Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
50% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Natalia from Jasper

Good hotel

Posted Mar 23, 2016 on Hotels
Overall the stay at Duman hotel was good. It is clean, people are friendly. Hotel is close to Korme exhibition center. Just 5 minutes by taxi. We stayed with my husband and because there were two people we didn't have enough space for our clothes in the closet. The closet is tiny. For the rest our stay was good.
5 out of 5
by A verified traveler

Астана "ПО ПУТИ"

Posted Jan 6, 2016 on Hotels
Спасибо!Все было великолепно!Боулинг,русская баня и бассейн!Бешбармак и манты в это нельзя не влюбится !!! ;)))
2 out of 5
by Basil

Posted Dec 10, 2015 on Hotels
I stayed for 1 night and had to leave. The mattress was horrible!
4 out of 5
by Vahagn

хороший отель для деловых поездок

Posted Jun 25, 2015 on Hotels
Удобно, недорого и чисто
3 out of 5
by Annette from Canterbury

Bad mattresses but nice swimming pool

Posted Jun 24, 2015 on Hotels
I stayed two nights in the Duman hotel. When I arrived, I was given a room on the 10th or 11th floor, where the windows did not open. It was fine otherwise and I should have stayed there, but the fact that I don't like air conditioning and like to open a window put me off it and I asked to change. I was readily changed, but to a room which had a broken window and I feared for my life that the big window would come crashing down on me as there was a storm outside. The mattress in that room was also terrible. I asked to change again and was changed to a room with a balcony on the 9th floor. By then I did not have the heart to ask for another change, but the mattress was so bad I hurt my back - terrible. I enjoyed the swimming pool but overall my experience in Astana wasn't overwhelming. Hotels too expensive and I prefer things to be 'walking distance' or accessible with public transport.
4 out of 5
by A verified traveler from Syracuse, NY

Good value for the price

Posted Jun 16, 2015
Pros: The breakfast was excellent.
Cons: The gym was extensive and convenient, but poorly ventilated.
Location: A great location at the center of the city - easy to get to both Right and Left Bank sites. Especially useful is the Mega mall with grocery store.
Overall, a very reasonably priced option for Astana. As some of the newer reviews of this hotel suggest, there have been a number of improvements and the staff and management clearly are working to improve the guest experience. If you ask for internet access in your room, they will give you a cord or give you a modem for wi-fi -- but the connection is still intermittent.
1 out of 5
by A verified traveler

Posted Apr 17, 2015
No internet. Most part of facilities does not function. Dirty floors. Shower door broken. Dirty towels. Poor selection at breakfast.