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Reviews of Lloyd Hotel Astoria Bayfront, Ascend Hotel Collection

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 322 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marclin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location Complementary breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred a little better view, but it was very quiet and clean! We enjoyed our stay!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 20, 2024
Dear Barbara,Thank you so much for the five-star review. We're pleased to hear you enjoyed your stay and our clean, peaceful accommodations. We hope you'll visit us again soon!

10/10 Excellent

Erick

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was friendly and helpful and went the extra mile. Location was a bit off, being so close to the garage and UHaul area, but would gladly stay again.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Erick,Thank you so much for the five-star review. We're pleased you had a great stay, and the team will be happy to hear your praise. We hope you will visit us again soon.

10/10 Excellent

Oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent value. Surprised by all the extra complimentary food items like cookies & smoked salmon chowder for dinner. We stayed one night but enjoyed the pool when we check in and before we checked out, breakfast buffet, cookies, and chowder were all great. The rooms were clean, loved spending time in the pool, hot tub and sauna.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Oscar,It brightens our day to know that you had a fantastic stay with us! We are thrilled that you enjoyed so many aspects, from our fantastic location and delicious offerings to our excellent value and wonderful amenities. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff awesome breakfast would recommend.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Jill,Thank you so much for the five-star review. We're thrilled you enjoyed our delicious breakfast, and we'll pass your compliments on to our team, who will be so happy to hear your appreciation. We hope you'll visit us again soon!

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities
Very friendly & helpful staff.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Janice,Thank you so much for taking the time to share your thoughts on your recent visit! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was truly a pleasure having you here, and we hope you return soon!

10/10 Excellent

dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. will stay here again.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Dean,Thank you for your review and for giving us a perfect rating! We are thrilled you thoroughly enjoyed your recent experience, and we hope you return soon.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, only thing I would add is if staying more than two nights, re-stock the room like coffee and TP. Other then that it was very nice and staff was good.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Jennifer,Thank you for your great review and perfect rating! We are delighted to have had you as our guest recently, and we appreciate you mentioning our hospitable team. Your suggestion for our amenities will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Sarah M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good breakfast nice room coffee makers in room. Area was quiet seemed like safe area for families. Had to wait a little bit to check in but not a big deal.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Sarah,We are glad you chose Ascend Hotel-Astoria and thank you for your fantastic review. We appreciate your compliments regarding our delicious breakfast, well-appointed accommodations, and relaxing surroundings. Thank you for your feedback, and it would be an honor to have you join us again anytime.

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, modern hotel with a great bed. Staff was top notch, we enjoyed our stay and are happy to have found our new Astoria spot. Will be back!
Response from General Manager on Apr 10, 2024
Dear Sara,We're proud to be your new go-to hotel in the area. It's great to hear that our friendly staff impressed you and that you had a comfortable night's sleep. We look forward to your next stay at Ascend Hotel – Astoria!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a Lloyd properties and Astoria. I found the staff friendly and helpful. Or room was clean and well maintained. Look forward to our next visit.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Susan,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. If your travels bring you back to town, please come see us again at Ascend Hotel – Astoria!

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 1 night stay here. The room was spacious and the beds were comfortable. The staff were all very helpful and friendly. Would absolutely recommend.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Kerry,Thank you for the kind review and recommendation! We're glad our spacious, comfortable rooms provided you with the ideal place to rest and that our friendly staff made you feel welcome. The next time you're in the area, please come see us again at Ascend Hotel – Astoria.

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Bart

Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, big room, lots of counter space, good bathroom, hot water, lots of plugs for recharging, great breakfast. I’d stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Martin,It's always a pleasure hearing from our guests! We're glad our spacious rooms had everything you needed and that you enjoyed our delicious breakfast as well. The next time you're in the area, please come see us again at Ascend Hotel – Astoria for another exceptional stay.

