Deluxe Loft, 1 Bedroom | Living room | 45-inch flat-screen TV with digital channels, TV, fireplace

Reviews of The Crestwood Condominiums

3 out of 5
The Crestwood Condominiums
400 Wood Rd, Snowmass Village, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 288 reviews" "
Rating 8 - Good. 68 out of 288 reviews" "
Rating 6 - Okay. 17 out of 288 reviews" "
Rating 4 - Poor. 6 out of 288 reviews" "
Rating 2 - Terrible. 0 out of 288 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James, Concord

Traveled with family
Liked: Cleanliness, property conditions & facilities
Parking is challenging but the EV charger is free!
Stayed 3 nights in Feb 2024
Response from Chris on Mar 5, 2024
Thanks for your feedback and glad you enjoyed your sty.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the chalet loft concept of our place though didn’t know until we arrived that the location was the 3rd building up from the ski run. Skiing off was a short walk but returning was a longer hike up many flights of stairs. Our unit was very clean though and overall a very nice stay.
Stayed 4 nights in Dec 2023
Response from Chris on Jan 25, 2024
We appreciate your feedback and will share with our staff. Our location is great and there some stairs within the property. Next time I recommend a 2 bedroom as they will be located on the first or second floor of their respective buildings. But you wouldn't have the vaulted ceilings. Again, thanks for staying with us and hope when you return to Snowmass you think of the Crestwood for your lodging needs.

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great spot in Snowmass if you need low-frills lodging at a "reasonable" cost. The staff was very communicative and accomodating for our needs. Be aware that the condos are on the mountain so there's a chance you might hear the snow groomers at 6:30am. Additionally, the "loft" in these units has low wood beams on the ceiling due to the A-frame build so if you're taller than the average NBA forward, you'll need to exercise additional care when walking around in the loft area or wear your ski helmet inside, especially at night.
Stayed 2 nights in Dec 2023
Response from Chris on Dec 29, 2023
Thanks for the feedback and review. We appreciate you sharing your experience with us and others. Hope you think of us if returning to Snowmass.

10/10 Excellent

Sergey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Response from Chris on Dec 28, 2023
Thanks for the feedback and will share with our staff.

10/10 Excellent

Louis

Liked: Cleanliness, room comfort
Great facility & staff - enjoyable stay.
Stayed 2 nights in Sep 2023
Response from Chris on Oct 9, 2023
Thank you for the kind words and we will share with our staff. Hope you think of us next time you return to the area.

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness
Was nice. The reception was very helpful. Great to have a shuttle with friendly drivers to drive you around.
Stayed 1 night in Sep 2023
Response from Chris on Oct 3, 2023
Thanks for your feedback and will share with our staff. Hope you think of us if you return to the area.

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It is in a beautiful area. The condo was very nice. Everything you would need. When I called for information it was very easy to communicate with them.
Stayed 1 night in Sep 2023
Response from Chris on Sep 22, 2023
We appreciate your feedback and will share with our staff. Glad you enjoyed the area and hope you return.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Crestwood is the absolute best. I stay there regularly and they always go above and beyond to make the stay perfect! I go to Snowmass 20-30 times a year for business and Crestwood is always my first option for a place to stay.
Stayed 2 nights in Aug 2023
Response from Chris on Sep 22, 2023
We appreciate your patronage and feedback. Wil share with our staff. Please don't hesitate to let us know how we can help on any future stays.

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with the town, the comfortable beds, quiet area, spacious accommodations, friendly staff and neighbors, and the whole condo property. Also loved riding the gondola to shops, drinks and food.
Stayed 2 nights in Aug 2023
Response from Chris on Aug 25, 2023
We appreciate your feedback and will share with our staff. Hope you return to Snowmass in the future and stay with us again!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
The front desk guy is very helpful and recognized us from our previous stay a couple weeks ago. We will definitely be staying here in the future. :)
Stayed 4 nights in Aug 2023
Response from Chris on Aug 21, 2023
Glad to hear you enjoyed yourselves once again with us.We truly appreciate our return guests and will share your feedback with our staff.

6/10 Okay

Carl

Traveled with family and small children
Liked: Cleanliness
The property was more dated than we thought, no A/C but that may have been in property description which we overlooked.
Stayed 2 nights in Aug 2023
Response from Chris on Aug 15, 2023
We appreciate your feedback. The units do not have AC and our stats reflect that in the description. Our property is well maintained for being one of the first lodging properties in Snowmass and would like to know what areas needed improvement in your opinion? Thanks again for staying with us and the review.

