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Hotel Jerome, Auberge Resorts Collection

Photo gallery for Hotel Jerome, Auberge Resorts Collection

Front of property
Restaurant
Exterior detail
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Restaurant

Overview of Hotel Jerome, Auberge Resorts Collection

Hotel Jerome, Auberge Resorts Collection

4.5 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
Map
330 E Main Street, Aspen, CO, 81611

Explore the area

  • Popular LocationThe John Denver Sanctuary4 min walk
  • Popular LocationAspen Art Museum5 min walk
  • Popular LocationAspen Mountain7 min walk
  • AirportAspen, CO (ASE-Pitkin County)7 min drive

Room options

About this area

Aspen

Hotel Jerome, Auberge Resorts Collection is located in Downtown Aspen, a neighborhood in Aspen, and is near the airport and in the mountains. Aspen Recreation Center is a popular area attraction and if an activity is on the agenda, Aspen Mountain and Silver Queen Gondola are worth checking out. Aspen Art Museum and Aspen Highlands are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
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Map

What's nearby

  • Wheeler Opera House - 3 min walk
  • Mill Street Fountain - 3 min walk
  • The John Denver Sanctuary - 4 min walk
  • Aspen Art Museum - 5 min walk
  • Aspen Mountain - 7 min walk

Getting around

  • Aspen/Pitkin County Airport (ASE) - 7 min drive

Restaurants

  • Aspen Tap - 2 min walk
  • White House Tavern - 2 min walk
  • Aspen Public House - 2 min walk
  • Creperie du Village - 2 min walk
  • Acquolina Trattoria & Pizzeria - 1 min walk

About this property

Hotel Jerome, Auberge Resorts Collection

4.5-star luxury hotel located in Downtown Aspen
Located close to Aspen Art Museum and Silver Queen Gondola, Hotel Jerome, Auberge Resorts Collection provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub, and indulge in a body treatment, a massage, or a facial. Be sure to enjoy a meal at any of the 3 onsite restaurants. Free wired Internet is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, luggage storage, and multilingual staff
  • A 24-hour front desk, a banquet hall, and a computer station
  • Guest reviews speak highly of the location
Room features
All 93 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and separate tubs/showers
  • 42-inch TVs with cable channels
  • Video-game consoles, daily housekeeping, and desks

Awards and affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Bulgarian, English, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle on request
  • Area shuttle up to 3 mi
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (USD 40 per day)
  • Extended parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: USD 1–45 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,450 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Handrails in hallways
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 17 and May 24.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1–45 per person
  • Valet parking fee: USD 40.00 per day
  • Extended parking fee: USD 40.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Auberge Jerome
Hotel Jerome Auberge Resort
Hotel Jerome Auberge Resort Aspen
Jerome Auberge
Jerome Auberge Aspen
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Jerome An Auberge Resort
Hotel Jerome, Auberge Resorts Collection Hotel
Hotel Jerome, Auberge Resorts Collection Aspen
Hotel Jerome, Auberge Resorts Collection Hotel Aspen

Frequently asked questions

Does Hotel Jerome, Auberge Resorts Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Jerome, Auberge Resorts Collection?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Hotel Jerome, Auberge Resorts Collection on Jun 7, 2023 start from $813.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Jerome, Auberge Resorts Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per stay. Service animals are exempt from fees.

How much is parking at Hotel Jerome, Auberge Resorts Collection?

Valet parking is available for USD 40.00 per day. Extended parking is available for USD 40.00 per night.

What time is check-in at Hotel Jerome, Auberge Resorts Collection?

Check-in is from 4 PM - anytime.

What time is check-out at Hotel Jerome, Auberge Resorts Collection?

Check-out is at 11 AM.

Where is Hotel Jerome, Auberge Resorts Collection located?

This family-friendly Aspen hotel is located near the airport, within a 10-minute walk of Aspen Art Museum and Aspen Mountain. Silver Queen Gondola and Buttermilk Mountain are also within 3 mi (5 km).

Hotel Jerome, Auberge Resorts Collection Reviews

Hotel Jerome, Auberge Resorts Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 340 out of 409 reviews" "
" "10 - Excellent 83%
Rating 8 - Good. 39 out of 409 reviews" "
" "8 - Good 10%
Rating 6 - Okay. 17 out of 409 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 6 out of 409 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 409 reviews" "
" "2 - Terrible 2%

9.6/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Stayed 1 night in Mar 2023

6/10 Okay

Richard

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed…
Attention to detail lacking, especially for a supposedly high end hotel…one example, had a small pet traveling with us. They made no attempt to clean the room the first two days….on the third day, we called down at 10am to say we would be walking around town and would like the room cleaned and restocked with water…came back at noon, room not cleaned or restocked. Waited until 1 and called again, this time someone came and finally cleaned the room, but the refrigerator and tea were never restocked in 5 day visit…
Stayed 5 nights in Feb 2023

10/10 Excellent

Austin L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands-down the best hotel experience we've ever had. From the service to the restaurants to the surprise bottle of wine on the house, I would give this hotel 6-stars if I could. We will DEF be returning!!
Stayed 4 nights in Dec 2022

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We were on a two day hike and stayed here after hiking 11 miles from Crested Butte. It was so nice to land in such an awesome place after a hard hike. We loved having massages after our hike , the only negative is that we were not notified until 15 minutes before we were to check in. We were a to make the massage appointments and they were able to do the foot bath after.
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Kraig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a top notch hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Left my son in a snowstorm. GM is awful.
Because of Covid and the weather, the restaurants weren’t open and room service consisted of maybe three items. We waited 2 hours to get an item from housekeeping. But that is not why I’m Giving the worst rating I can. I was okay with all of this as there are obvious problems with labor right now. Basically, we had one horrible experience which was not at all handled well. The hotel offers a shuttle system that takes skiers to and from the mountains. I asked many questions before deciding to use the shuttle service and decided to use it because I am not a confident winter driver and thought this was the safest option for my son. The ride to the mountain was fine. My son tipped the driver $20 and had a great day on the mountain. The driver asked him if was going to use the shuttle in the afternoon and he said yes. The shuttle returned at 345. My son was waiting at the shuttle stop at 330. The shuttle came and there were not enough seats in the vehicle. All of the shops on the mountain were closed. It was already dark and snowing quite hard. The driver told my son to catch the bus. And they left without my son. He was left on the mountain with no ride in the middle of a snowstorm. He called me and as he was telling me what happened, his phone died. I immediately went to the front desk to figure out what was going on. No one really helped me. My son waved down a public bus driver and asked him for a ride back to the hotel….. no apology.
Shuttle schedule
Stayed 2 nights in Dec 2021

10/10 Excellent

Cara

Traveled with partner