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Get an overview of this hotel4-star hotel with 2 restaurants and full-service spa

Location

Located in the heart of Astana, this hotel is within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs, and Korme Exhibition Complex. House of Ministries and Khan Shatyr are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 77 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and flat-screen TVs.

Diplomat Hotel & Business Center

29/1, D. Kunayev Street Astana 010000

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Diplomat Hotel & Business Center features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 721 square feet (67 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary. A total renovation of this property was completed in July 2014.

Diplomat Hotel & Business Center is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 721 
  • Conference space size (meters) - 67 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Indoor pool 
  • Luggage storage 
  • Meeting rooms 4 
  • Multilingual staff 
  • Number of bars/lounges - 3 
  • Number of buildings/towers - 1 
  • Number of floors - 21 
  • Number of meeting rooms - 3 
  • Number of restaurants - 2 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 77 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 2008 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Refrigerator  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Egyptian-cotton sheets 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Slippers 
  • Soundproofed rooms 

Where to Eat

La Terrazza - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

El Gaucho - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Open daily.

DIP Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Open select days.

Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fresh Bar - This bar specializes in Asian cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

24-hour check-in

No cribs (infant beds) available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Diplomat Business Center
  • Diplomat Business Center Astana
  • Hotel Diplomat & Business Center
  • Hotel Diplomat & Business Center Astana
  • Diplomat Hotel Business Center Astana
  • Diplomat Hotel Business Center
  • Hotel Diplomat Business Center

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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