Ratings based on 69 Verified Reviews

4.9 out of 5
94% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Aurora, CO

Posted Oct 16, 2017
Impeccable service! From the moment we arrived to when we left everyone was so helpful and nice. Our room was beautiful and the view of Aspen Mountain was incredible!
Comment from Hotel Management
Nov 13, 2017 by Katriona, Hotel Management
We are so glad you enjoyed your stay, Carrie. We hope you'll be able to visit again soon!
5 out of 5
by Ryan

Family with baby and dog

Posted Sep 26, 2017 on Hotels
Little Nell is a great hotel! All of the staff members are excellent! They all go above and beyond to make sure you are taken care of. The hotel is 100% pet friendly with room service for dogs! We really enjoyed our stay and can't wait to go back!
Comment from Hotel Management
Nov 13, 2017
We are so glad that you and your family (canine included!) enjoyed your stay with us. We hope that you will be able to visit again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from fredericksburg texas

Best Hotel in CO

Posted Sep 4, 2017
Fabulous hotel experience in every way. Immaculate property and super friendly and professional staff. Special place. Will come back over and over. Can't imagine ever staying in another hotel in Aspen. Well done.
Comment from Hotel Management
Sep 9, 2017 by Katriona Hembury, Hotel Management
Thank you for your kind words! We are delighted that you enjoyed your time with us!
4 out of 5
by Keith

Awesome Service

Posted Aug 18, 2017 on Hotels
the service was fantastic. location the best. Room was very nice but a little expensive for the price. The service makes up for it. Cannot say enough about the employees the are 5+stars.
Comment from Hotel Management
Aug 26, 2017
Thank you for you kind comment: We always aim to ensure that our guests feel at welcome, at home and truly pampered by our service when they are here. It is not just the staff that make the experience - its guests like yourself who notice our efforts that make it too!! I will be certain to pass your kind comments onto the team!
5 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

mom and dad escape DC heat (and kids :)

Posted Aug 11, 2017
So many details at the Little Nell are just perfect. Loved the room and decor - comfy but also not like the standard overstuffed Ralph Lauren-heavy ski lodge. Amazing restaurant and room service. Loved the gym and it's cardio equipment Pool was small but nice enough. Great location right at base of mountain. The location wasn't as critically important for us since we were there in summer and not so wowed by being at the base of the ski lift! So I wouldn't have minded a slightly more off he beaten track location... but that's just me as a non-skiier going in summer! Staff super attentive and fast and gave superb advice and help. Loved the towels and sheets and spacious rooms. My only complaint/suggestion would be to have self-serve tea/coffee in the roooms. There was complementary coffee/tea in lounge in morning but would be nice to have in rooms as needed Also we asked in advance (and gave flight details) about a ride from the airport upon arrival (just a 10 min drive). No one was there when we arrived so I Called up. Would be ideal to tell guests that they should call when they land on the runway upon arriving to give the front desk time to send a driver. Totally NO big deal at all since we hardly had to wait! Just thinking for older couples or families with kids who arrive late night that this advice could expedite a sleepy arrival :) Aspen is such a lovely place and the little nell made us feel so special yet so at home!
Comment from Hotel Management
Sep 9, 2017 by Katriona Hembury, Hotel Management
We are glad you enjoyed your couples' escape. We apologize that our driver was not there to greet you. Upon your next visit we will ensure we are there to welcome you back home! In Room Dining would also be happy to arrange coffee/tea service in your room - just let us know when you visit again and the arrangements will be made.
5 out of 5
Recommended
for Everyone
by A verified traveler from pgh

Aspen

Posted Jul 30, 2017
Pros: Location, great food, friendly & professional staff
Cons: Minimize the wait to get food
Location: Bikes are part of room rate...great ride along river & John Denver memorial, right on the edge of town so convenient for shopping, gondola, etc.
Rooms are renovated. Views facing mountainside are my 1st choice, however, the town view looked fun. Location is perfect! Service was too only shortcoming was w/ food service. Took a long time to get service after being seated in restaurant. We struggled to find staff to find someone to take our order @ the pool. Otherwise, everyone from doormen to the GM extremely professional and kind. Will DEF stay again!
Comment from Hotel Management
Sep 9, 2017 by Katriona Hembury, Hotel Management
Thank you so much for taking the time to send your comments. We apologize for the delay in service that you experienced in our outlets and thank you for bringing it to our attention. We do hope that you will visit us again soon and allow us the opportunity to wow in every way.
5 out of 5
by Phillip

How to pretend to be royalty? Little Nell

Posted Feb 14, 2017 on Hotels
Wow! The service was excellent. We felt like royalty
5 out of 5
Recommended
for Everyone
by A verified traveler

A fantastic hotel with exceptional service

Posted Feb 14, 2017
Pros: Rooms, Service
Cons: We thought the breakfast was good but it could have been better.
Location: The location is perfect as you can ski in and out. The village is beautiful with lots to do and many top notch restaurants
We absolutely loved this hotel. The room was spacious and extremely comfortable and the staff were superb. In fact the ski concierge in particular was by far the best we have ever encountered.
5 out of 5
by A verified traveler

The Little Nell is wonderful

Posted Dec 9, 2016 on Hotels
Service is amazing and truly makes the difference in a property like this
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels