Nice hotel, very convenient, clean, renovated
Posted Oct 3, 2016
Very convenient to OU. Lobby, rooms and public areas were very nice. Staff was friendly. Carpeting seemed fairly new. Seems to have been recently renovated. Room is very nice - decent size, beds are comfortable, nice tv. Bathroom was nice but small, and only had a shower stall - no tub. There were a few annoying things: 1) breakfast is not included (additional $10-13 per person for the buffet), 2) key cards were finicky (only one of our cards out of 3 actually worked), 3) not enough towels, and 4) all the soda in the vending machine was very old - expired weeks to months ago. I don't know who is in charge of loading their vending machines but why do they keep adding expired pop? Saving money or just careless?
Comment from Hotel Management
Nov 6, 2016 by Trevor, Hotel Management
Thank you for taking the time to write a review of your recent stay, I do apologize that there were several parts of your stay that were not good. I will most definitely address why the soda in the vending machines has expired and will fix this problem right away. Additionally I apologize there were not enough towels in your room, please don't hesitate to call the front desk to request additional towels be brought to your room. We hope to have you stay with us again in the near future!