Ratings based on 197 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Puerto Rico
Very clean hotelPosted Dec 15, 2017 on Orbitz
For sure, this is the one I'll be checking in when ever I visit Ashtabula, Ohio.
OK stayPosted Nov 30, 2017 on Hotels
Beds were too soft and a bit too small (doubles vs queens). The rooms were otherwise well appointed and clean.
for Everyoneby A verified traveler from Wyandotte MI
Usually I stay at the Hampton in Austin. So glad IPosted Nov 29, 2017
Usually I stay at the Hampton in Austin. So glad I
Posted Nov 10, 2017 on Hotels
Penalty ReservationPosted Nov 9, 2017 on Hotels
The hotel was clean and the service was good. My complainant is with the booking service. There was a mix up with my reservation through Hotels.com and the hotel insisted I had to cancel my reservation first since I made the reservation through hotels.com. So I was forced to cancel the reservation so that the hotel would fix the reservation which meant a double charge for me..The reason I had to extend my room through hotels.com in the first place was that my father has been ill and I needed to help him with doctor appointments. I'm having trouble reaching hotels.com to file complaint.
by A verified traveler
Posted Nov 7, 2017 on Hotels
by Jane Ann
Posted Nov 6, 2017 on Hotels
Everything was excellent beginning with the person who made the reservation. We would stay here again if we're in the area and/or recommend it to others. Thank you.
by A verified traveler
Posted Oct 30, 2017 on Hotels
When we first checked in our bathroom was extremely dirty. They then switched our room. Then we went to swim and the pool was closed. This was the only reason I booked at this hotel.
Great Stay at Holiday In Express - Ashtabula-GenePosted Oct 29, 2017 on Hotels
We had a wonderful stay, the staff was friendly and welcoming, suggested a good restaurant to eat at, the room was very clean, quiet and comfortable, we finished our stay with a nice breakfast in the morning with a lot of options. We will pick this hotel to stay at in the future if we are passing thru next year.
comfy, but smokyPosted Oct 17, 2017 on Hotels
The room was okay, not up to date, but the beds and pillows were very soft. The room did have an odor of smoke, though. We checked in late, and were only staying the one night, so didn't notify staff until checkout in the morning.