Ratings based on 165 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good location

Posted Oct 28, 2016
Pros: Nice hotel staff (specially Panos) great breakfast buffet and very comfortable bed.
Cons: Room size bit smaller for superior room plus, shower drain very slow
Location: Accessibly to restaurants nearby, and metro is walking distance.
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Guest Thank you so much for taking the time to share this review of your recent stay with us. We are happy to hear you enjoyed your bed and rich breakfast buffet, and that the Ladies & Gentlemen of the hotel provided the upscale service we aim for - Panos will be very pleased to know how much you appreciated his helpful and attentive service during your stay. We are sorry to read about your shower drain - our maintenance team is already informed and all rooms will be checked. Thank you again, and we hope to have the opportunity to welcome you back again soon! Kind regards Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Lovely!

Posted Oct 16, 2016
Wonderful experience. Staff was amazing and so attentive. Breakfast in the morning was delicious and plentiful! Will definitely come back!
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Elizabeth We appreciate your kind comments and taking the time to write such an appreciative review! We will be happy to accommodate you again in New Hotel! Kind regards Irini Antoniou Guest Relations
4 out of 5
Recommended
for Couples
by A verified traveler from US

Nice stay in Athens

Posted Oct 11, 2016
Pros: Beds were soft, location was good, staff were helpful. We had breakfast the last day and service was great, food was good. Excellent turn down service
Cons: Can't really fault too much.
Location: Located within walking distance of Syntagma Square and many other sights. Close to several good restaurants.
The hotel is convienently located. Staff were pleasant and responsive. The hotel has a cute, odd, kitschy decor which for us, made it fun.
Comment from Hotel Management
Nov 10, 2016 by Irini Antoniou, Hotel Management
Dear Cynthia Thank you so much for your kind words of appreciation. We are really proud that the services and facilities offered while with us was up to your standards and hope to see you again soon. Kind regards, Irini Antoniou Guest Relations
3 out of 5
by A verified traveler from Ontario, Canada

Nice Hotel

Posted Oct 3, 2016
Pros: The location and friendly staff.
Cons: Insulation for the exterior noise.
Location: Lots of attractions nearby, from the Plaka to Syntagma Square, the Acropolis and its museum, to other museums and parks.
The Nice Hotel is in a good location, on the edge of the Plaka and convenient to the Acropolis. The staff are friendly and helpful. The decor is minimalist and funky. The main downside to our room was the noise from the busy road outside; motorcycles roared by all night. Immediately across the road is a church whose bells pealed loudly every hour and half hour--except during the night.
Comment from Hotel Management
Nov 12, 2016 by Irini Antoniou, Hotel Management
Dear Jane Thank you very much for sharing your experience at NEW Hotel. It is a pleasure to read that you enjoyed both the location and the service of our friedly and Professional staff. Kindly note that all our rooms feature double glazed Windows to keep street noise at a minimum level, considering the central location of the hotel. Additionally there are rooms facing the back, quieter street, of the building. Please make sure to request one on your next visit to NEW Hotel, which we hope it will be soon. Kind regards, Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia pa

Perfect place to visit Athens

Posted Sep 26, 2016
Near the important sites and many coffee shops , restaurants and shopping . Staff were helpful and enthusiastic. Breakfast was 1st rate.
Comment from Hotel Management
Nov 9, 2016 by Irini Antoniou, Hotel Management
Dear Fred What a great pleasure to read that you had the opportunity to explore everything that our hotel's prime location has to offer. We are happy that you experienced the upscale level of service we aim to extend and look forward to seeing you again soon. Kind regards Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

This is an excellent well run hotel.

Posted Sep 23, 2016
The room is elegant. The business center worked perfectly. And I have to say the breakfasts are very nice. The only problem I had on this trip was that the bed was too soft and it bothered my back. But really, this is a good place.
Comment from Hotel Management
Nov 9, 2016 by Irini Antoniou, Hotel Management
Dear Guest Thank you so much for your kind review. We are very happy you enjoyed your breakfast-with the home made bakery & Viennoiserie and the great variety of choices-and that you found our Business Center up to your standards. Looking forward to accommodating you again soon. Kind regards, Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Greece Bacation

Posted Sep 19, 2016
Beautiful hotel in a safe and clean neighborhood in Athens, Greeve. Walking distance to resysrsunts, Shipping, atractivo a and Public Transportation. We were upgraded, suprising lay, to the penthouse and Wow!!!!! Incredible views from the rooftop! A definite must see!!!!!
Comment from Hotel Management
Nov 9, 2016 by Irini Antoniou, Hotel Management
Dear Guest We are very happy you enjoyed your stay at New Hotel as well as the upgrade we were delighted to offer you! It is a great pleasure to see that you even uploaded pictures of the magnificent view from the Penthouse - thank you!! We were delighted to have you as a guest and look forward to seeing you again on your next trip to Athens. Kind regards Irini Antoniou Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great Boutique Hotel in the heart of Athens

Posted Sep 1, 2016
It is a great place within walking distance of the Sintagma square, Plaka and it is about 10 minutes walk to the Acropolis. It is a trendy hotel with nice staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Aug 8, 2016
The staff were extra helpful , with good recommendations to visit or eat at
Comment from Hotel Management
by Irini Antoniou, Hotel Management
Dear Guest, Thank you very much for your Review. We are delighted that the lever of service you received was to your complete satisfaction and we will be delighted to extend our hospitality to you in the Near future. Kind regards, Irini Antoniou Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from SFO

Great location to sights

Posted Jul 27, 2016
Walking distance to most sights. Rooms a bit small. Breakfast very basic.
Comment from Hotel Management
by Irini Antoniou, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed the location of NEW Hotel and hope to welcome you back to our hotel very soon! Sincerely, Irini Antoniou Guest Relations