Standard Double or Twin Room | Select Comfort beds, in-room safe, individually decorated, desk

Reviews of Acropolis Museum Boutique Hotel

3 out of 5
Acropolis Museum Boutique Hotel
48 Syngrou Avenue, Acropolis, Athens, Attiki

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 526 reviews" "
Rating 8 - Good. 227 out of 526 reviews" "
Rating 6 - Okay. 73 out of 526 reviews" "
Rating 4 - Poor. 24 out of 526 reviews" "
Rating 2 - Terrible. 12 out of 526 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dionne

Stayed 1 night in Oct 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Dona was so great and friendly. I really liked the vibe and being able to walk everywhere and be close to great dinning within 5 minutes.
Stayed 5 nights in Jun 2023
Response from DONARA on Jun 28, 2023
Thank you! We'll be happy to accommodate you again!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from AMBH on Jun 15, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we booked wasn’t the room we got. We asked for a family suite and got a queen bed and 2 roll out cots. Room was way over priced for what we got. The man at the desk was rude and was on his phone she whole check in. We we’re so disappointed we walked in our room and walked out. We contacted orbitz and they said they would take care of the situation and call us back. We never heard back from them. I’ve never had a issue with orbitz and I don’t fully blame them. But if I have to eat $630 and I’m a longtime and loyal customer…I won’t be using them again for future trips. The whole situation has been unprofessional.
Stayed 2 nights in Aug 2022

10/10 Excellent

GAKU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Good value! Clean room, good location.
Stayed 1 night in Sep 2021
Response from Donara on Sep 14, 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Sadly I couldn’t get any refund . They haven’t let me bored on my plane so I couldn’t make it Greece so I was trying to cancel my hotel and wasn’t any refund
Stayed 2 nights in Sep 2020
Response from Donara on Sep 10, 2020
Thank you.

4/10 Poor

John, London

Traveled with partner
Disliked: Amenities, property conditions & facilities
The nam suggest it is very close to the Acropolis museum, it is not. It is on Syngrou Avenue an extremely busy road. The hotel needs a complete makeover and upgrade.
Stayed 1 night in Sep 2020
Response from Donara on Sep 9, 2020
Thank you.

10/10 Excellent

ProfessorJosh!, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent friendly hotel. It is very close (5 min walk) to great views of the Acropolis and all the historic attractions. My room was very clean and tidy and quiet - slept well. The staff were great and even though I had to leave at 5.30AM they made me a great breakfast. This is truly service with a smile and I would definitely return one day.
Stayed 4 nights in Aug 2020
Response from donara on Aug 26, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Donara on Jul 31, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Donara on Jul 26, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Donara on Jul 13, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2020
Response from Donara on Jun 16, 2020
We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. We can for our anniversary. It is in a great location. The breakfast was wonderful. But the best part was the service. The front desk arranged a special dinner at a roof garden restaurant for our anniversary. They also arranged an amazing excursion to Delphi. And don't forget the complimentary smart phone you can use for GPS. Don't be distracted by hotels with elevators. Stay here!
Stayed 4 nights in Jun 2019
Response from Donara on May 22, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Donara on Feb 25, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Donara on Jan 5, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute place, extremely nice staff, and a perfect location for sightseeing and exploring Athens. The rooms Cann be kind of loud though, I heard other guests come and go and the sound was quite loud. Other than that, great place
Stayed 4 nights in Dec 2019
Response from Donara on Dec 25, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Donara on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all major attractions in Athens. Very close to great restaurants. The breakfast buffet was very good, my picky eater kid had a lot of choice. Our only (minor) issue was the cable TV did not work, but we did not care about it much anyways.
Stayed 3 nights in Nov 2019
Response from Donara on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall, very good value for your money.
Good location - walking distance to all central sites of Athens - at a great price. The hotel is nicely decorated. Good breakfast. I was assigned a suite on the top floor and the price I paid was great. On the negative side, the shower was not working properly. I could barely finish rinsing every morning. On the last day the water quit altogether and I had to get out of the bathtub and use water from the sink to finish rinsing. Furthermore, I stayed for three nights and no one came to freshen up my room, although I put the sign "please make room" on the handle of my door.
Stayed 3 nights in Nov 2019
Response from Donara on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

