Ratings based on 447 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from hermosillo mexico

hotel in the center of athens

Posted Apr 26, 2017
Pros: primarily its location which is in the center of athens
Location: easy to reach all the restaurants in the center of town and with walking distance to the acropolis
its location is great- right in the center of town-- the room spacious clean with staff very nice and attentive
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Great Hotel. Great location

Posted Apr 5, 2017
We loved it. The staff was amazing. The location was 5 to 10 mins to everywhere we wanted to go. The rooms were very clean and comfortable. We took the studio with the balcony and asked for a rollaway bed for our daughter. What we got was a real bed on wheels. Extremely comfortable. Room service was excellent. I will repeat again..... the staff was amazing. Best service ever. If I go to Athens again, I will deffinetly stay there again. I would recommend this hotel to everyone. Everything we hoped for and more. And the staff. Yes. I am repeating myself. They were so nice and helpful, I felt I owned the hotel. Breakfast was included in our package and it had everything we needed.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 20, 2017
very nice hotel, not so big, very close to syntagma square. the staff and the service were great. there is restaurant/bar on the 7th floor and gym in -1 floor. breakfast was good but can improve.
Comment from Hotel Management
Mar 28, 2017 by Irini Antoniou, Hotel Management
Dear Guest Thank you very much for sharing your experience at New Hotel. We are really happy you enjoyed the level of service and facilities of the hotel and look forward to seeing you again soon. Kind regards Irini Antoniou Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
The room was clean and the location was convenient to the major sites of the city.
Comment from Hotel Management
Mar 28, 2017 by Irini Antoniou, Hotel Management
Dear Guest We are very happy that you enjoyed the convenient location and your stay in total and look forward to welcoming you back in the near future. Kind regards Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

A design hotel at the heart of Athens

Posted Mar 19, 2017
It is like its name , it was a very new experience for us in Athens . Such a great staff, good location , good food and beautiful interior ... Our next hotel will be again New hotel for sure ..
Comment from Hotel Management
Mar 28, 2017 by Irini Antoniou, Hotel Management
Dear Mali, We are delighted our services and facilities lined up with your expectations and look forward to accommodate you again on your next visit to Athens. Kind regards Irini Antoniou Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good location

Posted Oct 28, 2016
Pros: Nice hotel staff (specially Panos) great breakfast buffet and very comfortable bed.
Cons: Room size bit smaller for superior room plus, shower drain very slow
Location: Accessibly to restaurants nearby, and metro is walking distance.
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Guest Thank you so much for taking the time to share this review of your recent stay with us. We are happy to hear you enjoyed your bed and rich breakfast buffet, and that the Ladies & Gentlemen of the hotel provided the upscale service we aim for - Panos will be very pleased to know how much you appreciated his helpful and attentive service during your stay. We are sorry to read about your shower drain - our maintenance team is already informed and all rooms will be checked. Thank you again, and we hope to have the opportunity to welcome you back again soon! Kind regards Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Lovely!

Posted Oct 16, 2016
Wonderful experience. Staff was amazing and so attentive. Breakfast in the morning was delicious and plentiful! Will definitely come back!
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Elizabeth We appreciate your kind comments and taking the time to write such an appreciative review! We will be happy to accommodate you again in New Hotel! Kind regards Irini Antoniou Guest Relations
5 out of 5
by A verified traveler

Very nice hotel and convenient location

Posted Oct 12, 2016 on Hotels
Great stay at the New Hotel. Very convenient location to restaurants, shopping, and Acropolis. Olga provided very good recommendations and was very helpful during our stay.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Guest Thank you so much for taking the time to share this wonderful review of your recent stay with us. We are thrilled to hear you had such a memorable experience! Olga will be very pleased to know how much you appreciated his helpful and attentive service during your stay. Thank you again, and we hope to have the opportunity to welcome you back again soon! Kind regards Irini Antoniou Guest Relations
4 out of 5
Recommended
for Couples
by A verified traveler from US

Nice stay in Athens

Posted Oct 11, 2016
Pros: Beds were soft, location was good, staff were helpful. We had breakfast the last day and service was great, food was good. Excellent turn down service
Cons: Can't really fault too much.
Location: Located within walking distance of Syntagma Square and many other sights. Close to several good restaurants.
The hotel is convienently located. Staff were pleasant and responsive. The hotel has a cute, odd, kitschy decor which for us, made it fun.
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Cynthia Thank you so much for your kind words of appreciation. We are really proud that the services and facilities offered while with us was up to your standards and hope to see you again soon. Kind regards, Irini Antoniou Guest Relations
5 out of 5
by A verified traveler

Incredible in service and appearance!

Posted Oct 9, 2016 on Hotels
Great staff!
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for sharing your experience. We are delighted you enjoyed the level of service you were offered and look forward to seeing you again soon. Kind regards Irini Antoniou Guest Relations