Room type

Standard Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard Twin Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly hotel with 2 restaurants and free breakfast


This family-friendly Astana hotel is located near the airport, within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs, and Korme Exhibition Complex. Khan Shatyr and Keruen are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a nightclub, and a bar/lounge. Free buffet breakfast and free self parking are also provided. Other amenities include a coffee shop/café, a conference center, and WiFi in public areas.

Room Amenities

All 77 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities include a conference center and conference space. This family-friendly hotel also offers a nightclub, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Diplomat & Business Center has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Billiards or pool table 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free breakfast 
  • Free self parking 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 1 
  • Number of floors - 20 
  • Number of meeting rooms - 3 
  • Number of restaurants - 2 
  • Porter/bellhop 
  • Television in lobby 
  • Total number of rooms - 77 
  • Tours/ticket assistance 
  • Wedding services 
  • WiFi (surcharge) 
  • Year Built 2008 

Family Friendly Amenities

  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Wireless internet access ( 25 KZT )


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Egyptian-cotton sheets 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Slippers 

Where to Eat

Guests are offered a complimentary buffet breakfast each morning.

Terrazza - This buffet restaurant serves breakfast and lunch.

24-hour room service is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for KZT 4000 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: KZT 25 (rates may vary)
  • Fee for wireless Internet in public areas: KZT 25 (rates may vary)
  • Airport shuttle fee: KZT 6000 (one way)
  • Early check-in fee: KZT 9000
  • Late check-out fee: KZT 9000
  • Deposit: KZT 30000 per stay
  • Rollaway bed fee: KZT 4000 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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