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Reviews of Hampton Inn Athens

2.5 out of 5
Hampton Inn Athens
986 East State Street, Athens, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 473 out of 731 reviews" "
Rating 8 - Good. 208 out of 731 reviews" "
Rating 6 - Okay. 26 out of 731 reviews" "
Rating 4 - Poor. 15 out of 731 reviews" "
Rating 2 - Terrible. 9 out of 731 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barret

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the university and shops. The refrigerator and microwave was an added bonus
Stayed 2 nights in Apr 2024

10/10 Excellent

amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, quiet and food close by.
Stayed 1 night in Apr 2024
Response from Amber Norman Front Office Manager on Apr 15, 2024
Dear Amy, Thank you for taking the time in writing a review. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Amber Norman Front Office Manager on Apr 4, 2024
Dear Kelly, Thank you for taking the time in rating our property. We are happy you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was very clean.
Stayed 1 night in Mar 2024
Response from Amber Norman Front Office Manager on Mar 31, 2024
Dear Mike, Thank you for taking the time in writing a review about our property. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

KRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The hotel was clean, our room was spotless, the shower head was high enough for tall people (and the water pressure and temperature were also great,) and there was a free breakfast buffet including a Belgian waffles. There is also a decent restaurant within walking distance, and plenty of other restaurants nearby. It's a nine minute drive from Ohio University. We will definitely stay there again.
Stayed 1 night in Mar 2024
Response from Amber Norman Front Office Manager on Mar 31, 2024
Dear Kris, Thank you for taking the time in writing a review. I am delighted to see we met your expectations during your visit with us. One of my favorite breakfast items is the Belgian waffles as well. We offer regular and a flavored for the batter and my favorite is the blueberry. If you have a favorite for the flavor next time you check in with us mention it to the front desk and we would be happy to let the breakfast attendant know so she can have it made for you.

8/10 Good

Kyle

Stayed 1 night in Mar 2024
Response from Amber Norman Front Office Manager on Mar 31, 2024
Dear Kyle, Thank you for taking the time in rating our property. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the staff was friendly. We liked the location of the hotel.
Stayed 1 night in Mar 2024
Response from Amber Norman Front Office Manager on Mar 25, 2024
Dear Julie, Thank you for taking the time in writing a review about our property. We are happy you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Christine

Stayed 2 nights in Mar 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Desk staff would not allow my daughter to check in for the two of us. Reservation was in my name, but I am a bit disabled so daughter was trying to be helpful to me. Staff was curt and unhelpful.
Stayed 1 night in Mar 2024
Response from Front Office Manager Amber Norman on Mar 19, 2024
Dear Linda, I'm happy we were able to meet your expectations during your visit. I saw that you mentioned your daughter wasn't able to check in for you. Our policy states that if the person trying to check in is not on the reservation, we cannot check them in without contacting the guest on the reservation or having them come into check in. We are sorry if this inconvenienced you in any way. We can add guests name if you contact the hotel, and we can verify a few things on your reservation. Hopefully this helps you with any future travels.

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the flavored water. the staff at reception was very friendly and promptly satisfied my requests. I felt very welcomed.
Stayed 1 night in Mar 2024
Response from Front Office Manager Amber Norman on Mar 9, 2024
Dear Anna, Thank you taking the time in writing a review. We are happy you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Tammy

Traveled with family
Liked: Staff & service
The beds and pillows were uncomfortable and the sheets sounded like Dr office bed paper. There was a high pitched ringing noise all night and morning like a hot water boiler heating up. Didn’t even try the breakfast so can’t comment. The options in this are are slim pickings but I won’t pick this one again.
Stayed 1 night in Feb 2024
Response from Amber Norman Front Office Manager on Feb 21, 2024
Dear Tammy. Thank you for taking the time in writing a review. I was disappointed to see that we were unable to meet your expectations during your recent visit. The comments and suggestions you provided will help us to improve our product and service. As the guest, you see things from a perspective that we do not. Thank you for sharing your experience with me.

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amber Norman Front Office Manager on Feb 21, 2024
Dear Justin, Thank you for taking the time in writing a review about our property. We are happy you gave our property a 4 out of 5 rating and that we were able to meet your expectations. We hope to see you again soon.

8/10 Good

Alan

Traveled with partner
Liked: Amenities
Nice bedding
Stayed 1 night in Jan 2024
Response from Front Office Manager Amber Norman on Jan 28, 2024
Dear Alan, Thank you for taking the time in writing a review about our property. We know your time is valuable and we appreciate you taking a moment to provide your feedback. We are happy we were able to meet your expectations during your visit. We hope to see you again soon.

