Worst horel in town
Posted Mar 6, 2016 on Hotels
Upon arrival at 7am i was asked to pay for an additional night to get an early check in. I said i read my emails, have breakfast, shower in the fitness and come back later. Then they didnt have any room available. I finally got a room at 1130. In the back of the hotel, the corridor was damp and wall under renovation. No isolation between room. Heard tv from one side until 3am and noise from the bathroom on the other side from 4am. Alarmclock not turned off from previous guest woke me up at 530 after aost no sleep.
Comment from Hotel Management
May 14, 2016 by Aracely, Hotel Management
Dear Mr. Anders,
Thank you very much for taking your time and letting us know about your stay with us. Your comments will help us improve our services every day.
I am very sorry to know that your stay was not what you expected, as this was not the experience we wished for you.
I will meet personally with the departments responsable and will follow up on your comments.
We hope to receive your visit again soon and this time meet your expectations.
Front Office Manager.