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Room type

Standard Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Location

This family-friendly hotel is located in the city center, within 3 mi (5 km) of Palace of Peace and Reconciliation, Kazakhstan Ministry of Foreign Affairs, and Bayterek Tower. Kazakhstan Central Concert Hall and House of Ministries are also within 3 mi (5 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 71 rooms offer minibars, room service, and LCD TVs with satellite channels. Other amenities available to guests include hair dryers, safes, and phones.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kazzhol Hotel Astana features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a sauna, tour/ticket assistance, and multilingual staff.

  • 24-hour business center 
  • Bar/lounge 
  • Conference center 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Full-service spa 
  • Health club 
  • Indoor pool 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 10 
  • Restaurant 
  • Sauna 
  • Total number of rooms - 71 
  • Tours/ticket assistance 
  • Year Built 2012 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  

Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Free toiletries 
  • Free cribs/infant beds 
  • Desk 
  • Hair dryer 
  • In-room safe 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service 
  • Satellite TV service 
  • Slippers 
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Where to Eat

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

  • Sauna in spa 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 2 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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