2 outdoor pools, sun loungers

Reviews of Mövenpick Resort Aswan

5 out of 5
Mövenpick Resort Aswan
Elephantine Island, Aswan

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 382 reviews" "
Rating 8 - Good. 98 out of 382 reviews" "
Rating 6 - Okay. 35 out of 382 reviews" "
Rating 4 - Poor. 15 out of 382 reviews" "
Rating 2 - Terrible. 10 out of 382 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Athri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 2 nights in Feb 2024

8/10 Good

Bryan F

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mostafa Alassal on Feb 4, 2024
Dear Mr. Bryan, We are sincerely grateful for the time you spent to share your rating regarding your recent stay in our Movenpick Aswan hotel, your evaluation will certainly assist in order to keep on improving the quality of our services for our valued guests.looking forward to welcoming you soon in the near future.Kind Regards

6/10 Okay

Xiaonan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility and breakfast is 5 out of 5. Dinner is not good, I went for half board. I struggled to find nice food to eat. Overall the score reflected heavily towards the dinner side. Staff ask if everything is ok, but don't really mind the answers you gave or take a plate full of food away (as the food was not nice and not touched). Somewhat disappointed, but there is McDonald near by if you want to stay with them. Facility is ace.
Stayed 2 nights in Dec 2023
Response from Nasser on Jan 8, 2024
Dear Xiaonan ,Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay , and it is our hope that you will give us the opportunity to better welcome you in the future.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nasser on Dec 28, 2023
Dear Ahmad ,First and foremost we would like to thank you for choosing our Movenpick resort for your visit to Aswan and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abdel Nasser AliDirector of Guest Experience

10/10 Excellent

Fion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nasser on Dec 23, 2023
Dear Fion , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Rabyah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not only situated in a unique and prime location on Elephantine Island, but the resort itself with its amenities, vast array of breakfast items, delicious Egyptian food, Upon checkin they serve a signature made Doom drink from trees gown on-site on the hotel sxdarm DC
Stayed 3 nights in Nov 2023
Response from Nasser on Nov 28, 2023
Dear Rabyah , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Dennis Jesper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Aswan. Super 360 views of the Nile and really good ffriendly staff. Thoroughly enjoyed it.
Stayed 2 nights in Nov 2023
Response from Nasser on Nov 28, 2023
Dear Dennis Jesper ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nasser on Nov 14, 2023
Dear Katherine ,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

AJAY

Traveled with family
Manager mohhmad helped us with everything. Arranged everything for us.
Stayed 1 night in Oct 2023
Response from Mostafa Alassal on Oct 13, 2023
Dear our valuable guest, Thank you for the positive feedback and looking forward to welcoming you always at Movenpick Aswan. Kind Regards Mostafa

10/10 Excellent

Elfrazdag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nasser on Sep 6, 2023
Dear Elfrazdag ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

Amar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nasser on Aug 19, 2023
Dear Amar ,First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

Susan, Ledyard

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here for one night before starting our cruise. The room was clean, but the interior is dated. Looks like somethng straight out of 1985. It was quiet, and the wifi worked well which is a stuggle in Egypt. The breakfast was also outstanding.
Stayed 1 night in Jul 2023
Response from Nasser on Jul 20, 2023
Dear Susan ,We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Mostafa Alassal on May 19, 2023
Dear Mr. Mohammad, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick Resort Aswan hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards

4/10 Poor

Albert

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It has an excellent location, but sadly, it is run down and in need of serious updating. The hotel has no limo service and is left to guests to arrange transport from the Aswan river bank dock.
Stayed 3 nights in Apr 2023
Response from Nasser on Apr 29, 2023
Dear Albert , Thank you for sharing your experience , Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Best RegardsAbdel Nasser AliDirector of Guest Experience

6/10 Okay

Abdelgadir

Stayed 2 nights in Apr 2023
Response from Nasser on Apr 29, 2023
Dear Abdelgadir ,We would like to thank you for your preference in selecting our hotel for your holidays in Aswan, as well as for taking the time to tell us about your recent experience among us. We Certainly look forward to welcoming you again and to have the opportunity to exceed you expectations in a not too distant future. Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Hania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was right at the Nile ..view is excellent from every access ..access to land is easy
Stayed 1 night in Apr 2023
Response from Mostafa Alassal on Apr 27, 2023
Highly appreciate your rating and always looking forward to welcoming you at Movenpick Resort Aswan

10/10 Excellent

Olayinka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location, helpful staff and great room service.
Stayed 1 night in Apr 2023
Response from Mostafa Alassal on Apr 24, 2023
Dear our valuable guest Olayinka,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick Aswanhotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel. Fantastic people. So friendly and nice. Gorgeous grounds. Highly recommend.
Stayed 1 night in Apr 2023
Response from Nasser on Apr 11, 2023
Dear Catherine ,Thank you for making our Movenpick resort your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Peter

