Courtyard

Reviews of Aspen Square Condominium Hotel

4 out of 5
Aspen Square Condominium Hotel
617 East Cooper Avenue, Aspen, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 571 out of 745 reviews" "
Rating 8 - Good. 142 out of 745 reviews" "
Rating 6 - Okay. 19 out of 745 reviews" "
Rating 4 - Poor. 8 out of 745 reviews" "
Rating 2 - Terrible. 5 out of 745 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

dori

Wonderful
Stayed 2 nights in Mar 2024
Response from CP on Apr 1, 2024
Dori- We are delighted you had a wonderful experience at the Aspen Square. We hope to see you again in the future.

10/10 Excellent

Marcos, The Woodlands

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is spectacular, 1 block from aspen gondola and many ski rentals also one block from a super market and very centric, walkable distance to all restaurants.
Stayed 5 nights in Mar 2024
Response from CP on Mar 15, 2024
Marcos, We are so delighted that you enjoyed your stay at the Aspen Square. Our ideal location makes us a favorite for comfort and convenience. Next time your plans bring you to Aspen Snowmass we hope you return to stay with us again.

10/10 Excellent

Natalie

Liked: Property conditions & facilities
This hotel was tidy, excellent concierge, and in the very best location possible to all the best restaurants and shops!
Stayed 4 nights in Feb 2024
Response from CP on Feb 26, 2024
Natalie,We appreciate you taking the time to post a review. We love hearing you loved our locations, cleanliness as well as our services including our concierge. We agree our location is excellent for all things Aspen.

10/10 Excellent

KK

Liked: Cleanliness, property conditions & facilities
Lovely accommodations, and you can’t beat the location.
Stayed 8 nights in Jan 2024
Response from CP on Feb 26, 2024
KK,Thank you for taking the time to post a review. We are thrilled you enjoyed your accommodations and our prime location in the center of Aspen. Please visit us again should your travel plans bring you back to Aspen.

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from CP on Feb 7, 2024
Stephen- Thank you for the 5 out of 5 review!! We love hearing from our guests. We hope you chose to stay with us again if future plans bring you back to Aspen.

8/10 Good

Carolina

Traveled with family
Liked: Amenities
It’s a nice hotel but they didn’t tell me when my room was ready and i had to wait a lot until I finally had to ask what’s wrong with my room, they told me they didn’t send me a message and apologised for that :/
Stayed 4 nights in Jan 2024
Response from C P on Feb 6, 2024
Carolina,Our sincere apologies for your wait. We hope you enjoyed your stay once you were settled into your room. Please come stay with us again soon.

6/10 Okay

Sokol

Stayed 2 nights in Feb 2024
Response from CP on Feb 6, 2024
Thank you for taking the time to post a review. Please let us know how we could have made your experience better.

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from C P on Jan 23, 2024
Anne- Thank you for the 5 out of 5 review. We appreciate the feedback and are thrilled you enjoyed your stay at the Aspen Square. We look forward to welcoming you back in the future.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is located in the heart of Aspen. The staff is great and very helpful. I highly recommend this property if you are staying in Aspen
Stayed 5 nights in Jan 2024
Response from C P on Jan 22, 2024
Stephen, Thank you for taking the time to post a review. We appreciate the feedback and love hearing from our guests. We will be sure to let the staff know you found them to be helpful and, simply put, GREAT. We hope to see you again in the future.

10/10 Excellent

Burt

Liked: Cleanliness, room comfort
5 stars all around
What a great little place to stay in Aspen. Room was large and clean. Real fireplace a great touch. Hot tub was never crowded. All the people were amazing and so helpful and location can't be beat. If in Aspen this is hands down the place we will stay.
Stayed 2 nights in Jan 2024
Response from C P on Jan 18, 2024
Burt- Thank you for the review. It sounds like you enjoyed all the things that we think make the Aspen Square special; our people, location, large comfortable units, and who doesn't love a real fire! We look forward to welcoming you back again in the future. Thank you again for taking the time to post a review we always appreciate feed back.

10/10 Excellent

Da Yo

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great view and convenient for other necessities.
Stayed 3 nights in Dec 2023
Response from C P on Dec 22, 2023
Da Yo,Thank you for the 5 out of 5 review. We are glad you appreciated our convenient locations, great views, and a condo that comes well equipped with all the needed necessities. We hope you will visit again soon.

10/10 Excellent

Ariadnna, Managua

Liked: Cleanliness, amenities, property conditions & facilities
Special place to spend any time
Stayed 10 nights in Dec 2023
Response from C P on Dec 20, 2023
Ariadnna, Thank you for spending time in our "special place". We love hearing from our guests and are so happy that you enjoyed your stay. We hope to see you again in the future.

