Ratings based on 63 Verified Reviews

4.1 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel

Posted Feb 5, 2017
Pros: clean and staff was friendly and accommodating
Cons: some repairs could be done in bathroom
Location: ?
Nice hotel, clean and easy access to highway------------------------------------------------
Comment from Hotel Management
Feb 10, 2017 by Manager, Hotel Management
Thank you for the 5* rating you posted for our hotel. We will do our best to make your next visit another great experience. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nicely furnished hotel and clean rooms.

Posted Jan 29, 2017
Cons: Slight oil odor in elevators
Location: Lots of restaurants close by, along with Tanger Outlets.
We were very pleased with this hotel. The photos represent well how nicely furnished the rooms are. We found the bed slightly firm, however slept 9 hours! We will return another day! Hot breakfast with bacon, biscuits, eggs, etc. An extra was finding two bottled waters waiting in the room for us! Nice extra touch on that!
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thank you for taking the time to write this review and share your experience. It is rewarding to hear that you were pleased with your stay with us. We will do our best to make your next visit a better experience. Kind regards.
4 out of 5
by A verified traveler from US

Close to interstate and favorite restaurants

Posted Nov 30, 2016
Coffee and breakfast were not ready when we checked out at 6:15 am paper cup left by previous guests behind bedside table Bed was comfortable
Comment from Hotel Management
Dec 26, 2016 by Guest Relations Manager, Hotel Management
Dear Theresa, Thanks so much for the positive rating you posted for our hotel. I apologize however for the delays in breakfast service. We appreciate your insightful review, this will be used as reference as we continue to strive to serve our guests better. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Enjoyed stay, room was clean and updated.

Posted Nov 12, 2016
Pros: Everything was up dated and very nice. Bed slept great
Cons: The staff made a copy of my credit card for their file just because I booked the room through Expedia.
Comment from Hotel Management
Dec 26, 2016 by Guest Relations Manager, Hotel Management
Dear Lisa, Your positive review on the quality of our accommodation means a lot to us. However, I am very sorry to hear that you were uncomfortable knowing that our staff made a copy of your credit card, I assure you however that we do not disclose our guests’ information nor use bank details other what is necessary. Nonetheless, your feedback will be forwarded to our management team for evaluation. Thank you for letting us know of your concern.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent at a geat rate!

Posted Oct 7, 2016
Definitely stay here again. Good rate. Clean. Good location.
Comment from Hotel Management
Dec 26, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for your kind comments and review following your visit here in our hotel. It is heartwarming to hear that you were comfortable and pleased with your experience here in our hotel. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Excellent motel

Posted Oct 5, 2016
Efficient and courteous staff, clean and comfortable, well insulated from freeway noise, easy access from I-85 - everything we've come to expect from Best Western.
Comment from Hotel Management
Dec 26, 2016 by Guest Relations Manager, Hotel Management
Dear ecb3, Thanks so much for your time in completing our survey and for giving us such lovely remarks following your stay. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

This hotel was a bargain!

Posted Sep 19, 2016
Pros: The bed, refrigerator, decor, quality
Cons: The slamming of the doors was a little disturbing. People check in at all hours and the doors just have to be slammed to close.
We were pleasantly surprised at how nice this hotel was. We ended up staying right across the street from a hotel we had stayed at a week previous on our way to Florida was awful. And this lovely place only cost us $12.00 more than the creepy place. The bed was very comfortable, the refrigerator was a nice amenity too. Put it in my phone for the next journey south!
Comment from Hotel Management
Dec 28, 2016 by Guest Relations Manager, Hotel Management
First of all, we want to say thank you for appreciating our bed, refrigerator and our decor. On the other hand, please accept our apologies for not being able to impress you with the unwanted sound during your stay. It is our desire to serve you better someday and thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

A midway point on my journey

Posted Aug 28, 2016
The room was clean, the staff was friendly, and I feel the price was good. Even the continental breakfast was delicious. I will certainly stop in here again!
Comment from Hotel Management
Dec 28, 2016 by Guest Relations Manager, Hotel Management
Your choice of booking with us is already a very huge reason to thank you. Your effort to provide wonderful feedback here is so much more. We can't wait to welcome you back!
3 out of 5
Recommended
for Everyone
by A verified traveler from P

Nice hotel that we could bring our pet with us.

Posted Jun 6, 2016
Was close to race track where the car show was, Everyone was very nice.
Comment from Hotel Management
Dec 28, 2016 by Guest Relations Manager, Hotel Management
Thank you for carving out a piece of your time to leave a comment of how pleasant your stay was. We are truly glad because you enjoyed staying with us. See you back someday!
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Beds - Broken Rules

Posted Mar 15, 2016
Pros: Big room and comfy beds. Friendly staff.
Cons: Breakfast bar. Less variety and higher quality.
Dogs barking most of the night on a non pet floor. Tabletops and other surfaces were filthy. Bad coffee at the breakfast bar
Comment from Hotel Management
Dec 28, 2016 by Guest Relations Manager, Hotel Management
Thank you for including in your comments the appreciation you have for the room, staff and our beds. But we sincerely apologize for taking a portion of satisfaction during your stay because of the breakfast bar. We can only hope that the opportunity to regain your affirmation will come around one day.