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Get an overview of this hotelRiverwalk hotel with restaurant and bar/lounge

Popular property highlights

Free parking
Free WiFi
Restaurant
Business center
Laundry facilities

Location

Located in the heart of Astana, this spa hotel is within 1 mi (2 km) of Schoolchildren's Palace, The US Embassy and the Consulate in Kazakhstan, and Hazret Sultan Mosque. Palace of Peace and Reconciliation and Palace of Independence are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and conference space are onsite.

Room Amenities

All 61 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Guests will also find minibars, premium bedding, and coffee makers.

Languages Spoken

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a sauna, tour/ticket assistance, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alanda Hotel is a smoke-free property.

  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • 24-hour front desk 
  • Conference space 
  • Spa treatment room(s) 
  • Express check-out 
  • Number of bathrooms - 1 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2017 
  • Free self parking 
  • Free WiFi 
  • Sauna 
  • Smoke-free property 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Designated smoking areas 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 61 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • French
  • Russian

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Bathtub or shower 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Electric kettle 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Heating 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Alanda Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Rollaway bed fee: KZT 7000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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