10/10 Excellent

Gevert, Swindon

Stayed 1 night in Mar 2024

10/10 Excellent

Beckz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first thought was “this is very hidden” ..you have to really pay attention so you don’t miss the entrance.. but everything about our stay was more than excellent.. when you check in the set up is beautiful.. walking in I almost got a cabin like essence .. I instantly fell in love.. it’s very cozy and the staff was amazing! They greeted you coming and going and made sure you had everything you needed and was very clear about what they offer which I thought was awesome ! I WILL stay here again my next coastal visit!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Thank you for taking the time to leave a review. We're so happy to hear you had such an excellent experience with us at Ascend Hotel – Astoria. It's great to hear that you enjoyed our cozy atmosphere and that our amazing team was so helpful. Your generous feedback is greatly appreciated, and we hope you'll visit us again soon.

10/10 Excellent

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lynn

Traveled with partner
Being right on the end of the hotel with two windows was just what we wanted. The hotel was a bit dated, two much brown from the seventies.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
We are happy you enjoyed your stay! Come see us again!

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, clean room, professional staff, great breakfast. We will definetely be back! Our room had a ocean view and there is a beautiful boardwalk trail behind the hotel. Pool is open 24hrs too. We also appreciate the beverage vending machines on every level by the elevator. Comfort is their priority!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Camila,We aim for everyone who stays at Ascend Hotel – Astoria to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, welcoming accommodations and beautiful walking trail helped make your visit memorable. We're also glad you appreciated the stunning views and convenient vending machine options. The next time you're in the area, please come see us again.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
great great hotel
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Mike,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience at Ascend Hotel – Astoria, and we hope to have the pleasure of your company again soon.

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff great location.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Benjamin, Thank you for visiting Ascend Hotel-Astoria. We appreciate your kind words regarding our friendly team and superb location. Thank you for your feedback, and we hope to see you again soon!

10/10 Excellent

isaac

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for the family trip to Astoria!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Isaac,Thank you for choosing Ascend Hotel – Astoria! Our team is delighted we could be the perfect spot for your family to have a wonderful experience in Astoria. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Robert, Neotsu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in was awesome. The gentlemen at teh desk was polite and very welcoming. The staff was in all, very nice. The only issue was the area was a lityle dirty, as it was close to storage units and warehouses type buildings. Uts a bit of a walk into town, but worth it if the weather is nice.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Robert,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come stay at Ascend Hotel – Astoria again soon.

10/10 Excellent

kurt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a lot of amenities, a great continental breakfast , easy access to rooms and parking. Signage and entry lighting needs to be improved at the entry in. Over all a great place to stay
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Kurt,Thank you for taking the time to share this review. It's terrific that you loved our hotel amenities and convenient breakfast. Our team is grateful for your feedback on our signage and entry lighting, and we will discuss your valuable comments internally. Safe travels, and we look forward to welcoming you back to Ascend Hotel—Astoria.

8/10 Good

Denise, Centralia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Denise,Your high rating is appreciated; however, we apologize that parking was an issue during your stay. In the future, never hesitate to let us know about any concerns you may be dealing with, as we are always willing to help in any way we can. Thank you for taking a moment to share your thoughts, and we hope you'll give us another chance to provide you with a five-star experience.

10/10 Excellent

Benjamin

Stayed 3 nights in Mar 2024

10/10 Excellent

kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were very accommodating and alot of complimentary stuff i was very excited about the robes and saltwater taffy on the bed
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Kelsey,Thank you for choosing Ascend Hotel – Astoria! We're delighted that you greatly appreciated our complimentary treats, as well as our friendly service during your visit. It would be our pleasure to welcome you back in the future, so come and see us again the next time you're in town.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nah
Stayed 1 night in Jan 2024
Response from General Manager on Feb 23, 2024
Dear Jon,Thank you for choosing to stay at Ascend Hotel – Astoria. We're proud to receive your excellent rating and hope you'll return.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set aside from the busy area but nice and easily accessible.
Stayed 1 night in Feb 2024
Response from Lizzie on Feb 21, 2024
Thanks, John! Wonderful to hear that you enjoyed our property.

