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Best Western River Cities

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Outdoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Best Western River Cities

Best Western River Cities

2.5-star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
31 Russell Plaza Dr, Ashland, KY, 41101

Explore the area

  • Popular LocationFresenius Medical Care3 min drive
  • Popular LocationOur Lady Of Bellefonte Hospital3 min drive
  • Popular LocationAshland Town Center7 min drive
  • AirportHuntington, WV (HTS-Tri-State)27 min drive

Room options

About this area

Ashland

Best Western River Cities is located in Ashland. The area's natural beauty can be seen at Greenbo Lake State Resort Park and Ohio River, while Paramount Arts Center and Highlands Museum and Discovery Center are cultural highlights. Armco Park and Camden Park Amusement Park are also worth visiting.

What's nearby

  • Fresenius Medical Care - 3 min drive
  • Our Lady Of Bellefonte Hospital - 3 min drive
  • Ashland Town Center - 7 min drive
  • Ohio University Southern Campus - 9 min drive
  • St Mary's Ironton - 11 min drive

Getting around

  • Ashland Transportation Center - 4 min drive
  • Huntington, WV (HTS-Tri-State) - 27 min drive

Restaurants

  • Texas Roadhouse - 3 min drive
  • Starbucks - 4 min drive
  • Cheddar's - 4 min drive
  • Moe's Southwest Grill - 4 min drive
  • Panera Bread - 4 min drive

About this property

Best Western River Cities

Property highlights
Free full breakfast, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western River Cities. In addition to a business center, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, a front desk safe, and newspapers in the lobby
  • A TV in the lobby, a ballroom, and an elevator
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western River Cities boast comforts such as air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

More properties to consider

See similar properties

Policies

Check-in

94% of travelers were happy with check-in
Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 19 2022 to December 31 2022 (dates subject to change).
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Ashland
Best Western River Cities Hotel Ashland

Frequently asked questions

Does Best Western River Cities have a pool?

Yes, this property has an outdoor pool.

Is Best Western River Cities pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western River Cities?

Self parking is free at this property.

What time is check-in at Best Western River Cities?

Check-in is from 3 PM - anytime.

What time is check-out at Best Western River Cities?

Check-out is at 11 AM.

Where is Best Western River Cities located?

Situated in Ashland, this hotel is within 2 mi (3 km) of Our Lady Of Bellefonte Hospital, Fresenius Medical Care, and Ohio River. Ashland Town Center and Paramount Arts Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western River Cities and receive a full refund?

Yes, Best Western River Cities offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western River Cities cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 118 out of 288 reviews
5 - Excellent 41%
Rating 4 - Good. 120 out of 288 reviews
4 - Good 42%
Rating 3 - Okay. 32 out of 288 reviews
3 - Okay 11%
Rating 2 - Poor. 10 out of 288 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 288 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Bryan
Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad front desk customer service
Staff was not knowledgeable of reservations made by hotels.com. She declined to let us in and said we owe money even though it was already paid for. I used one of my free stays and she said that we cant use those and can only use best western rewards and that they have nothing to do with hotels.com. It ultimately got resolved but the hassel was unnecessary.
Stayed 1 night in Jan 2022

5/5 Excellent

Rodney
Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and Quiet.
I had a quick work function and only place I could find. Very clean.
Stayed 1 night in Nov 2021

5/5 Excellent

Ronnie
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

5/5 Excellent

Deborah
Traveled with family
Liked: Staff & service, property conditions & facilities
I stayed with my seven-year-old granddaughter and when we took showers that evening she has almost waist length hair there was barely enough shampoo and conditioner to use between the two of us. Between that and the soap to shower with the bottom of the tub was so slick that she fell and I almost did. I had to brace my feet along the sides of the tub to keep from slipping. There is no handlebar in the tub to hold onto or anything on the bottom of the tub to keep you from falling. At 70 years old that could have been bad. Otherwise everything was just lovely and we had a great overnight.
Stayed 1 night in Nov 2021

3/5 Okay

Daniel R
Business traveler
Disliked: Room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff.
Stayed 1 night in Oct 2021

5/5 Excellent

Wayne
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, friendly staff.
Stayed 1 night in Oct 2021

4/5 Good

David
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very helpful.
Stayed 2 nights in Oct 2021

3/5 Okay

Charlotte
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Cold shower, halls smelled, bed was bad. You could feel the springs and it made noise ever time u moved. Needs updated
Stayed 1 night in Oct 2021

4/5 Good

Roger
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only bad thing about our stay was the strong musty odor in the room even though it had a dehumidifier running in the room. Almost took your breath away
Stayed 1 night in Sep 2021