10/10 Excellent

Laura

Stayed 2 nights in Aug 2023
Response from Chris on Aug 11, 2023
We appreciate the feedback and will share with our staff. Please visit us again when returning to Snowmass.

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
We loved our stay
Stayed 2 nights in Aug 2023
Response from Chris on Aug 11, 2023
We appreciate the feedback. Glad to hear you enjoyed yourselves and Snowmass.

8/10 Good

Ninbeth

Stayed 2 nights in Jul 2023
Response from Chris on Aug 4, 2023
Thanks for your feedback and we hope you enjoy Snowmass!

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Jul 2023
Response from Chris on Jul 31, 2023
We appreciate the feedback and glad you enjoyed yourselves in Snowmass.

10/10 Excellent

Brad

Liked: Cleanliness, room comfort
Great Place - Parking Scarce
Great staff and accommodations. Beware, there may not be enough parking for all the guests. When you get a parking spot, just let the car sit there. The condos are close to everything except the grocery store.
Stayed 2 nights in Jul 2023
Response from Chris on Jul 24, 2023
We appreciate the feedback and insight on the parking situation on our busier weekends in the summer. Will pass along to our staff and glad you enjoyed Snowmass and the Crestwood.

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space, super comfortable beds, lovely view, amazingly kind staff!
Stayed 2 nights in Jul 2023
Response from Chris on Jul 24, 2023
We appreciate the feedback and glad you enjoyed your time in Snowmass.

10/10 Excellent

Ariana

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Chris on Jul 17, 2023
We appreciate it and please think of us again if returning to the area.

10/10 Excellent

Song

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Jul 2023
Response from Chris on Jul 17, 2023
We are happy to know that you enjoyed your stay with us.

10/10 Excellent

Alonso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great stay, beautiful property. Everything was extremely clean, overall a great experience!!! Loved the hot tubs and pool!
Stayed 2 nights in Jul 2023
Response from Chris on Jul 17, 2023
We appreciate the kind words and will share with our staff.

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, room comfort
Plenty of room
Awesome place with good access to nearby mall and restaurants. Nice big room for two people and though maybe dated it all fit well together. Only complaint was two washing machines not working and really threw me off that last day but other than then pretty much no problems.
Stayed 4 nights in Jun 2023
Response from Chris on Jul 17, 2023
Thanks for the feedback we appreciate it. Apologies on the washing machines and our team is working to get them replaced.

8/10 Good

Joseph

Stayed 1 night in Jul 2023
Response from Chris on Jul 17, 2023
Thanks, and please come back and stay with us again if in the area!

10/10 Excellent

alexandra

Liked: Cleanliness, room comfort
Snowmass comfort
I was there to use the mountain bike park at Snowmass and the location was perfect
Stayed 2 nights in Jun 2023
Response from Chris on Jul 17, 2023
We are right near everything and glad you found out how convenient our location is.

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 1 night in Jun 2023
Response from Chris on Jul 17, 2023
Thank you and glad you enjoyed yourselves!

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These are nice and the shared amenities are great. Individual units may have issues (e.g., our mattress was not good) and some are not situated as well as others for walking to the ski area/hot tubs.
Stayed 7 nights in Mar 2023
Response from Chris on Apr 3, 2023
Thanks for the feedback, it is appreciated. We are always trying to get our owners to improve their units, and this will help to move them to get a new mattress in the future. We hope you visit us again if back in Snowmass.

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Very convenient to gondola or village express. Quick walk to Snowmass village. Clean condo. Enjoyed our stay!
Stayed 3 nights in Mar 2023
Response from Chris on Apr 3, 2023
Thanks for this and glad to hear you had a great time in Snowmass. Please visit us again in the future.

10/10 Excellent

Qian

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023
Response from Chris on Apr 3, 2023
Thanks for your feedback and will share it with our staff.

10/10 Excellent

Tomas, Dubai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful service pick up from Airport excellent and punctual all round great experience
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
You will love it.
A very beautiful unit. Great location. The condo is well kept and clean. Couldn't ask for more.
Stayed 1 night in Sep 2022
Response from Chris on Oct 8, 2022
Thanks for the kind words and glad you enjoyed yourselves. Please join us again in the future if you return to the area.

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from Chris on Oct 5, 2022
Sorry to hear you had trouble with your blinds during your stay. We refunded you in full to help with the inconvenience. Let us know if you return to the area and will do our best to nuke it enjoyable.