10/10 Excellent

Manuel, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lizzie on Feb 21, 2024
Thanks, Manuel! Hope you come see us again this Spring Break!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable and the gentleman at the desk for check in was pleasant and efficient.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Randy,Thank you for choosing Ascend Hotel – Astoria. We're pleased to hear that you found our premises clean and comfortable. It's also wonderful to know that our check-in process was pleasant, thanks to the efficiency and welcoming nature of our team members. We appreciate your kind words and look forward to your next visit with us!

10/10 Excellent

Brian

Traveled with group
Liked: Amenities
Super friendly
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Brian,Thank you for sharing your experience with us! Creating a welcoming atmosphere is our top priority, and we're thrilled that our team positively impacted your visit. We can't wait to welcome you back to Ascend Hotel – Astoria for another fantastic experience!

10/10 Excellent

Kevin

Loved it
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Kevin,Thank you for choosing Ascend Hotel – Astoria, it's wonderful knowing you enjoyed your stay with us! It would be our pleasure to welcome you once more the next time you travel to Astoria, and we can't wait to welcome you again in the future.

8/10 Good

sudeep

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice stay and specially the evening complimentary salmon chowder is very good
Stayed 3 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Thank you so much for all the kind words. We're so happy to know that you had a good time with us overall and that you enjoyed our salmon chowder! Please consider coming back to join us again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lizzie on Feb 21, 2024
Thanks for the 5/5, Maria! Much appreciated.

10/10 Excellent

Claire

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 26, 2024
Thank you for the great review. We hope you will be back to see us again soon!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Lizzie on Feb 21, 2024
Hi Robert! It was wonderful to host you here at the Lloyd, we hope you come by again soon.

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lizzie on Feb 21, 2024
Thanks, Brian! Thanks for taking the time to let us know how your stay went.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great value for the money....however the parking lot is a sheet of ice right now. January. We got here late at night...but so far everything is great!!! Besides the ice
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Shelley,Thank you for taking a moment to share your experience at Ascend Hotel – Astoria. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Your feedback about our parking situation will be shared internally to determine ways of improving in this respect. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lizzie on Feb 21, 2024
Wonderful to see that you had a great stay at the Lloyd hotel! We hope you come back and see us this summer!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming experience
Excellence unplanned stay. A lot of us will caught the wrong side of the river during the ice storm and this hotel welcomed everybody with open arms and catered for reservation extensions too. Many might forget that a lot of the staff had to overnight at the hotel away from their families too. The only disadvantage with me managing to get my car out is that I missed the chowder at 5:00 p.m. which was awesome the day before.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Michael,Exceptional is a word we love to hear! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Receiving recognition for tasty chowder is always appreciated as well. Thank you for your glowing review, and know we'd be delighted to welcome you back anytime!

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the little touches, soup and chowder at check-in, robes in the room and great spa area
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Noah,Thank you for your great review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we appreciate you mentioning our thoughtful amenities. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lizzie on Feb 21, 2024
Thanks, James. We hope to see you again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lizzie on Feb 21, 2024
So happy to hear that you had a wonderful stay, Gary!

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place you’re looking for!
Really good breakfast options. Smoked salmon chowder at 5pm. Fresh cookies as well! Stayed 5 nights and grateful for the nice bed! No sore shoulders. I’m staying again in a few weeks. I have stayed at quite a few motel/hotels in Astoria and this will be my forever stay!!
Stayed 5 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Tina,Thank you for sharing this wonderful review of Ascend Hotel – Astoria. We're humbled to have impressed you with our comfortable accommodations and delicious breakfast options. Our team is looking forward to seeing you again in a few weeks!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lizzie on Feb 21, 2024
Thank you, Shannon! See you again soon!