Ratings based on 494 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock

Best value in Aspen

Posted Aug 23, 2017
The Inn at Aspen is the best spot for staying in Aspen if your not wanting to break the back and enjoy a good nights sleep.
Comment from Hotel Management
Aug 23, 2017 by SI, Hotel Management
Hello Brandon, Thank you for the feedback! We are happy you enjoyed your stay while here in Aspen. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
I liked how it was so close to the airport and I could walk out to ski lift.
Comment from Hotel Management
Aug 18, 2017 by SI, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Beds are a little uncomfortable. Pillows were terrible, otherwise rooms were clean and service was great.
Comment from Hotel Management
Jul 29, 2017 by SI, Hotel Management
Thank you for the feedback. Please let us know in the future and we can get you new pillows.
3 out of 5
by A verified traveler

they have to train their concierge

Posted Jul 18, 2017
It is an ok facility, defenetly not for what we paid. The concierge service needs a lot of improvement.
Comment from Hotel Management
Jul 21, 2017 by SI, Hotel Management
Thank you for the feedback. We will share this with our team and provide additional training.
3 out of 5
by A verified traveler from Limon, Colorado

The promise of kitchenette is false

Posted Jul 6, 2017
Pros: Parking, Location, Lobby
Cons: The carpets in the hallways is dated and smelly.
Location: there's a ski resort literally in the backyard, Rafting and shuttle to take you places.
The lobby was beautiful, well decorated. Plenty of parking and the hotel is easy to find, They have a shuttle to take you around. There's a ski resort right behind it and there's an ok restaurant inside as well. However, what they call a kitchenette consist of a 3 foot tall fridge, a sink and small microwave, and a few glasses and plates. I purchased items to make breakfast only to be disappointed and have my food wasted. Don't be fool, the rooms dont have kitchens.
Comment from Hotel Management
Jul 7, 2017 by SI, Hotel Management
Hello Evens, We are sorry to hear that your room did not meet or exceed your expectations. Unfortunately, we are not able to have stoves in our rooms. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice.

Posted May 30, 2017
Nice. 15 mins to Maroon bells. 10 minutes to aspen.
Comment from Hotel Management
Jul 7, 2017 by SI, Hotel Management
Thank you for staying with us!
5 out of 5
by Gwendolyn

This traveler left a rating score only Posted May 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Stayed one night....Hotel was clean and staff was helpful.
Comment from Hotel Management
Jun 30, 2017 by Suzanne, Hotel Management
Thank you for choosing the Inn at Aspen! We appreciate the feedback and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017 on Orbitz
Christine at the check in counter was extremely helpful. Answered all of our questions about the area and was very cheerful.
Comment from Hotel Management
Jun 30, 2017 by Suzanne, Hotel Management
Thank you for choosing the Inn at Aspen! We appreciate your feedback and are happy to hear you had a great stay.
5 out of 5
by Leslie

Posted May 13, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017
Thank you for choosing the Inn at Aspen! We look forward to having you again.