Ratings based on 310 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Miami
Beautiful, cozy and comfortable!Posted Feb 28, 2018
Great service, people at the hotel were so helpful and kind, the rooms are so clean and beautiful and the food at the restaurant was amazing!
for Familiesby A verified traveler from Buford, Georgia
GREAT ASPEN WINTER HOTELPosted Jan 26, 2018
Was attending a NACDL seminar that is held at the St. Regis, but I decided to try the Jerome. On previous visits I had gone to J-Bar for drinks and dinner, and really liked the vibe. Best decision for Aspen is clearly the Jerome. Staff could not be nicer or more helpful, facilities are great and well maintained, and the J-Bar is simply the best and the J-Bargaritta should not be missed. Hopefully going back to Aspen for a first time summer trip and plan on another Jerome stay. Many thanks to the staff!
for Everyoneby A verified traveler from Huntington, NY
Great hotelPosted Jan 3, 2018
The room we had was getting the smells from the restaurant kitchen.... unfortunately
An a-plus hotel!Posted Dec 23, 2017 on Hotels
We loved the hotel! It’s Wild West decor was a little too dark for us but the Christmas decor offset it and made it very bright and cheerful. Loved The Prospect restaurant. Ate breakfast there everydayday. Everyone was above and beyond in service and friendliness. Would recommend it highly!
for Everyoneby A verified traveler from houston, tx
Great boutique hotel and the service was 5 Star.Posted Dec 16, 2017
Top notch service and very close to Ajax. The hotel will take you to the lifts and pick you up quickly. Beautiful decor and right next to all the shops and restaurants
for Everyoneby A verified traveler from Indiana
A piece of historyPosted Dec 15, 2017 on Orbitz
The Jerome Hotel is a historically significant building in Aspen and has recently been remodeled. It is gorgeous and true to Aspen. The staff are outstanding! The room was spacious and comfortable with a great bathroom.
Posted Dec 11, 2017 on Hotels
for Everyoneby A verified traveler from Los Angeles
This is the best hotel in Aspen.Posted Dec 11, 2017
This Hotel has thought of everything a guest could possibly need. Incredible service, very charming, excellent food, great location. I am a very fussy person when it comes to hotels, food and wine and I was just amazed how I did not have to complain about anything. Best hotel experience I have ever had.
by A verified traveler from Breckenridge, CO
not very cleanPosted Dec 4, 2017
Pros: location and friendly staff
Arrived to find room not clean- dirty cotton swabs on bathroom floor and drain on sink broke leaking water over shelf and floor.
by A verified traveler
AwesomePosted Dec 2, 2017 on Hotels
All was amzing. The spa could benefit from a sauna or steam (the one they have is there only shower). But the hotel, staff and room were fantastic. One of my best stays.