Ratings based on 1,043 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

One stop from the airport on the metro

Posted Feb 15, 2018
Great place to relax on a layover in Istanbul. Reasonably priced and very easy to get to from the airport on the metro. Staff was very pleasant and our room as well as the rest of the hotel was clean and well kept.
Comment from Hotel Management
Feb 16, 2018 by Elena Liman, Hotel Management
Dear Erik, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. It is very pleasing to hear that you had a wonderful stay with us. Thank you for "high" rating. We are really glad, that everything about the hotel has met your expectations! At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
1 out of 5
by A verified traveler

Horrible hotel stay

Posted Feb 7, 2018
Pros: only thing that was good is that it was close to airport and it had a shuttle.
Cons: rooms temperature. facilities within. Staff and/or policy!
Location: close to airport.
1. Rooms are extremely hot. It does not matter if you turn on the AC or even open the window. 2. Room has no coffee machine or even water heater to make Nescafe or tea! 3. Staff not that helpful, it could be because of the policy, but they did not allow a visitor to come up for a room , although it was guaranteed that this visitor cannot sleep in the room because it is double and we had already 2 people in the room! it was extremely annoying and it never happened with any hotel ever before! 4. It was a cheap price , but i would have preferred to have a better quality and a price to reflect it. It was not really worth the saving.
Comment from Hotel Management
Feb 10, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay and posting a feedback about your stay. All kind of your comments are very important for WOW team and we constantly strive to deliver exceptional levels of service and Guest’s hospitality. With regard to the tea/coffee facilities we would like to mention at WOW Airport Hotel 4* we do not offer tea/coffee facilities as at WOW Istanbul Hotel 5* it's available. However our Guets's at WOW Airport Hotel 4* can order hot water pots at any time and free of charge.Regarding your comments about air condition let us to remind we advise every Guest on arrival about special direct line "0", which you can use 24/7 to avoid wasting of your time and to offer fastest solution of any questions or issues you have in the hotel. We are sorry that you did not use it and did not give us a chance to adjust your unpleasant experience. As for the visitor whom you wanted to be at your room during the day, kindly inform you, it is not allowing without passport presence. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Long Transit Time

Posted Jan 23, 2018
Cons: - Mini market - 24 hours snacks
- Very good for transit passenger if long time between flights - If shuttle bus is not available you can make it to airport in 5 minutes at 10TL_Turkish Lira
Comment from Hotel Management
Jan 25, 2018 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We are glad you enjoy your stay. We hope you'll stay with us again on your next trip to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is a cozy

Posted Dec 17, 2017
Hotel is a cozy and a mile from international Airport Hotel has public acsees to light rail system .
Comment from Hotel Management
Dec 19, 2017 by Elena Liman, Hotel Management
Dear Valued Guest, thank you for choosing WOW Airport Hotel for your stay and posting a feedback about your stay. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Airport Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester England

Well run hotel

Posted Dec 6, 2017
Very handy for the airport free shuttle and breakfast very good
Comment from Hotel Management
Dec 8, 2017 by Elena Liman, Hotel Management
Dear Bob, thank you for choosing WOW Airport Hotel for your stay in Istanbul. We hope you'll stay with us again on your next trip to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
I stayed for one night and it was a great stay! room is spacious and tidy ,bed is super comfy.The room was equipped with all the necessities.
Comment from Hotel Management
Nov 24, 2017 by sevda akdag, Hotel Management
Dear Valued Guest, We very much appreciate your kind compliments and recommendation, and look forward to welcoming you to stay with us very soon. Kind Regards
4 out of 5
by alex from oxford

Ideal for Ataturk

Posted Nov 22, 2017 on Hotels
Used the hotel for a night between flights. Free shuttle bus from the airport (not 24hrs tho), security before the lobby which is a good measure given the location. Large clean room, comfortable bed, reasonably priced bar and restaurant (foods not great but for what you pay it's fine). Overall ideally suited for my needs.
Comment from Hotel Management
Nov 24, 2017 by Guest Relation Supervisor, Hotel Management
Dear Valued Guest, We very much appreciate your kind compliments and recommendation, and look forward to welcoming you to stay with us very soon. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location for Airport Stay

Posted Nov 8, 2017 on Orbitz
I stayed one night at this Hotel it has free shuttle clean rooms It’s walking distance to restaurants
Comment from Hotel Management
Nov 11, 2017 by sevda akdag, Hotel Management
Değerli Misafirimiz, konaklamanız için WOW Airport Otel’i tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir.
4 out of 5
by Ergun

Liked the hotel.

Posted Nov 4, 2017 on Hotels
We stay in this hotel every year and like it every time. It is clean, nice, has good service and good breakfast. Very close to Ataturk airport. The only thing is the comforter was thick for the weather and we didn't have comfortable sleep.
Comment from Hotel Management
Nov 7, 2017 by Guest Relation Supervisor, Hotel Management
Değerli Misafirimiz, konaklamanız için WOW Airport Otel’i tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Misafirlerimizden gelen olumlu ve olumsuz bildirimler kendimizi geliştirme ve iyileştirme adına bizim için çok önemli olup, titizlikle değerlendirilmektedir. Yorumunuzda yazmış olduğunuz konular ile ilgili gerekli departmanlara bilgilendirmeler yapılmıştır ve görüşleriniz değerlendirecektir. Ekibimiz adına bizi tercih ettiğiniz için tekrar teşekkür eder; bir daha ki konaklamanızda böyle bir durumla karşılaşmayacağınızı temin eder, sizleri yeniden otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla,
4 out of 5
by Ryan

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Guest Relation Supervisor, Hotel Management
Dear Sirs / Madams, We very much appreciate your kind compliments and recommendation, and look forward to welcoming you to stay with us very soon. Kind Regards Sevda Akdag Online Sales Executive