Ratings based on 127 Verified Reviews

4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice clean hotel .good sea view.

Posted Aug 19, 2017
Good clean hotel away from busy city life good sea view. Free Shuttle bus service from hotel to city and city back to hotel. Down side was wifi it was absolutely terrible. Apart from that it was good stay.some staff did struggled with English. 4 out of 5.
Comment from Hotel Management
Aug 25, 2017 by General Manager , Hotel Management
Dear Mohammad, Thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Great Britain

Do not respect - your profile !

Posted Jul 26, 2017
Pros: Location - halfway between "Down Town" and the Airport , near the Sea Bus IDO port
Cons: Reception - Even though some of the staff are very good, they had to work in very poor conditions.
Location: 4 new hotels.
Although I have stayed many times before - this time I took my wife for a "few days" in Istanbul. Even though my 'Le Club ACCOR Hotels' profile states - Sea View only we were put in a room with a 'building site se view' !! After the 1st day - reception asked if we needed to change, by which time my wife had un packed her dresses etc. and it was too much trouble to repack and change for another night! It's a case of getting it right the 'first time'! Why do you have major refurbishment in the middle of summer / busy period ?? The reception was 2 x small desks! The resturant a conference hall ?? With all of the new hotels coming up in the area ( Hilton ~ Raddison ~ Raddison Blu ) you need to up your game or loose custom!
Comment from Hotel Management
Aug 23, 2017 by General Manager , Hotel Management
Dear John Hampton, Thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice clean hotel. Nice and very helpful staff.

Posted Jul 10, 2017
Pros: The sea view, the hotel design, close to nearby shopping centres and restaurants in Bikerkoy. Has a shuttle to the centre.
Cons: The cards for the doors and the lift. I did not find the cards were required for the lifts. The bar in the Lounge is expensive.
Apart from the cards for the lift and the rooms which sometimes was not functioning, it was an excellent hotel.
Comment from Hotel Management
Aug 25, 2017 by General Manager , Hotel Management
Dear Haith, Thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
3 out of 5
by A verified traveler

Reasonable stay in outskirts of Istanbul

Posted Jul 5, 2017 on Hotels
A reasonably priced hotel, though you're far from city centre. A shuttle bus takes you to the centre but not too often. Amenities wise ok
Comment from Hotel Management
Jul 12, 2017 by AYavuz, Hotel Management
Dear Guest, Thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
4 out of 5
by Demet

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017 by AYavuz, Hotel Management
Dear Demet, Thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from UAE

Under renovation but got potential

Posted May 20, 2017
Good room with excellent sea view from the 12th floor. Lobby floor under renovation so a bit messy. Hotel food was below average. Room price was good although the hotel felt a little remote. Taxi rank nearby.
Comment from Hotel Management
May 27, 2017 by Novotel Istanbul Zeytinburnu, Hotel Management
Dear Chris, thank you for choosing Novotel Istanbul Zeytinburnu, we appreciate for your latest visit and your effort to share your experiences with other travelers. It will be a great pleasure for us to welcome you back at Novotel Istanbul in the nearest future. Sincerely, Ahmet Yavuz General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

near Istanbul Ataturk Airport

Posted Jul 18, 2016
basic hotel room even for superior title, new hotel but already worn out, mildew between bathroom tiles, helpful and friendly staff, good location for easy access to the airport
Comment from Hotel Management
Jul 19, 2016 by AYAVUZ, Hotel Management
Dear Anonymous; Thank you for time to share your experience at Novotel Istanbul. We have already noted your concerns and we are going to take an immediate action to increase the comfort of our guests. Also i appreciate you for your kind words about the team, your words surely the highlight of my day. Sincerely Ahmet Yavuz General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel to stay at

Posted Jul 13, 2016
We only stayed for a night to rest as it was the beginning of our holiday and honeymoon. The hotel did not make a special room for us as requested for honeymoon and the room and bathroom was not totally clean with hairs. We slept well overall.
Comment from Hotel Management
Jul 19, 2016 by AYAVUZ, Hotel Management
Dear mr and mrs balk; We appreciate your time to share your experiences. I would like kindly offer you my apologies for my team not to honor your special request and the hygiene issues you have mentioned at your review. We are going to address the core reason behind the issue and take an immediate action to prevent any future occurrence. We hope to welcome you and serve you with traditional Novotel Style in the nearest future. Sincerely Ahmet Yavuz General Manager
4 out of 5
by STACY from Dallas TX

Very Helpful Staff

Posted Jul 9, 2016 on Hotels
I was very impressed with Novotel. The staff were all very accommodating. I got sick on my first day and they brought me honey lemon tea and did alot of other helpful things for me. The room was very very clean. The breakfast was very good. The pool area is very nice and inviting. I definitely recommend this hotel.
Comment from Hotel Management
Jul 19, 2016 by AYavuz, Hotel Management
Dear STACY; Thank you for your time to share your fair experiences at Novotel Istanbul. I am delighted to see that my team did it well to make you feel home and i also hope that you feel more healthier. It is going to be a great pleasure to see you at Novotel Istanbul at your next visit to city and for sure you will be able to see the same hospitality. Sincerely Ahmet Yavuz General Manager
3 out of 5
by A verified traveler

Posted May 5, 2016 on Hotels
The breakfast was very nice. This hotel needs refurbishment
Comment from Hotel Management
Jul 23, 2016 by AYavuz, Hotel Management
Dear Anonymous; Thank you for your recent stay and your valuable comments about your experience. Your appraisal about the breakfast was the highlight of my day and please kindly be informed that we are going to renovate our building to provide a more comfortable experiences to our guests. We are looking forward to welcome you back at Novotel Istanbul during your next visit to Istanbul. Sincerely Ahmet Yavuz General Manager