View from property

Reviews of Poseidon Athens

3 out of 5
Poseidon Athens
72 Possidonos Avenue, Palaio Faliro, Attiki

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 922 reviews" "
Rating 8 - Good. 350 out of 922 reviews" "
Rating 6 - Okay. 109 out of 922 reviews" "
Rating 4 - Poor. 18 out of 922 reviews" "
Rating 2 - Terrible. 22 out of 922 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ammar, Maple

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficulty parking the car
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was great. Staff was great
Stayed 6 nights in Feb 2024
Response from Ria Sigala, FOM & Revenue Manager on Feb 26, 2024
Dear guest thank you for your review and rating! We hope we welcome you again in the future! Kind regards, Ria Sigala, FOM & Revenue Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with polite staff.
In general the stay was good. There was a bit of a drain smell in the bathroom so we asked to be moved. They were apologetic and gave us a room directly above the previous room. However, there was still a slight smell of drains, but not too bad! The rooms were clean with nice toiletries.Breakfast was excellent, staff were polite and welcoming.
Stayed 1 night in Nov 2023
Response from Ria Sigala, FOM & Revenue Manager on Dec 21, 2023
Dear guest thank you for your review! We hope we welcome you again in the future!

10/10 Excellent

Anca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with amazing staff close to the beach, highway, and tram.
Stayed 3 nights in Nov 2023
Response from Ria Sigala, FOM & Revenue Manager on Dec 21, 2023
Dear guest thank you for your review! We hope we welcome you again in the future!

10/10 Excellent

Sarkis

Traveled with family
Liked: Cleanliness, amenities
Excellent breakfast can not say enough thank you
Stayed 4 nights in Nov 2023
Response from Ria Sigala, FOM & Revenue Manager on Nov 18, 2023
Dear guest thank you for your excellent rating and kind review! We appreciate your feedback and hope to welcome you again in the future!

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right across from the beach and the breakfast was amazing! staff very accommodating. great sunset!!
Stayed 2 nights in Nov 2023
Response from Ria Sigala, FOM & Revenue Manager on Nov 18, 2023
Dear guest thank you for the excellent rating and review regarding your recent stay with us! We appreciate your feedback and kind comments. We hope we welcome you again in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent service, great location, wonderful breakfast and the most friendly staff.
Stayed 2 nights in Nov 2023
Response from Ria Sigala, FOM & Revenue Manager on Nov 18, 2023
Dear guest thank you for the wonderfull feedback and excellent rating! We hope we welcome you again in the future!

10/10 Excellent

Caroline

Stayed 1 night in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Nov 18, 2023
Thank you for the excellentn rating!

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel, good clean room
Stayed 3 nights in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your review. We ar eglad you enjoyed your stay with us and that you found our rooms clean.

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Traveled to Greece with my daughter for her college fall break. Hotel looks a little sketchy from the outside, but as soon as you walk through the door, you find it is clean, well maintained, and the staff is wonderful. You can hear street noise while trying to go to sleep, but it really wasn't a problem. Hotel is also super convenient - literally across the street from the beach, and public transport. The only issue we had was trying to use the roof pool/bar area to view the sunset one evening. Bar caters to middle aged men (maybe a happy hour type situation for local businessmen?), and we were told 'gentlemen only'. Since the conversation leading up to the comment was in Greek, we had no idea if it was supposed to be a joke, or if we were the on the receiving end of the joke. We were also woken up at 2:00 am one night by very loud music coming from the pool/bar area - went back to sleep with pillows over our heads!
Stayed 7 nights in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your review. We are glad you found the hotel clean and well maintained and our team nice and helpful. It is nice to hear that you enjoyed our convenient location close to public transportation and close to the beach area. We are really sorry for the comment the guests that were served in our bar made to you. Unfortunately some people have a bad taste of humour. The music that woke you up at 02:00 was not coming from our bar as it closes that time. Aslo the volume of the music is always at the same level, according to the law directions, so that we do not annoy neither our guests nor the neighbors.

