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Get an overview of this hotel4-star hotel with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Indoor pool
24-hour business center
Smoke-free property

Location

Located in the heart of Astana, this spa hotel is within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs, and Korme Exhibition Complex. Islamic Centre and House of Ministries are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 77 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and flat-screen TVs.

Diplomat Hotel & Business Center

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Diplomat Hotel & Business Center features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 721 square feet (67 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides a roundtrip airport shuttle during limited hours and a train station pick-up service. Onsite self parking is complimentary. A total renovation of this property was completed in July 2014.

Diplomat Hotel & Business Center is a smoke-free property.

  • Express check-in 
  • Babysitting or childcare 
  • Elevator/lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Computer station 
  • Conference space size (meters) - 67 
  • Number of meeting rooms - 3 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Total number of rooms - 77 
  • Number of floors - 21 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Karaoke 
  • Number of bars/lounges - 3 
  • Full-service spa 
  • Spa treatment room(s) 
  • Conference space 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Year Built 2008 
  • Coffee shop or café 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Free long-term parking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 721 
  • Television in common areas 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking, Free self parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Soundproofed rooms 
  • Minibar 
  • Bathrobes 
  • Hair dryer 
  • Phone 
  • Electric kettle 
  • Refrigerator 
  • Free bottled water 
  • Free WiFi 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Slippers 
  • Deep soaking bathtub 
  • Rollaway/extra beds (free) 
  • In-room childcare (surcharge) 
  • Heating 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 

Where to Eat

Buffet breakfasts are available for a surcharge.

La Terrazza - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

El Gaucho - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Open daily.

DIP Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Open select days.

Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fresh Bar - This bar specializes in Asian cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
No pets or service animals allowed
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KZT 2500 per person (approximately)
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Diplomat Business Center
  • Diplomat Business Center Astana
  • Hotel Diplomat & Business Center
  • Hotel Diplomat & Business Center Astana
  • Diplomat Hotel Business Center Astana
  • Diplomat Hotel Business Center
  • Hotel Diplomat Business Center

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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