Ratings based on 33 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Aulue Ata

Nice hotel in central Astana

Posted Apr 26, 2017
Pros: Good well located hotel
Cons: Adding a bit of greenery at swimming pool area would be really great
Location: Easy access to major sights and meeting places
Rixos is a nice hotel in central Astana, close to major attractions, governmental bodies etc. It is safe, clean and comfortable. Many important meetings and conferences are held in there. Good hotel. Perhaps the only minor issue in the hotel is the swimming pool:- it is not bad but if they could had added a bit of greenery in there it would be absolutely great, especially during long grey winter months.
4 out of 5
by A verified traveler

Best hotel in Astana

Posted Jan 28, 2017 on Hotels
The best hotel in Astana. Will always stay there. Highly recommended!
4 out of 5
for Everyone
by A verified traveler from London, UK


Posted Sep 23, 2016
Good facilities, clear room, kind staff, tasty meal
5 out of 5
for Business Travelers
by A verified traveler from Brussels

Very pleased

Posted Aug 29, 2016
Pros: Everything.
Cons: nothing
Excellent hotel, outstanding staff, perfect. Very good restaurants, food is amazing.
5 out of 5
by Thomas Godfrey from Rotorua, New Zealand

An enjoyable second time around.

Posted Aug 16, 2016 on Hotels
A pleasant stay; and a very friendly and energetic crop of young staff to assist.
4 out of 5
by agnes

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
3 out of 5
by Khaled

This traveler left a rating score only Posted Jul 10, 2016 on Hotels
5 out of 5
by A verified traveler

Posted May 2, 2016 on Hotels
Luxurious Hotel with superior service.
4 out of 5
by baruch from Tel-Aviv

Still one of the top business hotels in Astana

Posted Apr 25, 2016 on Hotels
avoid rooms at the end of the hallway, i.e. xx027 xx028 - the maid room is next door! tends to be noisy at times A/C was not effective - most of the time was too cold and I couldn't make it work properly. Shower is in poor condition the upside - free international calling from their IP phone installed in the room. Great gim and pool! good breakfast....
4 out of 5
for Everyone
by A verified traveler

Very secure and nice but bad food!

Posted Apr 20, 2016
Pros: The staff, Lobby, elevator and spa were nice
Cons: The food!
The Rixos is very secure and nice and the staff is very courteous but the food we order for room service was expensive and bad. My all beef hamburger was beige/white and probably was more of a mixture of tofu and porc or chicken then beef. The pasta sauce tastes like it came from a can and the deserts we not very good either.