Ratings based on 384 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Excellent customer service. Our room was clean and the beds were extremely comfortable. We enjoyed the location because it was close to the campus
Comment from Hotel Management
Sep 30, 2017 by Millie, Hotel Management
Thank you for the excellent feedback! We are excited to hear that we were able to provide you with extraordinary customer service! We hope to serve you again in the future!
2 out of 5
by A verified traveler from Cincinnsti

Musty mess

Posted Sep 25, 2017
Our room wreaked of a strong musty lmoldy smell. . At times it was overbearing. Ordered a cheeseburger from room service and it was the size of a McDonald's kids meal burger. Since they are the only hotel on campus I guess they can get away with charging high rates formsmelly rooms.
Comment from Hotel Management
Sep 28, 2017 by Milllie, Hotel Management
Terry, Thank you for providing us with this feedback. Although we have fallen short of our goal of exellent customer service and satisfaction for all of our guests, we appreciate the opportunity to fix this for the future. Would you please provide us with your room number so that we can look into the issue you mentioned? We have spoken with our Culinary Team as well regarding your room service meal. It is a priority of our staff and our hotel as a whole to ensure that you are completely satisfied when you leave us, so we would like to apologize for your overall experience. We do hope that you will give us another chance to serve you, should your travels bring you back to Athens. We look forward to your future stays!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel...great bed!

Posted Sep 18, 2017
Pros: The bed and pillows!
I stay in a lot of hotels, but the bed and pillows in this hotel were wonderful. We had room service breakfast which was delicious. Close to OU so the location worked great for us. Would stay here again.
Comment from Hotel Management
Sep 20, 2017 by Millie, Hotel Management
Thank you for taking the time to complete this review! We are happy to hear that you had such a comfortable stay and we look forward to serving you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte, nc

Right near campus

Posted Sep 13, 2017
Very clean and comfortable rooms. Great staff and bar area.
Comment from Hotel Management
Sep 15, 2017 by Millie, Hotel Management
Thank you for the excellent review! We appreciate your patronage and look foward to serving you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland OH

Gorgeous hotel and grounds

Posted Sep 12, 2017
Our room was updated and the decor was lovely! We looked out on the hotel's beautifully landscaped grounds. The patio has a fire pit and bistro lights for fall evening enjoyment. My only criticism is the hotel restaurant's buffet breakfast. The food was bland and a little dry. To be fair, it was a weekday morning and not many patrons were there. I assume that accounted for the dryness. Other than that experience, this beautiful hotel rates a 5!
Comment from Hotel Management
Sep 12, 2017 by Millie, Hotel Management
Karen, Thank you for taking the time to provide us with such great feedback. We are happy to hear that you enjoyed your stay with us and were able to experience an enjoyable evening on our patio. We also would like to thank you for your feedback regarding our breakfast buffet. We will use this as an opportunity to provide you with a better experience during your next visit. Thank you again and we look forward to serving you again soon should your travels bring you back to Athens.
4 out of 5
by John

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 12, 2017 by Nic, Hotel Management
Thank you for the rating! We hope to serve you again on your next visit to Athens!
5 out of 5
by A verified traveler

Nice stay, perfect location.

Posted Sep 8, 2017 on Hotels
Very good service, nice room but the best was the location. Short walk to campus/downtown and close to running trail along the river. When we come back to Athens we will only stay here.
Comment from Hotel Management
Sep 12, 2017 by Nic, Hotel Management
Thank you for the awesome feedback! We strive to provide an excellent experience for all of our guests, so we are happy to hear that you will be back again in the future. See you soon!
4 out of 5
by nanci

overall pleasantly surprised

Posted Sep 7, 2017 on Hotels
Shower was great, unless you have thick and/or long hair to wash it would take forever due to low water pressure.
Comment from Hotel Management
Sep 12, 2017 by Nic, Hotel Management
Nanci, Thank you for the feedback regarding your stay. We apprciate the time you took to provide us with this information. I am happy to hear that you had a great experience and hope to see you again in the future!
5 out of 5
by A verified traveler

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Nic, Hotel Management
Thanks for the great review! We hope to serve you again in Athens!
4 out of 5
by A verified traveler

Posted Sep 5, 2017
In Athens on business. Very nice hotel for business travel. Very good restaurant and nice bar on property.
Comment from Hotel Management
Sep 6, 2017 by Millie Johnson, Hotel Management
Thank you for the excellent feedback! We hope to see you again soon at OU Inn!