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Jan 4, 2024
Dear Cindy, Thank you in taking the time to rate our property. We are happy you enjoyed your stay with us. We look forward to seeing you again next time you are back in Athens.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Dec 21, 2023
Dear Mark,Thank you for taking the time in rating our property. We are delighted you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying at the hotel and we enjoyed it there. We would definitely stay there again! They are very friendly, the breakfast was good, and most of all the rooms were nice! Highly recommend
Stayed 2 nights in Dec 2023
Response from Front Office Manager Amber Norman on Dec 15, 2023
Dear Kendra,Thank you for taking the time in writing a review about our property. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

JUDY, MEDINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendliness of everyone and beautiful bathtub
Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Dec 13, 2023
Dear Judy,Thank you for taking the time in rating our property. We are delighted you enjoyed your stay with us. Thank you for choosing us Hampton for your lodging needs, we hope to see you again soon.

10/10 Excellent

candice

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, when checking in had a foodies treat bag for Corwyn.
Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Dec 13, 2023
Dear Candice,Thank you for taking the time in writing a review about our property. I'm happy we were able to meet yours and Corwyn's expectations. We hope to see you again soon.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Dec 13, 2023
Dear Jeffrey,Thank you for taking the time in rating our property 5 out of 5. I'm delighted we were able to meet your expectations during your recent visit with us. We hope to see you again soon.

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Amber Norman Front Office Manager on Feb 8, 2024
Dear Lara, Thank you for taking the time in rating our property 5 out of 5. We are happy you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Melissa

Stayed 1 night in Dec 2023
Response from Front Office Manager Amber Norman on Dec 8, 2023
Dear Melissa,Thank you for taking the time to rate our property. We are sorry to hear that you didn't enjoy your stay with us.

10/10 Excellent

tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Office Manager Amber Norman on Nov 25, 2023
Dear Tracey,Thank you for taking the time in rating our property. I know your time is valuable and we appreciate the feedback. We hope to see you again soon.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office Manager Amber Norman on Nov 4, 2023
Dear Thomas Thank you for taking the time to review our property. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager Amber Norman on Nov 4, 2023
Dear Chris Thank you for taking the time in rating our property. We a happy you enjoyed your stay with us. Next time you are in Athens we hope to see you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Office Manager Amber Norman on Oct 20, 2023
Dear Robert,Thank you for taking the time to rate our property. We are happy we were able to meet your expectations. We hope to see you again soon next time you are in the Athens area.

10/10 Excellent

Walter

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Oct 14, 2023
Dear Walter,Thank you for taking the time to rate our property. We are happy you enjoyed your stay with us. We hope to see you again whenever you are back in the Athens area.

8/10 Good

rob

Traveled with family
Liked: Cleanliness, staff & service
Issues with bath being a bit un sightly and it seems that the bath towels arent bright white so appear kind of tingy
Stayed 2 nights in Oct 2023
Response from Front Office Manager Amber Norman on Oct 9, 2023
Dear Rob,Thank you for taking the time to write a review. We are sorry we were unable to meet your expectations. Your complimentary feedback has been shared with the staff to avoid this in the future. We hope to see you again soon.

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely polite and welcoming.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Oct 1, 2023
Dear Kellie,Thank you for taking the time to write a review about our property. We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Jonathan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Office Manager Amber Norman on Sep 25, 2023
Dear Jonathan, Thank you for taking the time in writing a review about our hotel. We are delighted we were able to meet your expectations during your visit with us. We hope to see you again soon.

10/10 Excellent

PHILLIP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 3 nights in Sep 2023
Response from Front Office Manager Amber Norman on Sep 25, 2023
Dear Phillip, Thank you for taking the time in writing a review about our property. We are happy we were able to meet your expectations during your stay with us. We hope to see you again soon.

10/10 Excellent

Yuliya, Beachwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Good breakfast.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Yuliya,Thank you taking the time in rating our property. We are happy you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Mary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked the breakfast. I personally only ate the oatmeal and fruit. BUT the oatmeal was cooked not a package. Connie at the breakfast area was the best I've ever encountered. Everything was fresh, clean and she was exceptionally welcoming and helpful.
Stayed 2 nights in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Mary,Thank you for taking the time to write a review about our property. We are happy that you enjoyed your stay and our breakfast. Connie is one in a million and she always makes guests feel at home. Thank you for your feedback. We hope to see you again.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Jennifer, Thank you for taking the time in rating our property. We are happy you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Sep 18, 2023
Dear Kathy,Thank you for taking the time to rate our property. We are glad you enjoyed your stay with us. Next time you are in Athens we hope to see you again.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, room comfort
Bath tubs dated..overall good all the way around. Lot of good food choices a short walk away.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Nov 4, 2023
Dear Robert, Thank you for taking the time in writing a review about our property. We are happy you enjoyed your stay with us. Your feedback with be shared with management and the rest of the staff. We hope to see you again soon.

