2 outdoor pools, pool umbrellas, sun loungers

Reviews of The Gant

4 out of 5
The Gant
610 SOUTH WEST END STREET, Aspen, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 763 reviews" "
Rating 8 - Good. 128 out of 763 reviews" "
Rating 6 - Okay. 19 out of 763 reviews" "
Rating 4 - Poor. 9 out of 763 reviews" "
Rating 2 - Terrible. 12 out of 763 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin Sebastián, San Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Transportation is amazing. Great attitude from everyone.
Stayed 7 nights in Apr 2024
Response from The Gant on Apr 16, 2024
Thank you for choosing The Gant!

10/10 Excellent

Will

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Gant was wonderful! The friendly staff, beautiful condo, central location a couple blocks from the gondola and excellent shuttle service all made our stay great. We will be back!
Response from The Gant on Apr 9, 2024
Thank you so much for your review and we look forward to hosting you again soon!

10/10 Excellent

Hugo

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome and great place to stay!!! Staff super helpful and always willing to help!!!
Stayed 7 nights in Mar 2024
Response from The Gant on Apr 9, 2024
Thank you so much for choosing The Gant!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this property. Friendly assistance at the desk and drivers. Shuttles take you to where you need to go and pick you up any anywhere in town. The restaurant was wonderful. Burgers were great and there was live music the night we ate there. Endless supply of logs for the fireplace. Walkable area, close to grocery store and more. The condo was clean and very well decorated, making us feel cozy and comfortable. We would love to stay here another time.
Stayed 6 nights in Jan 2024
Response from The Gant on Apr 4, 2024
Thank you so much for your review and for choosing The Gant. We are happy to hear that you enjoyed your stay and we are looking forward to having you back again soon.

10/10 Excellent

Ray L

Stayed 3 nights in Mar 2024
Response from The Gant on Apr 4, 2024
Thank you!

8/10 Good

michael

Stayed 4 nights in Mar 2024
Response from The Gant on Apr 4, 2024
Thank you!

8/10 Good

Lise

Traveled with family
Our family was in Aspen for a ski vacation. We stayed in a 3 bedroom unit for a week. The unit was clean and comfortable for 6 adults but kitchen was small and had several broken items. Shuttle service to downtown/ski lift/bus terminal was outstanding. All staff encountered were helpful.
Stayed 6 nights in Feb 2024
Response from The Gant on Mar 25, 2024
Thank you for sharing your experience at The Gant. We appreciate you letting us know about the broken items in the kitchen and we will have these replaced as soon as possible. Thanks again for the lovely review.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the Gant. The apartment exceeded our expectations, very well appointed and decorated. The shuttle service was excellent.
Stayed 3 nights in Mar 2024
Response from The Gant on Mar 25, 2024
We are so glad to hear we exceeded your expectations! Thank you for choosing The Gant and we hope to see you back again soon.

10/10 Excellent

francis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect location , quiet and very clean
Stayed 3 nights in Feb 2024
Response from The Gant on Mar 25, 2024
Thank you for taking the time to review The Gant!

10/10 Excellent

Changhoon

Liked: Cleanliness, property conditions & facilities
Great Resort !!
Stayed 5 nights in Feb 2024
Response from The Gant on Mar 25, 2024
Thank you so much!

4/10 Poor

shane

Traveled with family and small children
Terrible customer service.
Stayed 3 nights in Feb 2024
Response from The Gant on Mar 25, 2024
It would be helpful if we could understand more about your customer service experience. Please reach out to us directly so we can better understand the situation. We apologize for not providing you with level of service you were expecting.

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
The Gant has the most professional staff members. They are courteous , competent , and always eager to help. They made our stay extremely pleasant and felt welcomed at all times.
Stayed 7 nights in Jan 2024
Response from The Gant on Mar 25, 2024
Thank you so much for your review of The Gant. We are happy to hear our staff made you feel welcome during your stay with us. We hope to have you back again soon!

2/10 Terrible

Kok Wee

Stayed 1 night in Jan 2024
Response from The Gant on Mar 25, 2024
We are disappointed to see that your stay with us did not meet your expectations. We would welcome hearing more about any issues you encountered during your time at The Gant. Please reach out to us directly so we can improve our services for the future. Thank you.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Karla

Stayed 5 nights in Jan 2024

10/10 Excellent

Fadi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic team. Thank you
Stayed 3 nights in Dec 2023
Response from The Gant on Dec 13, 2023
Thank you for your review!