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS !!!! Beware An expensive three nights and came away with bed bug bites all over my body. Still painful and irritated almost a week later. Told the front desk twice who said they would follow up with me and never did. Treated me like I was making it up. Hotel is perfectly located but tired and noisy inside. Bed bugs and the staff attitude are the final insult. You have other choices
Response from C P on Dec 19, 2023
Roger, We apologize for the fact that you feel we did not address the situation. We take bed bugs quite seriously and addressed your concerns immediately. Our records show you informed us the day of your departure but asked that we check the room after it was vacated as someone was taking an online exam. At that time, we immediately did a full inspection with our internal staff and found no evidence of bed bugs. Per protocol, we placed the room on hold and called Mountain Pest Control to do a thorough investigation. They completed this the very next morning and found NO bed bugs. We received our certificate for verification that the room was clear. Our team communicated this to you via a phone message at 11:46 am on the 15th, the day after your departure. We did ask that you please call us with any further questions. For your peace of mind, we sent proof of Mountain Pest Control’s investigation through the Expedia portal.

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
Getaway To Aspen
It was a wonderful place to stay. The room was neat and clean. The kitchenette allowed us to prepare breakfast and snacks.
Stayed 4 nights in Dec 2023
Response from C P on Dec 18, 2023
Dear Ann,We are so thrilled you enjoyed your stay and found the accommodations neat and clean. Having a kitchen to make meals and not have to eat out every meal is something many of our guests enjoy. Thank you for taking the time to post a review and we hope we see you again in the future.

10/10 Excellent

Emile, LA MESA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent 5 nights at the Aspen Square Condos. Our studio condo was quiet, clean and at 500 square feet, spacious enough for the 2 of us. Very centrally located near shops, restaurants, ski lifts and hiking trails. The front desk staff was helpful and cheerful. Highly recommended facility.
Stayed 5 nights in Dec 2023
Response from C P on Dec 18, 2023
Emile,Thank you for posting a review. It sounds like you had an enjoyable 5-night stay in one of our condominiums. We will make sure the cheerful/helpful staff sees your comments. There is nothing better than getting a highly recommended review. We hope to see you again soon.

10/10 Excellent

Elise

Stayed 1 night in Nov 2023
Response from C P on Dec 18, 2023
Elise, Thank you for the 5 out of 5 review. We love hearing from our guests.

10/10 Excellent

Xingyang

Liked: Cleanliness, amenities, property conditions & facilities
Pretty quite and clean
Stayed 2 nights in Nov 2023
Response from C P on Nov 6, 2023
Thank you for your 5 out of 5! We are so glad you enjoyed our quiet and clean environment and hope to see you again soon.

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from C P on Nov 6, 2023
Lisa- Thank you for the 10 out of 10. We hope to see you again!!

6/10 Okay

Donna

Liked: Cleanliness
Disliked: Room comfort
Problem with the heat in the room. One night of 62 degrees in the room. It was resolved the second night
Stayed 2 nights in Oct 2023
Response from C P on Nov 2, 2023
Donna- We appreciate you taking the time to post a review and we sincerely apologize for the heating issue. As you mentioned, we were able to get it resolved, and the engineering staff worked hard to find solutions. In addition, we compensated you for the first night with the heating issues. We realize compensation didn't keep you warm the first night, but this type of thing does not happen often and we try to fix it as quickly as possible. We hope you will give Aspen Square another try in the future.

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best condo we've been to in Colorado
Stayed 1 night in Oct 2023
Response from C P on Oct 31, 2023
Rachel- Thank you so much for the high praise of "best." We think our condos are pretty unique, and glad you agree. We hope to see you back again soon.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from C P on Oct 26, 2023
Brian- Thank you for the 5 out of 5 review. We appreciate you taking the time to post and we hope to see you back soon.

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, room comfort
This hotel was amazing! From the warm greeting at the front desk to the cozy rooms with plenty of space and a full kitchen! Super convenient as it’s within walking distance to aspen mountain and so many restaurants and shops. The pool and hot tub is well kept. We will definitely be returning!
Stayed 1 night in Oct 2023
Response from C P on Oct 17, 2023
Emily,Thank you for taking the time to share a review. It sounds like you had an excellent stay and were able to experience all the features that make Aspen Square so memorable. We will be waiting for your return.

