Ratings based on 913 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Ideal for short stay

Posted Oct 10, 2016
Pros: The Breakfast
Cons: Difficult to find by car! Not in a particularly nice area
Location: Acropolis museums markets all good avoid the metro unless you wish to be squashed and robbed!!
Excellent Breakfast however meals in the roof top restaurant were cold uninteresting and expensive overall very disappointing although the view was good. Bar staff not very helpful and thin on the ground.
Comment from Hotel Management
Nov 1, 2016 by Dafni Solanaki, Hotel Management
Dear Hotel Guest, We thank you for having taken the time to share your feedback further your stay at the Novotel Athens hotel. We consider your remarks since we always improve our services to offer the best of us to our clients. We look forward welcoming you again at the Novotel Athens hotel in the future.
4 out of 5
by A verified traveler

Hotel besser als das Viertel, in dem es liegt.

Posted Oct 3, 2016
Pros: Der Roof-Top-Pool mit Liegen, Bar und Restaurant ist das Highlight des Hotels, hatten aber auch tollen Blick auf Akroopols vom Zimmer aus.
Cons: Wasser im Pool fast schon zu erfrischend
Location: Düsteres Winkelwerk zu Omonia, aber gottlob so nahe wie Larissi-Metro. Rund um Omonia fängt dann das Athen-Leben an.
Waren nur dreieinhalb Tage, die Zeit verging wie im Fluge - Akropolis, Zeus-Tempel, Panathinaikos-(Olympia-)Stadion, Glyfada Beach, Mikrolimano. Alles mit Metro bzw. Tram (Bei Endstation Faliro wäre es empfehlenswert, gäbe es eine Hinweistafel, wie man zum tollen Fischrestauranthafen Mikrolimano kommt, der sehens- und genießenswert ist).
Comment from Hotel Management
Oct 11, 2016 by Dafni Solanaki, Hotel Management
Dear Hotel Guest, We would like to thank you for your preference at the Novotel Athens hotel. We were pleased to read your positive review and we're delighted to learn you enjoyed the hotel's services. We look forward welcoming you again during your next trip in Athens. Sincerely
4 out of 5
by A verified traveler from Windsor, UK

Good On The Outside

Posted Sep 10, 2016
Pros: The staff were very helpful (check-in and waiting staff)
Cons: Cleanliness. I'm not fussy or squeamish, but clean sheets and cutlery are basics that should be done right.
Location: I chose a central location to be close to the business I was visiting, and did no sightseeing.
My flight was delayed by several hours and I checked in at 4.30 am. I had rung the hotel from the airport to warn them, and they acknowledged this when I checked in. The hotel was quiet, room facilities good for the price point, wi-fi free and quick. My niggles were that there was a small stain on the under-sheet (I slept on the other side) and there was no soap, (I used the shower gel). Breakfast had a very good selection, but I had come down near the end of service and there were no clean tables, and I would say that 50% of the cutlery was not properly clean. Check out was a breeze.
Comment from Hotel Management
Sep 13, 2016 by Dafni Solanaki, Hotel Management
Dear Stephen, We thank you for having taken the time to share your feedback further your stay at the Novotel Athens hotel. We consider your remarks and we thank you for having mentioned them. We will keep a closer look in order to improve and offer entire satisfaction to our guests. We look forward welcoming you again at the Novotel Athens hotel in the future.
5 out of 5
by A verified traveler

Stadtbesichtigung

Posted Sep 4, 2016
- Ideal zentral gelegen. - Supermarkt und Metro um die Ecke - Taxi ca. 4 € bis Syntagma-Platz - Tolles und saubereres Zimmer - Wahnsinns-Frühstück - Dachterrasse mit Pool, Aussicht Akropolis - Liegen am Pool leider in Dauerbelegung - Parkgarage für Auto Sehr empfehlenswert und jederzeit wieder
Comment from Hotel Management
Sep 9, 2016 by Dafni Solanaki, Hotel Management
Dear Hotel Guest, Thank you for your feedback further to your stay at the Novotel Athenes hotel. We hope to have the pleasure to welcome you again.
4 out of 5
by A verified traveler from Athens

Good design, Sloppy maintainence for a chain hotel

Posted Sep 3, 2016
Great design good use of space and storage, fun pool Both daughter and me snagged our clothes by jagged solder on child bed. no towel rack in bathroom to dry towels for reuse teacup left by bed by cleaning team frozen pizza by poolside for $14
Comment from Hotel Management
Sep 9, 2016 by Dafni Solanaki, Hotel Management
Dear Dar, We thank you for having taken the time to share your feedback further your stay at the Novotel Athens hotel. We consider your remarks since we always improve our services to offer the best of us to our clients. We look forward welcoming you again at the Novotel Athens hotel in the future.
4 out of 5
by A verified traveler from MÉXICO, DF

HOTEL BUENO Y MODERNO EN ÁREA CÉNTRICA DE ATENAS.

Posted Aug 30, 2016
Pros: LAS INSTALACIONES. EL DISEÑO DE SUS HABITACIONES. SU UBICACIÓN. LA TERRAZA Y SU VISTA
ESTUVE POR UNOS DÍAS EN ATENAS EN NOVOTEL, Y QUEDÉ MUY SATISFECHO CON LAS INSTALACIONES, EL SERVICIO, Y EL BUFFET DE DESAYUNO. LA TERRAZA ESTÁ MUY LINDA CON GRANDES VISTAS A LA CIUDAD Y AL ACRÓPOLIS.
Comment from Hotel Management
Sep 1, 2016 by Dafni Solanaki, Hotel Management
Dear Javier, Thank you for your positive feedback! We're glad you enjoyed your stay at the Novotel Athenes hotel!
4 out of 5
by Emily

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Dear Emily, Thank you for your fedback! We look forward receiving you again at the Novotel Athenes hotel.
5 out of 5
by A verified traveler

Bel hotel pour y séjourner en famille

Posted Aug 24, 2016 on Hotels
Bel hotel parfaitement calibré pour les familles. Les chambres sont confortables. Le rooftop avec la piscine et superbe vue sur Athènes. Le seul point négatif le quartier immédiat sans intérêt. Il faut marcher 20 mins pour être dans les quartiers sympa (musées, shipping district...)
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Cher Client, Nous vous remercions pour votre commentaire positif et nous sommes heureux de savoir que vous avez passé un bon séjour et que vous avez passé un agréable moment sur terrasse de l'hôtel. Nous espérons avoir l'occasion de vous accueillir de nouveau. Bien cordialement, Evripides Tzikas, Directeur Général.
3 out of 5
by A verified traveler

Average Hotel

Posted Aug 23, 2016
The hotel's location is not that great. The staff were polite and friendly, however the room was average. The swimming pool was freezing; it opened at 9am and shut at 6:30pm,which didn't make sense if you were visiting Athens and got back after 7pm and wanted a nice swim to cool down.
Comment from Hotel Management
Aug 30, 2016 by Dafni Solanaki, Hotel Management
Dear Hotel Guest, We consider your remarks since we always improve our services to offer the best of us to our clients. We look forward welcoming you again at the Novotel Athens hotel in the future. Sincerely.
4 out of 5
by Amandine

Posted Aug 22, 2016 on Hotels
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Amandine, Thank you for your feedback further to your stay at the Novotel Athenes hotel. We hope to have the pleasure to welcome you again! Sincerely, E. Tzikas, General Manager