10/10 Excellent

Richard Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from The Gant on Dec 13, 2023
Thank you for taking the time to review us!

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from The Gant on Dec 13, 2023
Thank you so much!

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, room comfort
Too many issues...
"Stayed" at this hotel during a business trip. The bathroom flooded, there was no one available at the desk to help, and when I finally tracked someone down via security, they couldn't find my car at the valet. "Stayed" is in quotation marks because I left this hotel due to the above issues and, to top it all off, they refused to credit any of my remaining stay when I needed to find other accommodations. I am flabbergasted. The property appeared nice, but looks can be deceiving.
Stayed 3 nights in Nov 2023
Response from The Gant on Dec 5, 2023
We appreciate your honest review of your recent stay at our hotel. We apologize for any shortcomings you experienced during your visit. Your feedback is important to us, and we will use it to make necessary improvements. We hope you will consider staying with us again in the future, giving us a chance to provide you with a better experience.

10/10 Excellent

Falah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every was perfect
Stayed 1 night in Dec 2023
Response from The Gant on Dec 5, 2023
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay at The Gant is just around the corner.

10/10 Excellent

JOSEPH

Liked: Cleanliness, room comfort
Amazing Aspen Escape
What an absolutely FANTASTIC property! The staff was very helpful and accommodating, they helped to make our stay exceptional. Pool and hot tub area was very well maintained, nice facilities. Extremely spacious condos, wood burning fireplace, fully stocked wood pile, huge tv in the large living room area, very comfortable and homey. Definitely coming back!
Stayed 2 nights in Nov 2023
Response from The Gant on Dec 5, 2023
We appreciate you taking the time to review The Gant. As you mention, our fireplaces, and hot tubs are some of the amenities that make staying at The Gant so convenient. We are glad to hear you were able to take full advantage of them throughout your stay! Thanks again for your review and we look forward to hosting you in Aspen again soon.

10/10 Excellent

Federica

Stayed 2 nights in Dec 2023
Response from The Gant on Dec 26, 2023
Thank you!

10/10 Excellent

Roia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing stay. The staff is so accommodating and kind.
Stayed 1 night in Nov 2023
Response from The Gant on Dec 5, 2023
We are delighted to read such a positive review of your recent stay with us. It brings us great joy to know that our dedicated team provided you with a memorable experience. Your feedback encourages us to continue delivering exceptional service, and we cannot wait to welcome you back for another wonderful stay.

10/10 Excellent

Marlene

Stayed 4 nights in Nov 2023
Response from The Gant on Dec 26, 2023
Thank you for such a positive review of The Gant!

10/10 Excellent

Lynne

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 bedroom condo was very spacious, very well laid out and beautifully decorated. Firewood and fire starters were provided and having a fire it made for a very enjoyable evening after walking downtown for dinner. Great location, free parking and wonderful reception staff who made us feel very welcome. We will definitely stay there again.
Stayed 1 night in Nov 2023
Response from The Gant on Nov 28, 2023
We are truly grateful for your positive feedback about your recent stay at our hotel. It is a pleasure to know that you enjoyed our amenities and the exceptional service provided by our team. We appreciate your support and look forward to your return visit for another remarkable experience.

10/10 Excellent

Khamis

Stayed 4 nights in Nov 2023
Response from The Gant on Dec 26, 2023
Thank you very much for your great review of The Gant!

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences. Very professional, Supportive and welcoming staff . Appreciate all of your support to make my stay very enjoyable.
Stayed 2 nights in Nov 2023
Response from The Gant on Nov 28, 2023
Thank you for choosing to stay with us and we are glad to hear that your stay at The Gant was a memorable one! We look forward to welcoming you back to Aspen in the near future.