10/10 Excellent

Ava

Traveled with group
Liked: Cleanliness, property conditions & facilities
Perfect location, free parking, rooms were clean and spacious with balcony
Response from C P on Oct 19, 2023
Ava- Thank you for posting a review. We love hearing from our guests as it helps us to know what we are getting right and what needs improvement. It looks like you had a great stay, so we hope to see you in the future.

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Awesome in every aspect.!!!!!
Stayed 2 nights in Sep 2023
Response from C P on Oct 17, 2023
Ricardo- Thanks for saying we are awesome in every aspect. That just might be the best compliment yet! We hope to see you again in the near future.

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023
Response from C P on Oct 16, 2023
Patricia- Thank you for taking the time to post a review. We appreciate the 10 out of 10 rating. We hope to see you again in the future.

10/10 Excellent

Michael, Bolivia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very cozy.. convenient to everything
Stayed 1 night in Oct 2023
Response from C P on Oct 16, 2023
Michael- We are delighted you enjoyed our convenient location and found it cozy. Guessing you were here to experience one of the snow-filled FALL days. We hope to see you again in the future.

8/10 Good

Maria, Miami

Liked: Cleanliness, property conditions & facilities
Right in the middle of Aspen ! Friendly staff
Stayed 3 nights in Sep 2023
Response from Connie P on Oct 9, 2023
Maria,Thank you for the kind review. We love hearing from our guests. We do hope you come to see our friendly staff again soon.

10/10 Excellent

Angie

Liked: Cleanliness, room comfort
Location! Location! Location! The property is well maintained, close to everything you could possibly need. We walked everywhere. Friendly, helpful staff. Highly recommend!
Stayed 6 nights in Sep 2023
Response from Connie P on Oct 9, 2023
Angie- Thank you so much for the excellent review. Our location is superb, and we are delighted you enjoyed your stay and our staff and highly recommend the Aspen Square. We hope to welcome you back again in the future.

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from C P on Oct 16, 2023
Christopher- Thank you for the 10 out of 10 rating. We are thrilled you enjoyed our property and your stay. Please come see us again in the future.

10/10 Excellent

thimmiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located in this beautiful town Aspen -walking distance shopping dining and to the gondola ride to the top of the mountain
Stayed 2 nights in Sep 2023
Response from Connie P on Oct 9, 2023
Thinmiah- We are delighted you enjoyed your time at the Aspen Square. We love hearing from our guests. Early October is magical and our views of town and the mountain don't disappoint. Please come see us again in the future.

10/10 Excellent

Amber

Liked: Cleanliness, room comfort
We really enjoyed our stay. We will definitely be back.
Stayed 3 nights in Sep 2023
Response from Connie P on Sep 30, 2023
Amber,We are thrilled that you enjoyed your stay and can't wait to welcome you back in the future.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Studio was clean and recently renovated having all necessary appliances. Location is excellent with nearby dining options and a grocery store across the street.
Stayed 5 nights in Sep 2023
Response from Connie P on Sep 29, 2023
Jose, Thank you for taking the time to post a review. We are delighted that you enjoyed your time at the Aspen Square. Our location is excellent, and studio suites have everything one needs to make a mini home away from home. We hope to see you back again in the future.

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, room comfort
Great location in Aspen, I was in a remodeled unit and it was beautiful… would stay again
Stayed 1 night in Sep 2023
Response from Connie P on Sep 27, 2023
Tara, Thank you for your review. We are so glad you enjoyed your stay, and we are happy you experienced one of our many remodeled units. We hope to see you back again in the future.

10/10 Excellent

Ryan, Newport

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, with spacious rooms, and great service.
Stayed 2 nights in Sep 2023
Response from C P on Oct 31, 2023
Ryan- Thank you so much for the nice review. We are glad you found both the service and the accommodations to be a 5 out of 5. We hope to see you back in the future.

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, on site parking, easy check in, very clean and quiet. Close to all local shops and restaurants. Friendly helpful staff.
Stayed 3 nights in Sep 2023
Response from Connie P on Sep 18, 2023
Gillian- We are so glad you enjoyed your stay at the Aspen Square. We too think our staff is the BEST and our location in the heart of downtown is convenient. We appreciate you taking the time to write a review it means the world to us and helps us to continue improving our service. We hope to see you again in the future.

10/10 Excellent

Rayanne

Liked: Cleanliness, room comfort
Comforts of home while traveling.
We had a wonderful stay. It was nice to have a kitchenette in the room so we could relax in the morning with a cup of coffee and breakfast items from the store a few doors down. They did a really good job of cleaning the room daily. The staff was friendly and helpful. We recommend the Aspen Square Hotel and will stay there again the next time we are in town.
Stayed 4 nights in Sep 2023
Response from Connie P on Sep 13, 2023
Rayanne, Thank you for posting your review. We are so glad you enjoyed the convenience of having a kitchen to dine in and enjoy some downtime in the mornings. Our housekeeping team is top-notch, and the daily cleans are nice to keep things tidy. The friendly staff at the Square hopes to see you again soon!!

