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Room type

Deluxe Double Room

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Deluxe Twin Room

Max Occupancy: 2 guests (up to 1 child)

Premium Twin Room

Max Occupancy: 2 guests (up to 1 child)

Premium Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite

Max Occupancy: 2 guests (up to 1 child)

Premium Suite

Max Occupancy: 2 guests (up to 1 child)

Presidential Suite

Max Occupancy: 2 guests (up to 1 child)


Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa


This family-friendly Astana hotel is located near the airport, within a 15-minute walk of Korme Exhibition Complex, Bayterek Tower, and Kazakhstan Ministry of Foreign Affairs. Khan Shatyr and Keruen are also within 1 mi (2 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 184 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Upscale amenities include private spa tubs and jetted tubs, and guests can also appreciate conveniences like sitting areas and refrigerators.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Rixos President Astana Hotel features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 10979 square feet (1020 square meters) include a conference center and conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite self parking is complimentary.

Rixos President Astana Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Billiards or pool table 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 10979 
  • Conference space size (meters) - 1020 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free breakfast 
  • Free parking nearby 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • Number of meeting rooms - 7 
  • Number of restaurants - 2 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 184 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Turkish bath/Hammam 
  • Wedding services 
  • Year Built 2005 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Refrigerator  
  • Snack bar/deli  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking, Free parking nearby

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Free international calls 
  • Free local calls 
  • Free long-distance calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • Jetted bathtub 
  • LCD TV 
  • Minibar (stocked, some free items) 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Private spa tub 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Al Farabi - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only. Open daily.

L'Olivo Ristorante - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

The Irish Pub - Overlooking the garden, this pub specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

MeYou The Asian Corner - This bar specializes in Asian cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

Rixos Wellness & SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16 
  • Body wraps 
  • Massages 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Spa tub in spa 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Number of treatment rooms 8 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 6 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


You'll be asked to pay the following charges at the hotel:
  • Deposit: KZT 40000.00 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 7500 per vehicle (roundtrip)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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