10/10 Excellent

Silvia

Traveled with family and small children
We loved our stay at The Gant!! Beautiful, Super clean, fully equipped, complimentary rides to town , super nice and friendly staff..it couldn’t get any better!! We loved it so much! We will definitely come back and recommend this place to our friends and family!
Stayed 3 nights in Nov 2023
Response from The Gant on Nov 28, 2023
Thank you for giving us a perfect rating and for recommending The Gant to other travelers. Our team enjoyed having you as a guest and we appreciate you choosing to stay with us. We wish you all the best!

10/10 Excellent

Daniel, Rogers

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this property exceptional staff very polite
Stayed 2 nights in Nov 2023
Response from The Gant on Nov 28, 2023
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay at The Gant is just around the corner.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Great place to stay in Aspen. Everything is walkable but if you don’t feel like walking, their complimentary shuttle service will take you anywhere in aspen and pick you up. Would definitely stay there again.
Stayed 3 nights in Nov 2023
Response from The Gant on Nov 24, 2023
Thank you for taking the time to share your feedback about your recent stay. We are thrilled that our hotel met your expectations and that you enjoyed our amenities. Your kind words are greatly appreciated, and we hope to have the pleasure of serving you again in the near future.

10/10 Excellent

Md Al

Traveled with family
Liked: Cleanliness, room comfort
My family and I went on a Thanksgiving trip.
I recently stayed at this hotel and I must say that it was a wonderful experience. The staff was friendly and accommodating, the rooms were clean and comfortable, and the location was perfect for my needs. I especially enjoyed the on-site amenities, such as the fitness center and pool. Overall, I highly recommend this hotel to anyone looking for a great stay.
Stayed 2 nights in Nov 2023
Response from The Gant on Nov 22, 2023
Thank you for such a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to The Gant in the near future.

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice property to stay at.
Stayed 1 night in Nov 2023
Response from The Gant on Nov 21, 2023
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay at The Gant is just around the corner.

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from The Gant on Oct 26, 2023
Thank you so much Dakota for your positive rating! We hope to welcome you back to The Gant in the near future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
"Premier" unit not very "premier"
We've stayed at The Gant many times, sometimes booking direct and sometimes booking via Hotels.com. We love the location and in previous years the staff have always been friendly and helpful. We always choose a "premier" grade room as we love how the units are beautifully updated and decorated. Well, for this stay the "Premier" room was a much, much lower quality than any other we have stayed in. It didn't look like it was updated in almost 20 years, mis-matched, stained and worn out furniture. Had to hand wash all the dishes and cutlery as they had food stuck to them. Staff were dismissive when we tried to change rooms (they were full due to several weddings so could not move us until the last day of our stay). We were told to "next time book direct with us as we give priority to direct book guests and not to guests who book using other sites like Hotels.com." So basically we got a crappy unit and poor service because we booked using Hotels.com , even though we PAID for a PREMIER unit. Very unhappy with this stay and how were were treated by staff.
Stayed 3 nights in Oct 2023
Response from The Gant on Oct 26, 2023
“We apologize for the inconveniences you experienced during your recent stay. Your feedback is important to us, and we appreciate your honest review. We will address the issues you mentioned with our team to ensure a better experience for future guests. Each and every one of our guests is a priority, regardless of how the reservation was booked. We sincerely apologize for not living up to this service standard. Thank you again for your review and we hope to have another chance to welcome you back and exceed your expectations.”

10/10 Excellent

Heather, highlands ranch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful condo within walking distance of most places. Great amenities. Staff was courteous.
Stayed 3 nights in Oct 2023
Response from The Gant on Oct 26, 2023
We are truly grateful Heather, for your positive feedback about your recent stay at our hotel. It is a pleasure to know that you enjoyed our amenities and the exceptional service provided by our team. We appreciate your support and look forward to your return visit for another remarkable experience.

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, room comfort
The condo was clean and appointed with all the necessary items in the bath and kitchen and laundry. A great location for walking or skiing Aspen. Plenty of shuttle buses if you don't want to walk. I would recommend The Gant to anyone.
Stayed 3 nights in Oct 2023
Response from The Gant on Oct 26, 2023
Thank you Mary, for taking the time to share your feedback about your recent stay. We are thrilled that our hotel met your expectations and that you enjoyed our amenities. Your kind words are greatly appreciated, and we hope to have the pleasure of serving you again in the near future.

