Ratings based on 297 Verified Reviews

4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by romen

Posted Sep 18, 2017 on Hotels
The stay was comfortable. Two minuses for a business traveler -- lighting and weak WiFi
4 out of 5
Recommended
for Everyone
by A verified traveler from peterborough

Clean pleasant hotel

Posted Sep 5, 2017
The rooms are nice and clean ideal for use as a base but no te/coffee making facilities in room, for a big hotel with dining room and bar the bar was seldom open even in the evenings when we had been out for the day and just wanted a relaxing drink before going to our room bar wasn't open, during the day very reluctant to make you a tea or coffee so you can sit and relax. Breakfast was fine basic but edible we were here for five days and saw nobody eating in the restaurant not sure why this is. The hotel is in a nice area with eating places around it this was our second visit to the hotel but we felt last years visit the hotel were much more accommodating was disappointing as I took my dad for a special birthday and it just wasn't the same.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 16, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
4 out of 5
by Tomas

Good value for money

Posted May 3, 2017 on Hotels
Good value for money. The hotel is part of shopping area (mostly food and cinema), so it was easy to eat there. 3 minutes from the Metro (subway), however you need to byu ticket for 2.5 EURO (one statiton out ouf downtown area).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017 on Ebookers
Perfect. The best hotel we stayed in Italy and we travelled a lot and visited many hotels and b&b.
1 out of 5
by F

Amusing hotel with weird man hanging around

Posted Feb 28, 2017 on Hotels
The room window faced another wall so there was never any natural light coming in. Room lighting was very dim in general. The mattress was the roughest I have ever slept on and I have slept in many hotel rooms. The shower was very narrow so won't fit any above average people (not welcome?) and leaked outside from the corner. The breakfast was limited and below average for a 3 star hotel and things did not get replenished. Breakfast staff start removing chairs half an hour before breakfast ends at 10am which was very inconsiderate and rude, but it wasn't the rudest I've witnessed from them as they seem to be taught to be rude or dismissive (must be in the wrong job) or maybe they thought they were working in an Italian governmental position or that they weren't going to get paid. The room had no WiFi signal and staff refused to acknowledge that this is a problem or remove it from the room description as it is a form of mis-selling. Reception staff were also absent and found by the bar when there was a football game on during my stay so anyone could've slipped in and stole anything. Oh and my favourite is the old overweight man dressed casual who kept trying to look at our passports/walk around and seemed to be very weird, hanging around with no purpose
5 out of 5
by Nestor

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
2 out of 5
by A verified traveler

Disappointing

Posted Jul 6, 2016
Ok hotel for Milano fiori but nothing special. Mediocre rooms, no view, 16" tv, no room service, decent breakfast