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Get an overview of this hotel4-star hotel with 2 restaurants and full-service spa

Location

Located in the heart of Astana, this hotel is within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs, and Korme Exhibition Complex. House of Ministries and Khan Shatyr are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 77 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and flat-screen TVs.

Diplomat Hotel & Business Center

29/1, D. Kunayev Street Astana 010000

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Diplomat Hotel & Business Center features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 721 square feet (67 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary. A total renovation of this property was completed in July 2014.

Diplomat Hotel & Business Center is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of bars/lounges - 3 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Airport transportation (surcharge) 
  • Full-service spa 
  • Karaoke 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Free WiFi 
  • Total number of rooms - 77 
  • Number of floors - 21 
  • Spa treatment room(s) 
  • Terrace 
  • Poolside bar 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 67 
  • 24-hour business center 
  • Conference space size (feet) - 721 
  • Train station pickup (surcharge) 
  • Free self parking 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Express check-in 
  • Express check-out 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Multilingual staff 
  • Porter/bellhop 
  • Number of meeting rooms - 3 
  • Year Built 2008 
  • Number of restaurants - 2 
  • Conference center 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Soundproofed rooms 
  • Minibar 
  • Bathrobes 
  • Hair dryer 
  • Phone 
  • Electric kettle 
  • Refrigerator 
  • Free bottled water 
  • Free WiFi 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Deep soaking bathtub 
  • Slippers 
  • Rollaway/extra beds (free) 
  • In-room childcare (surcharge) 
  • Heating 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 

Where to Eat

La Terrazza - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

El Gaucho - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Open daily.

DIP Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Open select days.

Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fresh Bar - This bar specializes in Asian cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

24-hour check-in

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Diplomat Business Center
  • Diplomat Business Center Astana
  • Hotel Diplomat & Business Center
  • Hotel Diplomat & Business Center Astana
  • Diplomat Hotel Business Center Astana
  • Diplomat Hotel Business Center
  • Hotel Diplomat Business Center

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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