8/10 Good

Kaushik

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Sep 2023
Response from The Gant on Oct 4, 2023
Thank you for your review. We are glad to hear you enjoyed your stay at The Gant.

6/10 Okay

Amy

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from The Gant on Sep 27, 2023
Thank you for your review of The Gant. If there is anything we could do to improve a future stay, please do not hesitate to let us know.

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everyone at The Gant was extremely nice and our room was okay. However around 4 am I could hear the people above us (or next to us) quite loudly to the point that I couldn’t sleep which was awful. That alone would keep me from returning and definitely keeps me from leaving a good review.
Stayed 1 night in Sep 2023
Response from The Gant on Sep 15, 2023
Thank you for your honest feedback. We genuinely apologize to hear that your stay at the hotel was not as peaceful as it could have been. We appreciate your business and we wish you all the best.

10/10 Excellent

Peter

Traveled with partner
Liked: Property conditions & facilities
Glad we found you. We were kindly upgraded to a 1 BR suite. Lovely. Only area that quite didn’t measure up; a super small bathroom. Tiny! But everything else top notch. I will recommend to my pals.
Stayed 2 nights in Sep 2023
Response from The Gant on Sep 15, 2023
Thank you very much for your review!

10/10 Excellent

Trent

Traveled with group
Liked: Cleanliness, room comfort
Great location and friendly staff.
Staff at the front desk were great. Answering questions and offering assistance. Room was clean. Kitchen stoked with knives, plates, utensils etc. Bedrooms were freshened quickly in the morning. Location cannot be best. My one issue was with Pepperjacks. Went to try it for breakfast Sunday morning. There was a private wedding buffet/party that had taken out all the available tables. We were told by one staff member to sit “anywhere” and that someone would come take our order. We sit in the side room, then it begins to fill with the buffet crowd. Then they’re staring at us and irritated we are in “their” space. I’m actually not, I’m in the hotel that I paid for enjoying what the hotel has to offer. Gant needs to better take care of all their guests and shunt the wedding party to their own private room.
Stayed 3 nights in Sep 2023
Response from The Gant on Sep 15, 2023
Thank you very much for your review. We are glad to hear that your overall experience was positive, however we are disappointed to hear that our atmosphere and customer service at Pepperjack's didn't meet your expectations. Your feedback is critical to us improving the guest experience so we appreciate you letting us know. Thank you and we hope to see you again very soon.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from The Gant on Oct 27, 2023
Thank you so much for your review and for choosing The Gant. We are happy to hear that you enjoyed your stay Kathleen, and we are looking forward to having you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
The Gant is an excellent place to stay
Staff at check-in were great. The unit was the nicest we've stayed in, anywhere, for several years. Clean, well maintained, up-to-date finishes. The Gant location is great. It's in town, but quiet/secluded close to the mountain. We cannot wait to go back!
Stayed 2 nights in Sep 2023
Response from The Gant on Sep 15, 2023
We cannot wait to have you back! Thank you so much for taking the time to share your experience with others. We're so happy to hear it was an enjoyable experience.

10/10 Excellent

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As always, our stay at the Gant was perfect. Their pool options are top notch, you are super close to all of downtown Aspen. The concierge went above and beyond to help make our stay that much better.
Stayed 5 nights in Aug 2023
Response from The Gant on Sep 8, 2023
Thank you for staying with us once again. We appreciate your loyalty and your continued trust in The Gant and our staff. We look forward to seeing you again soon!

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, room comfort
The bathroom in the king bedroom is unsafe because the tub/shower is extremely difficult to get into and out of. It also has no grab bars anywhere. Sooner or later someone is going to be seriously hurt. Other than that, a very nice unit.
Stayed 3 nights in Aug 2023
Response from The Gant on Sep 4, 2023
Thank you for your review and we appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location, clean and comfortable
Stayed 5 nights in Aug 2023
Response from The Gant on Sep 1, 2023
Thank you for your review!

10/10 Excellent

Bret

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Gant on Sep 1, 2023
Thank you!

10/10 Excellent

J Robert

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from The Gant on Sep 1, 2023
Thank you!

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from The Gant on Aug 29, 2023
Thank you for your perfect review!

8/10 Good

Ronnie

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from The Gant on Aug 29, 2023
Thank you for your review of The Gant!