Ratings based on 287 Verified Reviews

3.2 out of 5
70% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
it was ok. bed was hard.towels smaller ans ruff.thats all
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Cheap hotel, close to subway

Posted Oct 28, 2017
Pros: It was clean and the staff was friendly. We spent majority of time wandering the city so it was a nice place to go back to and sleep, and it was cheap
Cons: The breakfast in the morning is not great, but there are a few coffee shops of McDonald's down the street.
Location: The location is out of the way to most attractions, but is a 10-15 minute walk to the subway, which is another 10-15 minute ride to Times Square.
This is a cheap motel, out of the way but within walking distance to the subway. The rooms are clean and the staff was helpful. We were out for majortiy of the day and really only came back to the room to sleep, so this place worked well for us. If you need a bit more then just a place to sleep though then this may not be the place for you.
Comment from Hotel Management
Nov 11, 2017 by Kamran, Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Overall a great stay

Posted Oct 25, 2017
Pros: It was out of the city
Location: lots of bars towards the metro
There is nothing more I could have asked from this hotel. The front desk staff were great, the bed was comfortable, lots of parking and the room was spotless. I'm only ever fussed about how clean a hotel room is, so for me this was a 10/10. Location to NY City is good, the walk to the metro is only 10 minutes away. Also lots of bars down Broadway to check out when returning to the hotel. Overall a great stay.
Comment from Hotel Management
Oct 27, 2017 by Kamran, Hotel Management
Thank you for your review. We appreciate your time and for choosing our hotel. We take pride in serving you and love to see you return again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Room had an fragrant odour coming from air conditioner that was over powering
Comment from Hotel Management
Oct 11, 2017 by Kamran, Hotel Management
We are very sorry to hear about the odor from the A/C unit. We will fix the issue right away and make sure this doesn't happen again.
3 out of 5
by A verified traveler from Sao Paulo, Brazil

It's no more than OK.

Posted Sep 18, 2017
Pros: Near subway station.
Cons: Cleanning.
Location: There is a fine pizzaria nearby and also a supermarket.
If the cost would be a little lower, I probable would not have any complain. But at this price, I expected a touch more.
Comment from Hotel Management
Sep 22, 2017 by Kamran, Hotel Management
Thank you for the review and we appreciate your comments and suggestions. We hope you will return to us again.
4 out of 5
Recommended
for Other
by A verified traveler from Los Angeles

Nice hotel at a good rate in Astoria

Posted Sep 10, 2017
Pros: The staff were very nice.
Cons: Better breakfast selection; making drinking water available in the hotel.
Location: This hotel is very close to the hub of Astoria where there are lot of fun places to eat and bars to hang out at. Everything is open until very late.
For the price we paid, we could not have found a better hotel. It is close to many bus stops, but a bit far from the subway. If you learn to navigate the MTA system in New York, it's not a problem.
Comment from Hotel Management
Sep 22, 2017 by Kamran, Hotel Management
Thank you Renee for the good review. We try hard to achieve your complete satisfaction and I'm happy your stay was great. I hope you will return again and once again on behalf of our staff at Super 8, we thank you.
1 out of 5
by A verified traveler from Fleichsmanns, NY

DOES NOT RESPECT RULES AND RESTRICTIONS POLICIES

Posted Sep 9, 2017
Tried to cancel my reservation on the day of my check in. Hotel denied my cancelation and charged me full price for the 7 days I booked and could not make the trip although policy says I would only be charged first night rates plus taxes and fees if I cancel after free cancelation date. I called the hotel, Expedia called the hotel and the desk person was rude and not willing to help. Had to go to my credit card and begin a dispute, that I lost because hotel supply "supporting documentation" I wonder what kind of supporting documentation is that!! Crooks! Bad business! Do not book there, because if you can't make the trip you'll have to pay full to this crappy hotel anyway.
Comment from Hotel Management
Sep 22, 2017 by Kamran, Hotel Management
Dear Jane, I'm very sorry to hear that you were charged in full. Unfortunately, due to the cancellation policy of the Hotel and Expedia, any cancellation made after the deadline is charged. And the supporting documents in question are simply the Cancellation policy by the Expedia and the hotel. The pictures you posted did not include the full document disclosure. I hope you will give us another chance and we would like to welcome you again.
3 out of 5
by Ahmad

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017
Thank you Ahmad!
4 out of 5
by A verified traveler

If all you need is rest

Posted Sep 1, 2017 on Hotels
Good value; free wifi, frig, b'fast, nice-sized bathroom. No elevator, however.
Comment from Hotel Management
Sep 22, 2017
Thank you very much and we appreciate your feedback. Please do return again.
5 out of 5
by Jose

Posted Aug 31, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017
Thank you very much and we appreciate your feedback. Please do return again.