Response from Nasser on Apr 28, 2023
Dear Peter , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nasser on Apr 6, 2023
Dear Geraldine ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff most helpful
Stayed 7 nights in Mar 2023
Response from Nasser on Mar 29, 2023
Dear Colin ,Thank you very much for sharing this great review of your recent stay at Movenpick Resort Aswan. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

Eman, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel built on an old castle in an island. The rooms are tired and the pillows and toiletries are of lower quality.
Stayed 1 night in Mar 2023
Response from Nasser on Mar 26, 2023
Dear Eman ,We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick Aswan we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel surrounded by the nile, to reach it the hotel provides boat. Staff very friendly, the lady manager in guest relations was exceptional in helping us. Very clean hotel, beautiful pool and grounds
Stayed 2 nights in Mar 2023
Response from Nasser on Mar 18, 2023
Dear Manjit ,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Expedia readers. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Hamed, Coral Gables

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a place where you can see the Nile in a different way. It is on an island. It is a good place for honeymooners or those who would like to repeat the experience.
Stayed 2 nights in Mar 2023
Response from Nasser on Mar 17, 2023
Dear Hamed ,First and foremost we would like to thank you for choosing our Movenpick resort for your visit to Aswan and for recommending us to the travel community of Expedia , this is undoubtedly the best reward for us all. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Susan, Shorewood

Stayed 2 nights in Feb 2023
Response from Mostafa Alassal on Mar 8, 2023
Dear Ms. Susan, Thank you for your rating and looking forward to welcoming you once again in the near future. Kind RegardsMostafa

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location in Aswan
We stayed at this property in December of 2022 and cannot recommend it enough. The location is amazing and the hotel has a boat that runs every 15 minutes to take you back to the main land. We highly recommend this hotel to anyone who wants a peaceful stay in Aswan.
Stayed 2 nights in Dec 2022
Response from Nasser on Jan 11, 2023
Dear Josh , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Nile Some check in issues
Response from Nasser on Jan 11, 2023
Dear Elizabeth ,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Expedia readers. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
We were traveling in a large group and did not realize we were in a separate tower from the others. At check in, the manager not only accommodated us by putting us in the same tower, but upgraded us to the presidential suite! It was beautiful. The staff was so friendly and welcoming. The breakfast buffet is amazing Highly recommend
Stayed 1 night in Dec 2022
Response from Nasser on Jan 7, 2023
Dear Andrew . We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Rohit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we’ll maintained property. Staff is helpful and on point. We’ll done! Special thanks to Teysser!
Response from Nasser on Jan 7, 2023
Dear Rohit , Thank you for sharing your wonderful feedback , we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Aswan . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

2/10 Terrible

Jaime

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Paid $380.00 a night. Wen to resturant and they served old wine and changed 4 times. ordered Grill seafood and shrimp was gone bad and compliant and they took the bill. then order dessert, took a long time so we paid and left due to staff told me to deliver our room. made a several calls and one hour later delivered. call front desk to arrange Taxi and they told me first $150.00 Hotel to Aswan airport and I compliant again and reduce price to $35.00. very upsetting this type of behavior. Finally went to shower and no shampoo or sny soap. It was a good day to Abu Simbel and everything went wrong to check in very expensive hotel. Hotel should refund the stay. Thank you
Stayed 1 night in Dec 2022
Response from Nasser on Jan 7, 2023
Dear Jaime ,We sincerely appreciate the time you spent to share your comments following your very short visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in welcoming you properly in the future.Best RegardsAbdel Nasser AliDirector Of Guest Experience

10/10 Excellent

Amin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding and inside had a very beautiful feel. The staff were excellent.
Response from Nasser on Dec 17, 2022
Dear Amin ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Good

david

Stayed 2 nights in Nov 2022
Response from Nasser on Dec 5, 2022
Dear David ,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

corazon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect ! You can see the Nile River and it’s beauty right in front of you, the hotel is located in elephantine isle so there’s security and tranquility in the area leaving the hustle and bustle of the city behind. The staff are nice, in fact, in one of our walks in the property, there was this man in the cart offering us a ride as we explore the island and he introduced us to the various sustainable projects they have in the property like their vegetable and flower gardens and he turned out to be the general manager, Staff are nice and welcoming. Highly recommend this hotel if you will be in Aswan .
Stayed 2 nights in Nov 2022
Response from Nasser on Nov 24, 2022
Dear Corazon , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are very much look forward to having the opportunity to welcome you again in the future.Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Phillip, Brisbane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movenpick Aswan is a very good 4 star hotel, located on an island away from the hustle of Aswan city. It has a great ferry connection, very good staff and excellent breakfast included.
Stayed 6 nights in Nov 2022
Response from Nasser on Nov 19, 2022
Dear Philip ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser Alidirector of Guest Experience

