5
by Ronald

The best ryokan in Yugawara area

Posted May 17, 2012 on Hotels
Very satisfied , very good food, very good room , The best service. Choose the room with private Onzen in the room.
4 out of 5
by A verified traveler

Very impressive

Posted Jan 24, 2012 on Hotels
Good room (even it is too big for 2 peoples), very nice foods provided. Most of all, very impressive service!
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

美味しい食事と素晴らしい天空風呂でのんびり温泉ステイは最高

Posted Feb 3, 2017
Pros: 夕食が1点づつ出され美味しかった。天空風呂が開放的で良かった。
Cons: 天空風呂は男女入れ替えで難点あり。従業員はフロント及び案内係ともサービス・スキルがまだまだで改善の余地あり。
Location: 奥湯河原でのんびりステイには最高です
料理は朝晩とも部屋食。夕食は1点づつ提供されとてものんびり、おいしく頂けました。 天空風呂は男女入れ替えなので、何時でも使えないのがとても残念。あの広さなら工夫すれば男女とも使えるのにと 素晴らしい景色だったから、なおさらもったいない。 アップグレードしていただいたので広い部屋をいただき、とてものんびりくつろげました。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

快適

Posted Nov 28, 2016
設備は最新のものではないが、露天風呂はジャグジーもあり絶景。アメニティもラグジュアリーだし、ベッドやお布団がふかふかで気持ち良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

조용하고 좋은시설, 맛있는 식사 모두만족

Posted Nov 8, 2016
Pros: 객실도편하고 조용하고 좋았고, 직원의서비스도 훌륭했으며 옥상 노천탕이 좋았습니다. 방에서 먹을수있는 저녁식사와 아침 식사 모두 정말 훌륭합니다. 맛도 좋고 종류도 다양합니다. 다만 온천을 남녀가 같은곳을이용하다보니 이용시간을 남자는 오후2시부터 밤 8 시까지고 여자는 밤9시부터 다음날 아침 11시까지인데 원하는시간대 마음대로 이용할수없는것이 불편합니다. 그리고 가족단위 투숙객을 위해 수영복착용후 남녀함께 사용할수있는 노천탕이 있었으면 하는 아쉬움이 있습니다. 전체적으로 아주 좋았고, 기모노도 두종류를 주는데 모두 예쁩니다.^^ 퇴실은 따로 체크없이 알아서 퇴실하면되니 편합니다. 재방문의사 있습니다.
Cons: 온천을 남녀가 같은곳을이용하다보니 이용시간을 남자는 오후2시부터 밤 8 시까지고 여자는 밤9시부터 다음날 아침 11시까지인데 원하는시간대 마음대로 이용할수없는것이 불편합니다. 그리고 가족단위 투숙객을 위해 수영복착용후 남녀함께 사용할수있는 노천탕이 있었으면 하는 아쉬움이 있습니다.
Location: 도쿄에서 JR선으로 1시간 40분정도 걸리며 환승없이 한번에 갑니다. 도착하면 바로 출구에서 우측 버스타고 가면 20분소요로 위치는 다소멀지만 호텔 가는 시골버스에서 보는 일본의 풍경이 좋아서 금방갑니다.도쿄시내에서 도시를맘껏봤다면 이곳에서는 진짜 일본에 온듯.
2 out of 5
by Manabu

ハズレ〜〜

Posted Jul 14, 2015 on Hotels
食事が小出しで逆に豪華さに欠けた。 内風呂も狭いし眺め悪いし ベットの部屋予約したはずなのに布団だったし 高級旅館うたってた割に全部ショボい値段だけ高級だったけどこの値段なら他の旅館で2泊した方が納得いくと思う。