Ratings based on 502 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel

Posted Jul 1, 2017
Pros: Free breakfast buffet
Room was nice. Rooftop restaurant has great views, but was pricey & food wasn't great. Provide shuttle service to & from downtown Athens, but apparently it stops earlier on Sundays which wasn't posted on the shuttle hours sign. So after waiting for it & it did not come we had to take the metro part of the way & walk the rest.
Comment from Hotel Management
Jul 3, 2017 by Martha, Hotel Management
Dear Theresa, Thank you for having chosen the Athenaeum InterContinental for your recent visit to Athens and for taking the time to share your feedback. It is truly a pleasure to learn that you enjoyed our accommodations as well as the breathtaking view of the Acropolis from our Premiere rooftop bar and restaurant. We are sorry, however, that you were disappointed with your dining experience. With regards to our shuttle bus, may we take this opportunity to clarify that it operates on Sundays from 10:00am until 7:30pm, as is indicated on our shuttle bus timetable. We thank you again for your review and look forward to welcoming you back in the near future. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Close to Acropolis

Posted Jun 28, 2017
The hotel was excellent with great facilities. The Club Lounge was excellent. Hotel was close to the Acropolis and the city center. I would recommend this hotel, but try to get a club level room, preferably with a view of the Acropolis.
Comment from Hotel Management
Jun 29, 2017 by Martha, Hotel Management
Dear Ram, Thank you for staying with us at the Athenaeum InterContinental Athens and for writing a review about your experience. It is truly a pleasure to learn that you enjoyed the convenience of our location was well as our Club InterContinental facilities. We truly appreciate your recommendation and look forward to welcoming you back in the near future. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel with sight seeing buses stop & shuttles

Posted Jun 4, 2017
Very nice stay ! On a rainy day they supplied umbrellas besides frequent shuttle services. Big hotel ! Shuttle services to Acropolis and the gardens. Enjoyed thoroughly ! Nice recommendation for nearby 3 island tours !
Comment from Hotel Management
Jun 5, 2017 by Martha, Hotel Management
Dear Siva, Thank you for selecting the Athenaeum InterContinental for your visit to Athens and for taking the time to write a review. Our guests’ satisfaction is what we strive for and we are delighted to learn that your stay with us met with your expectations. In particular, that you enjoyed the convenience of our complimentary daily shuttle bus service to Syntagma square. We thank you again for your positive feedback and look forward to welcoming you back on your next trip to our city. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from adawy

Nice place

Posted May 15, 2017
Very nice hotel Staff is very cooperative and supportive
Comment from Hotel Management
May 16, 2017 by Martha, Hotel Management
Dear Guest, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. Our guests’ satisfaction is our primary concern and we are delighted to learn that your stay with us was an enjoyable one, enhanced by the high level of service from our staff. We thank you again for your kind comments and look forward to welcoming you back to our hotel on a future visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Good property and centrally located Concierge are very knowledgeable and helpful
Comment from Hotel Management
May 15, 2017 by Martha, Hotel Management
Dear Guest, Thank you for staying at the Athenaeum InterContinental Athens and for sharing your kind comments. Guest satisfaction is what we strive for and we are delighted to learn that your stay with us was an enjoyable one, enhanced by the level of service you received from our Concierge team. We thank you again for your review and look forward to welcoming you back on a future visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, Ca

City Center

Posted May 8, 2017
Pros: The condition of the hotel and professionalism of the staff.
Cons: all is well.
Location: Location is centralized. Near everything by car. Nothing around within the walking distanceThere are no stores around it so make sure you buy what you
From the moment we arrived until the moment we left were we impressed by the service and the condition of the hotel. The hotel is clean, up to date and very comfortable. There are no stores around it so make sure you buy what you need from candy to water, etc before you get to the hotel.
Comment from Hotel Management
May 9, 2017 by Martha, Hotel Management
Dear Joseph, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. Our guests’ satisfaction is what we strive for and we are delighted to learn that your stay with us was a comfortable one. In particular, that you enjoyed our staff service as well as hotel ambiance. We thank you for your kind comments and look forward to welcoming you back on a future visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding , confortable quality

Posted May 7, 2017
A very nice , spacious , well situated hotel . Used the Club floor which has great rooms and a fine service . Good was excelent and staff friendly and efficient
Comment from Hotel Management
May 8, 2017 by Martha, Hotel Management
Dear Michael, Thank you for having chosen the Athenaeum InterContinental for your recent visit to Athens and for writing a review about your experience. It pleases us greatly to learn that you enjoyed the convenience of our location as well as our staff service. We thank you again for your kind comments and look forward to welcoming you back in the near future. Yours sincerely, Martha Pallis Guest Relations Manager
2 out of 5
by A verified traveler

The hotel is beautiful but the room is horrid

Posted May 6, 2017
The main section of the hotel is beautiful. Nice Lobby, pool and lounge (crazy over priced food and drink though). The room was really dated. I'm talking avocado green couch dated. The bed was horrible. It literally had huge lumps. Neither of us could sleep and my husband sleeps anywhere. Pretty sure the mattress was from the 80's. It's a shame because I picked this hotel because I have had such amazing experiences at their other Intercontinental locations.
Comment from Hotel Management
May 8, 2017 by Martha, Hotel Management
Dear Guest, Thank you for staying with us at the Athenaeum InterContinental Athens and for taking the time to share your valuable feedback. Our guests’ satisfaction is what we strive for and we are sorry to learn of the disappointment you experienced with regard to your room. May we take this opportunity to inform you that while the majority of our rooms have been renovated, we are currently in the process of renovating our remaining rooms. In reference to the mattress, may we advise you that our mattresses fully comply with IHG specifications. We thank you again for your constructive comments and hope to welcome you back to the Athenaeum InterContinental on a future visit to Athens. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Excellent hotel polite staff

Posted Apr 30, 2017
Highly recommend will stay there again . Staff very polite .
Comment from Hotel Management
May 2, 2017 by Martha, Hotel Management
Dear Debbie, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. It is a pleasure to read that your experience with us was a memorable one and we truly appreciate your recommendation. We look forward to welcoming you back to Athens and the Athenaeum InterContinental Athens. Yours sincerely, Martha Pallis Guest Relations Manager
5 out of 5
by A verified traveler

Fantastic stay

Posted Apr 22, 2017 on Hotels
Great service best personnel , great hotel Only missing an organised kids club
Comment from Hotel Management
Apr 24, 2017 by Martha, Hotel Management
Dear Guest, Thank you for having chosen the Athenaeum InterContinental for your visit to Athens and for taking the time to share your comments. Guest satisfaction is what we strive for and we are delighted to learn that your stay with us was ‘fantastic’. We thank you again for your valuable feedback and look forward to welcoming you back in the nearest future. Yours sincerely, Martha Pallis Guest Relations Manager