8/10 Good

Nancy J,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Hanadi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Response from Nasser on Nov 11, 2022
Dear Hanadi ,Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to welcoming you again and to have the opportunity to exceed you expectations in a not too distant future. Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is tough to give full rating - we were only overnight for 4hrs becuase of very late Egypt Air arrival. So sad - the resort looked awesome - even at 1:30a
Stayed 1 night in Sep 2022
Response from Nasser on Oct 13, 2022
Dear Michael ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Excellent

Gemma, Arlington Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and service are exceptional. Good location and good experience
Stayed 1 night in Aug 2022
Response from Nasser on Sep 8, 2022
Dear Gemma ,Thank you very much for sharing this great review of your recent stay at Movenpick Resort Aswan . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to welcoming you again soon . Best regardsAbdel Nasser AliGuest Experience Manager

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this beautiful resort. The service was most notable but we also loved their breakfast options, spa, and amazing view! Highly recommend!!!!
Stayed 1 night in Jul 2022
Response from Nasser on Jul 20, 2022
Dear Monica , Thank you for making our Movenpick resort Aswan your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Looking forward to welcome you again very soon . Best regards Abdel Nasser Ali Guest Experience manager

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2022
Response from Nasser on Jul 19, 2022
Dear Teresa , Thank you for the great feedback of your recent holiday experience at our Movenpick resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again soon . Best Regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

KARTHIK, CARMEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could be a bit more responsive to request in the restaurant.
Stayed 1 night in May 2022
Response from Nasser on Jun 11, 2022
Dear KARTHIK, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics . Looking forward to welcome you again very soon. Best Regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

salah, MARANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for have us
Stayed 1 night in May 2022
Response from Guest Relations Team (Moussa) on May 13, 2022
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff is so accommodating and awesome. Guest relationship manager, Mr. Nasser, is committed to keeping guests happy which is really awesome. Thank you! Definitely staying here again!
Stayed 4 nights in Apr 2022
Response from Nasser on Apr 12, 2022
Dear Gaurav , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon. Best regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

Azaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient and the staff were very nice.
Stayed 1 night in Mar 2022
Response from Nasser on Mar 22, 2022
Dear Azaan , Thank you very much for sharing this great review of your recent stay at Movenpick resort Aswan . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again very soon. Best Regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and setting excellent; service great. Excellent client services through Tassayra. Graciously offered us room to shower after pool after we had checked out earlier that morning.
Stayed 1 night in Mar 2022
Response from Nasser on Mar 19, 2022
Dear Robert , Thank you very much for sharing this great review of your recent stay at Movenpick resort Aswan. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again soon. Best regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

Bahauddin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and romantic views on the nile. The staff are pleasent and friendly. The breakfast has very wide variety and tasty
Stayed 2 nights in Mar 2022
Response from Nasser on Mar 13, 2022
Dear Bahauddin , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon. Best Regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

fawaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel considered to be the best in Aswan with terrific view on Nile and excellent welcoming staff highly recommended choice for your stay in Aswan
Stayed 3 nights in Feb 2022
Response from Nasser on Mar 3, 2022
Dear Fawaz Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Resort Aswan , to be considered as one of the best hotels you stayed at is certainly high praise .Looking forward to welcome you again very soon. Best Regards Abdel Nasser Ali Guest Experience Manager

6/10 Okay

Jose, San Isidro

Traveled with family
Liked: Cleanliness, staff & service
This is an old hotel. I stayed at the newest building and it still felt tired but confortable
Stayed 1 night in Feb 2022
Response from Nasser on Feb 17, 2022
Dear Jose , We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick Resort Aswan we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please accept our sincere apologies for any inconsistency you may have experienced during your stay ,we are eager to regain your confidence during another occasion if you gave us that chance . Best Regards Abdel Nasser Ali Guest Experience Manager

10/10 Excellent

Rizwan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time at this property for myself and 22 of my guests. The food is excellent at both restaurants and taking a quick boat ride to our hotel is so impressive and relaxing too. One night we needed a room for a group meditation and the manager on duty - I can’t recall her name - began with an “S” was very helpful and accommodating. We will be back to this great hotel! The flowers out front are so beautifully maintained also!
Stayed 2 nights in Feb 2022
Response from Nasser on Feb 15, 2022
Dear Rizwan , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon. Best regards Abdel Nasser Ali Guest Experience Manager

2/10 Terrible

ahmed, Cairo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room not cumfortable , bellow was high an hard for neck and head ,furnture was low standard mini bar not cooling , bath room is bad,the food not tasty not cooked will in general the value i paied not sutable comparing to the hotel standard
Stayed 1 night in Feb 2022
Response from Nasser on Feb 19, 2022
Dear Ahmed , Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please accept our sincere apologies for any inconsistency you may have experienced during your stay , is our hope that you will give us the opportunity to better welcome you in the future. Best Regards Abdel Nasser Ali Guest Experience Manager