8/10 Good

lang

Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Chris on Oct 1, 2022
Thanks for the high marks. Will share with or staff. Hope you join us next time you are in the area.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a nice loft unit on the top floor. It was clean, and well appointed. The staff was helpful and interested in making our stay a good one. Be prepared to walk up exterior stairs with your bags. There are no elevators. Good value. We would stay here again.
Stayed 1 night in Sep 2022
Response from Chris on Sep 10, 2022
Thanks for the kind words and glad you enjoyed yourself whole staying here with us. Will pass along to our staff. We hope you join us in the future.

10/10 Excellent

Greg

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything well maintained, very close to Snowmass base, friendly staff.
Stayed 1 night in Aug 2022
Response from Chris on Aug 29, 2022
Thanks for the kind words and will share with our staff. We hope you join us the next time you are in the area.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
This property is very well maintained and all staff was very cooperative.
Stayed 2 nights in Aug 2022
Response from Chris on Aug 16, 2022
Thanks for the kind words and will share with our staff. Please join us again in the future.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022
Response from Chris on Aug 16, 2022
Thanks for the nice marks and review. Glad you enjoyed your stay. Hope you visit us again in the future.

10/10 Excellent

Monte

Traveled with family
Liked: Cleanliness, room comfort
Great weekend in the mountains
Great location to walk to Snowmass Village for activities and restaurants. Room had a great view and it was nice a quiet.
Stayed 2 nights in Aug 2022
Response from Chris on Aug 10, 2022
Glad you enjoyed yourselves here. Please think of us in the future if you return.

10/10 Excellent

Yountaek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Parmida

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful condo, clean and well kept space, and stocked with everything you might need. The kitchen was especially well stocked with all the cooking and baking necessities. Parking was a bit challenging but we made it work and loved our stay here.
Stayed 3 nights in Jul 2022
Response from Chris on Jul 26, 2022
Thanks for the kind words and feedback, We hope you will join us again in the future.

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for us, property was clean and well kept , the pool area was nice, the parking is a little tight but it worked.
Stayed 4 nights in Jul 2022
Response from Chris on Jul 23, 2022
Thanks for the feedback. We appreciate the kind words and hope you join us again in the future.

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Place smelled like burned fish. Aired it out two diff days and smell always returned. Carpet was filthy..Didnt want to let feet touch floor w/o socks. Extremely noisy... more of a college dorm experience than a mountain getaway. I'm a certified Network Engineer and ironically have almost exactly the same services and tv at home and still couldn't get main tv to show any channel but CNN. Some of the front desk staff were extremely good and professional.
Stayed 2 nights in Jun 2022
Response from Chris on Jul 2, 2022
Thank you for the feedback and sorry to hear you had a poor experience. We are always trying to improve and update our property and will look into your issues. We would be happy to offer you a discount on a future stay to help with the inconveniences you experienced.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Chris on Jul 22, 2022
Thanks for the feedback and glad you enjoyed your stay.

8/10 Good

Catherine M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After we complained about the room and the porta potty and construction noise they were very good and transferred us to a great place away from all that mess. They were very helpful and understood our distress.
Stayed 3 nights in Jun 2022
Response from Chris on Jul 2, 2022
Glad our front desk was able to help and get you a room that better suited your needs.

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
quiet and walking distance to shopping. Would have liked more dining choices.
Stayed 1 night in Jun 2022
Response from Chris on Jul 2, 2022
Thanks for the feedback and glad you enjoyed your stay..

10/10 Excellent

Len J.

Liked: Cleanliness
great for the price
good value
Stayed 2 nights in Oct 2021

10/10 Excellent

Michelle Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My rugby team rented three condos from Crestwood in mid-September. There were plenty of places for everyone to sleep and each unit was clean and comfortable. The front desk staff were friendly and helpful. The parking lot was very crowded and it was difficult to navigate and find a spot.
Stayed 2 nights in Sep 2021

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, room comfort
Very clean, highly recommended
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Room comfort
Comfortable and Convenient
The condo space and environs are really terrific - beautiful hot tub, walking distance to restaurants, free parking, any kind of kitchen utensil you could imagine. Property management responded immediately and politely to the heat pilot light being out (seasonal issue after summer season). They also gave us useful suggestions. To improve: Table linens and one bathrobe (such a wonderful perk though) hadn't been washed which was a little offputting. Couldn't get Comcast movies and there were few DVDs. Would be good to suggest to renters to bring their own.
Stayed 2 nights in Oct 2021