KT, USA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No real amenities but given its location that was okay. Close to two metro stops and key historical attractions. Hotel and staff were all pleasant and efficient. Elevator is small so prepare to get your steps in with your luggage if you done want to wait. Only “bad” aspect is that it seems to be in an area with several red light district attractions. If you’re traveling with kids you might not want to stay here if you haven’t explained the birds and the bees yet.
Stayed 3 nights in Nov 2019
Response from Donara on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within a few minutes walk of many attractions.
Stayed 4 nights in Nov 2019
Response from Donara on Nov 13, 2019
Thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Donara on Oct 21, 2019
tHANK YOU

10/10 Excellent

Bob, Charlotte C H, Va

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs a bit difficult to navigate but staff very helpful in dealing with the issue.
Stayed 1 night in Oct 2019
Response from Donara on Oct 7, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th birthday celebration with friends
Loved my stay, Donna and her staff most welcoming every time I come. Rooms are clean,nice breakfast, awesome location in city of Athens walking distance too all attractions.
Stayed 1 night in Sep 2019
Response from Donara on Oct 4, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Connie

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very good location near Hadrians Gate and Plaka. We were put into one of the modern rooms on their 4th floor. The room was spacious and very clean. The staff very friendly and helpful and provided easy assistance for booking our return taxi to the airport. Breakfast was great.
Stayed 2 nights in Sep 2019
Response from Donara on Sep 23, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 3 nights in Sep 2019
Response from Donara on Sep 22, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kaycee, Brooklyn, NY

Liked: Cleanliness, property conditions & facilities
Great location, walk to sites and restaurants Welcoming wasn't warm at first (maybe because i arrived late night into next morning) but felt comfortable by the next day. Breakfast was alright. I will recommend this hotel for a short stay only!
Stayed 1 night in Oct 2018
Response from Donara on Sep 18, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location forthe adventurous
staff is very polite. I wish they can put the kettle for tea and just one bottle of water everyday in the room. The location was good close to tourist attraction, plaka, acropolis museum and more. The sex shops scared me though but it was all quiet. The breakfast was good and a very relaxed area I m just wondering what happens if they have someone who cant do stairs. You start with stairs before you het to the lift or did Imiss something
Stayed 8 nights in Aug 2019
Response from Donara on Sep 3, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Donara on Sep 3, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2019
Response from Donara on Sep 1, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

F, United States

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning doesn’t work and when you tell them they argue and tell you it does. The hotel is dirty and has an odor. Worst hotel I have ever stayed in.
Stayed 2 nights in Aug 2019
Response from Donara on Aug 8, 2019
We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to everything, and absolutely wonderful staff.
Stayed 4 nights in Jul 2019
Response from Donara on Aug 8, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Brooke