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Staff in the afternoon checking us in were great. She gave us a great recommendation to order pizza (Avalanche Pizza, OMG, so good!). Room was clean and cozy, though mattresses were too firm for our liking. Hot breakfast in the morning was good. We utilized the pool and that only complaint we have are the vents in the pool room are DISGUSTING. They are rusted and appear to have mold on them and mold looks as if it were blown against the wall near the vents. Besides the vents/potential mold needing addressed, we were happy with our stay. If we come back to Athens, we will stay there again.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Michael, Thank you for taking the time in writing a review. I'm glad you enjoyed your stay with us. My local favorite pizza is Avalanche as well and I'm happy the front desk member was able to assist you in finding a great local place to eat. I would like to thank you for sharing with us about the pool issues you noticed, and I have addressed the issue with the maintenance staff. We hope to see you again soon next time you're in Athens.

10/10 Excellent

Shelly

Liked: Amenities
Friendly staff, ease of check in & nice clean room.
Stayed 1 night in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Shelly,Thank you for taking the time to write a review about our property. I am delighted we were able to meet your expectations during your visit. We hope to see you again soon.

8/10 Good

rob

Lavatory was abit dirty and lack of towels
Stayed 2 nights in Sep 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Rob,Thank you for taking the time to write a review about our hotel. Thank you for sharing your experience with me, I have shared your experience with the rest of the staff to avoid this in the future. We hope to see you again soon.

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.. friendly staff.. very clean, comfortable and good location! Lots of dining options close by..
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Diana, Thank you for taking the time to write a review about our property. I am delighted we were able to meet your expectations. We hope you got to try a few of the local favorites while you were in town. Thank you for your stay and we hope to see you again soon.

10/10 Excellent

Gene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already shared my review above!
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Gene, Thank you for taking the time to write a review about our property. We are glad you enjoyed your stay with us. Thank you for your stay and we hope to see you again soon.

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were not very comfortable. Bed was ok. Super quiet which was great. Breakfast was wonderful.
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 28, 2023
Dear Tina,Thank you for taking the time to write a review about out property. We are happy you enjoyed your stay. I have shared your experience about the pillows with our housekeeping executive. Thank you for sharing your experience with me. We hope to see you again soon.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Tracy, Thank you for taking the time in rating our property. We are happy you enjoyed your stay with us. Your complimentary feedback will be shared with the rest of the staff. We hope to see you again soon.

10/10 Excellent

kristal webster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 27, 2023
Dear Kristal,Thank you for taking the time to write a review about our property. We are delighted you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

LESA, Fairborn

Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Sep 24, 2023
Dear Lesa, Thank you for taking the time in rating our property. We are happy you enjoyed your stay with us. Your feedback has been shared with the rest of the staff. We hope to see you again soon.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady on front desk was very helpful. Room clean although the floor smelt of tobacco which was weird. (Not smoke, actual tobacco). Pool and hot tub was lovely. Beds comfy. I would definitely stay again.
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 27, 2023
Dear Susan,Thank you for taking the time to write a review. We are happy you enjoyed your stay with us. I have shared your experience with the staff on the tobacco smell. I'm sorry if the smell caused you any inconvenience during your stay. We are a nonsmoking facility that doesn't stop other guests from bringing in other tobacco products.

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large, clean and comfortable. It's well located and there's plenty of free parking. The breakfast was good for a hotel breakfast and the staff was very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Front Office Manager Amber Norman on Aug 23, 2023
Dear Jamie,Thank you for taking the time to write a review about our property. We are happy you enjoyed your stay with us, and we were able to meet your expectations. We hope to see you again soon.

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort
Front desk person was very nice, bed was comfortable. Room had a smell that was being covered up by a Cologne type smell.
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 23, 2023
Dear Sean, Thank you for sharing your experience with me. I'm sorry we were unable to meet your expectations during your visit with us. I have shared your experience with the rest of the staff to avoid this in the future. Thank you for your stay and we hope to see you again soon.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always!!
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 23, 2023
Dear Andrea,I wanted to send a quick thank you for taking the time to write a review about our property. We are happy we were able to meet your expectations and that you chose our hotel. Thank you for your stay and we hope to see you again soon.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 23, 2023
Dear Lisa, Thank you for taking the time to rate us. We are happy you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A+ Stay at Athens OHHI
It has been one of the best hotel stays I have had in awhile. The staff was friendly and even helped with recommending dinner and activity options nearby. Room was clean, everything worked and bed was comfortable. The stay was worth the cost which really was not bad either.
Stayed 1 night in Aug 2023
Response from Front Office Manager Amber Norman on Aug 16, 2023
Dear Melanie,Thank you for taking the time to write a review about our property. We are delighted you enjoyed your stay with us. We hope to see you again soon.