8/10 Good

Varalakshmi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Connie P on Sep 11, 2023
Varalakshmi- Thank you for taking the time to post a review. We always appreciate getting feedback from our guests. We hope to see you again in the future.

10/10 Excellent

Michael

Stayed 2 nights in Aug 2023
Response from C P on Nov 6, 2023
Michael- We are thrilled you enjoyed your stay! Please come see us again in the future.

10/10 Excellent

thomas, fort lauderdale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to everything
Stayed 7 nights in Aug 2023
Response from Connie P on Aug 29, 2023
Thomas- thank you for taking the time to review the Aspen Square. We are thrilled you enjoyed your time with us and our very convenient location in the center of town. We hope to see you back again in the future.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023
Response from Connie P on Aug 23, 2023
James- Thank you for the 10 out of 10 rating. We are delighted that you enjoyed your stay at the Aspen Square. We hope to see you again in the future.

10/10 Excellent

Meilin

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent location and friendly staffs!
Stayed 3 nights in Aug 2023
Response from Connie P on Aug 15, 2023
Meilin-thank you so much for posting a review. It is appreciated and helpful to hear from our guests. We are glad you enjoyed the location and our lovely staff. We hope to see you again in the future.

10/10 Excellent

James

Liked: Cleanliness, room comfort
Excellent stay with old-school Hospitality - a smile at the desk, coffee in the morning, ice water in the afternoon, reusable water bottles in the room - lots of nice little touches that the chain properties seem to miss.
Stayed 2 nights in Aug 2023
Response from Connie P on Aug 7, 2023
James, Thank you for taking the time to post a review. As you noticed we place value in the simple things and a lovely review is just that!! We are thrilled you enjoyed the hotel and our fantastic hospitality team here at Aspen Square. We do hope to see you back again in the future.

2/10 Terrible

Gary

Stayed 1 night in Jul 2023
Response from Connie P on Aug 23, 2023
Gary- We are sorry to see that you did not enjoy your stay at the Aspen Square. We have reached out privately to see if we could possibly get more details about any issues you encountered so we can address them to improve for future guests.

10/10 Excellent

Foster

Stayed 3 nights in Jul 2023
Response from Connie P on Aug 15, 2023
Foster- Thank you for the 5 out of 5 review. We are delighted you enjoyed your stay. We hope to see you again in the future.

8/10 Good

Dorcas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay for a two or three day visit to Aspen. Good location, convenient to stores and restaurants and we had a view of the ski lift!
Stayed 2 nights in Jul 2023
Response from Connie P on Jul 24, 2023
Dorcas, Thank you for taking the time to post a review. We love getting feedback from our guests and are thrilled you enjoyed your stay. You are correct our location is truly fantastic in the heart of town with views in both directions. We do hope to see you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Perfect!
Great location in the center of Aspen. The property was beautifully taken care of and had all the amenities I needed. I would highly recommend
Stayed 4 nights in Jul 2023
Response from Connie P on Jul 19, 2023
Thank you so much for your kind review. We are delighted you enjoyed our perfect location in the center of town. We agree the amenities are beautifully attended to and the courtyard and pool area really are a little oasis. We hope to see you again in the future.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nicely managed but at least in the case of our unit - dated feel.
Stayed 3 nights in Jun 2023
Response from Connie P on Jun 26, 2023
Peter, Thank you for taking time to post a review. We are glad you enjoyed the property, location and management. The condominiums are privately owned and decor varies, next time you visit please send us a quick note of your preferences and we will do our best to place you in something perfect for your taste. The units are constantly renovated and updated, so we appreciate the feedback. We hope to see you again soon.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Mar 2023
Response from Connie P on Mar 21, 2023
Thank you for taking the time to post a review. We always appreciate hearing back from our guests.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and nicely decorated. Friendly staff, great central Aspen location also.
Stayed 2 nights in Mar 2023
Response from Connie P on Mar 13, 2023
Sarah- Thank you for the kind review. We really appreciate hearing from our guests and hope to see you back again in the future at our little gem in the center of town.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and everything you need. Clean and great staff. Enjoyed every minute.
Stayed 4 nights in Feb 2023
Response from Connie P on Feb 20, 2023
James- We are so glad you enjoyed our staff, location, and accommodations! We hope to see you back again soon.