Worn carpet, upholstery, furnishings
Posted Dec 5, 2016
Staff - front desk and housekeeping - was friendly, but building was in poor repair. The telephone didn't work in my room, and it was at least 4 hours before maintenance brought a working phone, and even though the replacement phone worked, several buttons were broken, and it appeared to have seen better days. Worn carpet, stained upholstery. One of the lamps in the room worked only with encouragement; the switch and other hardware were bent. The sheets and towels appeared clean and in good repair, but the overall impression was not one of cleanliness because of the stains and wear. Strong odor of cigarette smoke in the hallway; my nonsmoking room was very close to rooms where smoking was allowed. Wi-Fi was adequate much of the time but slowed to a crawl in the evenings, presumably with the heaviest use. The breakfast offerings looked pretty good, and there was plenty of good coffee, so that was good.