Ratings based on 691 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from savannah

Close in, acceptable

Posted Feb 2, 2017
Pros: location
Cons: elevator needs replacing- old slow and noisy.
Location: Very close to downtown- an easy 10 minute walk.
I have been using this hotel since 1992. It has been prettyy well kept up but has some signs of wear in places like hallways, the elevator, and the parking area. Everyone was nice, the breakfast was adequate, and the room was comfortable, even though I was right next to the very noisy old elevator.
Comment from Hotel Management
Feb 19, 2017 by Jessica S. Social Media Representative, Hotel Management
Thank you for your review! We're happy to hear that you enjoyed your stay with us! We apologize about our elevators and the inconvenience that they may have caused during your stay. I will pass along your comments to our engineering department so we can look into improving them. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, AL

Posted Jan 27, 2017
Stayed at the holiday Inn express for a concert night at the Georgia Theatre. The location is close to downtown, so you can easily walk to get to where you need. Front desk staff was extremely friendly. If I go back to Athens I am likely to stay here :)
Comment from Hotel Management
Feb 20, 2017 by Jessica S. Social Media Representative, Hotel Management
Thank you for your review! We're happy to hear that you found our hotel to be convenient to the downtown area and the Georgia Theatre! We're also glad that you found our staff to be friendly and helpful. We'll see you the next time you're in town!
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston

Close to a lot of things downtown

Posted Nov 28, 2016
Pros: Close to everything
We were there to visit the UGA campus. Got to see a lot of things in close proximity and the hotel was nice. Very good breakfast.
2 out of 5
by A verified traveler

Convenient to UGA and downtown Athens

Posted Nov 16, 2016 on Hotels
The room was very dated and the bath was very small. The carpet looked very old and very dirty. The mattress was worn out. The lobby area was nice enough and the breakfast was nice.
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Thank you for your review! - Jessica S. Social Media Representative
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Close to the University of Georgia campus and a very nice hotel.
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
We're glad that you enjoyed the location of our hotel! We hope to see you again in the future! - Jessica S. Social Media Representative
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma city

Nice stay

Posted Oct 15, 2016
Cons: There were several places in the hall ways that needed updating and repair.
The hotel room was very clean, but small. It is close to all the fun downtown. The step up of the hotel is a little strange (lobby is on the second floor) and the parking can be a tad finicky. The staff was very friendly and accommodating.
Comment from Hotel Management
Nov 11, 2016 by Jessica S., Hotel Management
Thank you for giving us feedback! We're currently in the process of making renovations to our hotel, and we apologize for any inconvenience that our parking lot may have caused you. We're glad that you enjoyed your stay and found our staff to be friendly and helpful! We hope to see you again the next time you stay in Athens!
1 out of 5
by A verified traveler

very nonprofessional

Posted Oct 10, 2016 on Hotels
they gave our room away with giving us notice. Arrived and they were basically "Oh Well nothing we can do" Call this number.
1 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
I have the bad experience with booking this hotel. The relocated me whiteout telling.me. I pay for two bed I got one sucks. Really bad
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
We apologize for the inconvenience that this caused. We hope that you chose to stay with us again in the future and give us a chance to improve the quality of your stay.
3 out of 5
by A verified traveler

Hurricane Stay

Posted Oct 7, 2016
Pros: Bed
Cons: Old
Location: A lot to do
Just okay price was right good price for the money
Comment from Hotel Management
Nov 11, 2016 by Jessica S., Hotel Management
Thank you for providing us with feedback. We are happy that you enjoyed the location of our hotel and found the beds to be comfortable. We are currently in the process of making renovations in order to improve our hotel, and we hope that you will choose to stay with us again in the future.