Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from San Francisco

Nice hotel in a good location at a good price.

Posted Aug 24, 2016
Pros: Great location, good price and very comfortable.
Cons: Can't think of anything.
Location: Walking distance to everything.
Spent our 50th anniversary back in Leadville and Aspen where it all started.
Comment from Hotel Management
Aug 24, 2016 by Betsy F., Hotel Management
Thank you for your kind review and congratulations on your 50th! Come see us again soon. The Team at Aspen Square
2 out of 5
by A verified traveler

Not hot water

Posted Aug 21, 2016
To my surprise, there was no hot water - or even lukewarm - in the room. This included the kitchen sink, the bathroom sink and the shower which I couldn't use. For a one night stay, my must-haves were (1) a bed and (2) a shower; fairly low maintenance. When I discovered there was no warm/hot water, it was outside of the hours during which staff was on duty so there was no one to call. I had to leave before staff came on the clock, and left without being able to clean up. Unacceptable for the rate charged...or for any rate. I wrote directly to the GM but no manager has made it a priority to reply or address my concern. I am a second home owner in Aspen and will not recommend Aspen Square without a caveat to anyone who needs a recommendation in town. Quite a shame, because the rest of the room was terrific.
5 out of 5
by A verified traveler from loa angeles

Nice hotel great location

Posted Aug 11, 2016
The staff is very nice here! The location is wonderful by shops and restaurants etc. the rooms are comfortable if not a bit dated. Overall I will stay there again because of convience and price.
Comment from Hotel Management
Aug 19, 2016 by Betsy F., Hotel Management
Thank you, Charlie! We appreciate your comments about our staff and they will be passed on. We hope you'll come back and see us again soon. The staff at Aspen Square
4 out of 5
by A verified traveler

Posted Jul 20, 2016
Pros: Location
Cons: Internet speed
Internet was slow...........other than that, excellent choice.
Comment from Hotel Management
Jul 25, 2016 by Betsy F., Hotel Management
Thank you for taking the time to positively review your stay at Aspen Square. We apologize for the slow internet service - we have been updating our internet infrastructure and have experienced some issues while doing so. Thanks for your patience and your positive comments.
5 out of 5
by Kathy from Washington, DC

Convenient and friendly

Posted Apr 15, 2016 on Hotels
Accommodations and staff were great. I stayed here to be close to the mountain for skiing and everything was perfect. Hot tub, pool and workout room also convenient. If you are there on a Monday evening, there is also a welcome evening of wine and cheese and music in the lobby.
Comment from Hotel Management
Jul 9, 2016 by Betsy, Hotel Management
We are delighted that this guest enjoyed her stay at Aspen Square. Thanks to her for taking the time to write such a friendly review! Best wishes from the Staff at Aspen Square
5 out of 5
by A verified traveler

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Betsy, Hotel Management
Thank you for the 5-star review!
5 out of 5
by Cesario

Posted Apr 5, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Betsy, Hotel Management
We're glad you enjoyed Aspen Square and hope you will come again soon.
4 out of 5
by dirk from cincinnati

Posted Apr 5, 2016 on Hotels
Location outstanding, pool and hot tubs great, free parking Only thing negative our bathroom was very small and dated
Comment from Hotel Management
Jun 18, 2016 by Betsy, Hotel Management
Thank you for staying with us and taking the time to write about Aspen Square. As an older building, we strive to keep it in great shape with regular room updating. But we are constrained by the plan of the original buildings, and hope the small bathroom wasn't too much of a problem for you. Best wishes from the Staff at Aspen Square
4 out of 5
by A verified traveler

Posted Mar 28, 2016 on Hotels
We arrived late (due to Aspen airport being closed so we drove from Denver) and front desk was already closed but easy to get keys through security. Two complaints - we had a king size bed & a pullout that we were using which were fine but we could have used additional blankets. Also, the alarm was set for 5:30 am and we had only arrived a few hours before. Other than that - nice stay.
Comment from Hotel Management
Jun 4, 2016 by Betsy, Hotel Management
Thanks to this guest for writing a positive review despite some bumps in the road at the beginning of their stay. We hope you were able to obtain more blankets first thing in the morning when the front desk opened, and that you will come and see us again. Best wishes, Betsy F. and the staff at Aspen Square
4 out of 5
by carole from Santa Fe

Good but not great

Posted Mar 20, 2016 on Hotels
The room furnishings were a bit tired, and the blinds were difficult to operate. That being said, the staff, proximity to ski lift, location were excellent.
Comment from Hotel Management
May 28, 2016 by Betsy, Hotel Management
Thanks to this reviewer for taking the time to write about Aspen Square. We appreciate you positive comments and we'll pass on the remarks about your room. It is important to know if there are problems in the rooms, like your issue with the blinds. Best wishes from, The staff at Aspen Square