Residential area, not very convenient
Posted Jun 21, 2014
It has been a rather disappointing experience with this apartment since the descriptions do not match what were actually available or provided by the owner manager.
None of the items listed below exist or were provided as described:
•Climate control was not working in master bedroom
The description of spa, massages, and facial treatments make the facility sounds like it is a service type apartment but in reality it is a not very well managed privately owned apartment. The owner manager can arrange these services at a price and not very close by.
On the day of my family's arrival there was no one to greet us nor explain how everything works in the apartment. The driver that provided the shuttle service (with charge) simply gave us the keys to the apartment and left. He could not answer any questions nor provide any assistance on how to get around or indicate our locations relative to all the attractions.
The owner manager did offer to provide some guidance over the phone. Who is going to stay on the phone for half an hour to understand what he can offer.
If I did not ask, I would not even know how to return the keys of the apartment on my departure. Very disorganized and not much help.
This is definitely not a very good experience.