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, awful hotel
First, I'd like to say that I am a front desk supervisor and associate. I booked this hotel based on location, rating, and price. The only good things I can say about it is that it does have a great location, it was clean, and the air conditioning worked. Our room had virtually no outlets, the television was extremely outdated and barely worked (if you are technologically inept you would find it difficult to have a clear picture and/or have sound), the WiFi hardly worked, and there wasn't much storage. The service was only good when we checked in. Our entire stay, the housekeepers would stand around and just stare at us, which made my mother and I very uncomfortable. There was also an issue our second day. We were awoken at 9 am to extremely loud hammering on the wall in the room next to us. Enraged and exhausted, we picked up the phone to call the front desk (in which there also was no signage to even tell us what number to dial to reach the front desk), and alas, the phone did not work- no dial tone. I had to use my personal cell phone to call. We spoke to the front desk associate, and he agreed to tell the man to stop. 15 minutes later, no change. Still hammering. We called again- still no change. We had to physically leave the room and complain to get action. He moved us rooms which was nice, but the entire time after he was very condescending to us saying "Have a nice rest". Again, as someone who works the front desk, the service was extremely unacceptable.
Stayed 3 nights in Jul 2019
Response from Donara on Aug 8, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Satah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in service, location, and rooms!
I am so happy that I stayed at this lovely hotel. It was perfectly located near Metro, bus, and easy walking to the sites . I had a great room facing the court yard that was very quiet. This is important because often when booking a 'single' you get the crappy rooms. My room was wonderful and sparkled clean everyday when I returned from sightseeing. The AC was nice and cold! The breakfast was excellent with cold, hot, sweet and savory options. On top of all this the staff was so awesome!! My trip was spur of the moment and I did not have alot planned. They helped with everything; schedules , ferries, tickets, restaurants. I had a few problems of my own making and they went above and beyond to help me get things sorted. I would recommend this excellent family hotel most highly!
Stayed 5 nights in Jul 2019
Response from Donara on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in an amazing hotel
This is a lovely "antique" or boutique themed hotel and it is GREAT. I highly recommend it if you're seeking a quiet, respectable environment, yet at the same time, a 5 minute walking distance to the plaka, 10 minute walk to the Acropolis museum and to the metro station. I like the fact that there aren't too many guests (I was told that there are only 23 rooms), so the staff can easily tailor to your needs. Specifically: the staff is extremely professional and helpful. Even though I didn't end up going there because my sunburn started to disappear within 24 hours, the staff understood my extreme worries and were efficient in providing directions to the best hospital in Athens that has dermatologists on site *and on a Sunday.* Furthermore, I found my single bed room size too small for my first night; I mentioned this to the staff was it was kind enough to upgrade me to a double room free of charge. I appreciated this. Just a piece of advice: if you have more than one child, I don't recommend booking at this hotel -- although I don't know of any restrictions, the clientele seems to be 95% solo travelers/ couples, and 5% families with one child at most. Overall, excellent experience, a big 5 star :) !
Stayed 2 nights in Jul 2019
Response from Donara on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to pantheon and acropolis museum. Excellent restaurants few minutes walk.
Stayed 2 nights in Jul 2019
Response from Donara on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bed bugs
Great location and comfortable room and bathroom, but I got a lot of bedbug bites. Rooms smaller than pictured but it’s a city hotel.
Stayed 4 nights in Jul 2019
Response from Donara on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rudy, Beirut

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Excellent location close to main attractions. Friendly staff.
Stayed 1 night in Jul 2019
Response from Donara on Jul 9, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in quite late (around midnight) but had no problems. Billy was waiting for us outside when we arrived to check us in. He then gave us tips on where we could get some food and a drink at such a late hour. Breakfast was delicious. They also ordered us a taxi so that we could make our early flight without stress. The only complaint I had was that the internet didn't work. Otherwise it was a great stay.
Stayed 2 nights in Jun 2019
Response from Donara on Jun 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Staff were very helpful. Within 3 minutes walk to restaurants, cafes, bars. 7 minutes walk to Acropolis.
Stayed 1 night in Jun 2019
Response from Dona on Jun 28, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Theodora, USA

Traveled with partner
Liked: Cleanliness, staff & service
Proximity to Acropolis Museum! Easy Access to transportation
Stayed 3 nights in Jun 2019
Response from Donara on Jun 22, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 10 nights in May 2019
Response from Donara on Jun 22, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff!
Hotel is in great location. Staff, Vasilli (Bill), Phillipos (Phil) and Donna were most helpful. If you come bring Bill some Sunmaid raisins, he loved them! If you have mobility issues this is not the place, too many stairs until you reach an elevator. Overall very pleased
Stayed 4 nights in Jun 2019
Response from Donara on Jun 13, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Donara on Jun 4, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2019
Response from Donara on May 30, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. So friendly and helpful. You could not wish for more. They could not do enough to make our visit so good. Highly recommended.
Stayed 3 nights in May 2019
Response from Donara on May 29, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Donara on May 29, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 8 nights in May 2019
Response from Donara on May 23, 2019
Thanks for staying with us. We appreciate your feedback!