10/10 Excellent

Fitzroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation from the airport and to the downtown area. Staff was courteous and attentive. View of the ocean was beautiful. Only they need to change is the material use for bathroom walls and counter. Current material and paint is not aesthetically appealing.
Stayed 4 nights in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your review and rating! We appreciate your feedback. It is nice to hear that you enjoyed our the convenient location of the hotel and the view to the sea. It is also nice to hear that our team was helpfull and attentive. We hope we welcome you again in the future.

10/10 Excellent

Sherene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Nov 18, 2023
Thank you for the excellent rating!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay at this hotel. Excellent location - right on the X96 bus stop from/to Athens airport/Piraeus port. Lovely, helpful staff and excellent breakfast. One comment - it would be really good if there were a hot shower and hairdryer available for later than checkout time departures!
Stayed 1 night in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your review! We are glad you enjoyed the excellent location near the public transportation. Your suggestion is well noted for future renovations. We hope we welcome you again in the future!

10/10 Excellent

Ronald, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Thank you for the excellent rating!

8/10 Good

Ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-maintained business hotel
A well-maintained hotel at a good location. The beach is only steps away and the hotel is in a good neighborhood. However, the hotel sits on a busy and very noisy highway and that reduces its appeal. The breakfast is so-so and the rooms are a bit cramped.
Stayed 5 nights in Sep 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your feedback. It us nice to hear that you found our premices well maintained and enjoyed the convenient location of our hotel.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, so was good, AC was lacking, street noise was bad.
Stayed 3 nights in Sep 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 26, 2023
Dear guest thank you for your review! We are glad you found our staff amazing. We are sorry for the inconvenience caused by th enoise from the street. We hope we welcome you again in the future.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service!
Eva…excellant représentative for thé hôtel ! Always seemed to be working while we were there. Friendly, attentive, took time to remember guest preferences. A delight ! Front desk was very welcoming with all records ready and correct. Ensured we had everything we needed. They always greeted us as we came and went through the lobby. Everyone we encountered during our stay was exactly what an employee in the service industry should exude.
Stayed 3 nights in Sep 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 7, 2023
Dear guest, thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear about your positive experience, and it means a lot to us that you had such a pleasant time.Eva, our representative, is indeed a valuable member of our team, and we're delighted to hear that her dedication and friendly demeanor had a positive impact on your stay. We will be sure to pass on your kind words to her.Our front desk team is committed to providing efficient and welcoming service, and it's gratifying to know that they ensured a smooth check-in and addressed your needs throughout your stay. We greatly appreciate your recognition of their efforts.We hope we welcome you again in the future.

8/10 Good

Chrissy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's a bit dated The resort is lovely and the staff is wonderful. The view is spectacular.
Stayed 2 nights in Sep 2023
Response from Ria Sigala, FOM & Revenue Manager on Oct 7, 2023
Dear guest,thank you for taking the time to leave your feedback about your recent visit to our resort. We greatly appreciate your comments and are pleased to hear that you found our resort lovely and our staff wonderful.We hope we welcome you again in a future stay.

10/10 Excellent

Kevin, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location along the beach
Stayed 1 night in Sep 2023
Response from Peter Theodoropoulos on Sep 16, 2023
Dear Kevin,Thank you for taking the time to share your feedback about your recent stay at Poseidon Athens Hotel. We truly appreciate your kind words regarding our beautiful beachfront location.We take great pride in our stunning setting, allowing guests to relax and unwind with the soothing sounds of the sea steps away. Our team works diligently to maintain the pristine condition of the beach area to ensure that our guests have a memorable and enjoyable experience.Your positive comments motivate us to continue providing exceptional hospitality, and we are delighted that you enjoyed this aspect of your visit. We look forward to welcoming you back to Poseidon Athens Hotel for another opportunity to create cherished memories by the beach.Thank you once again for choosing us for your stay, and please do not hesitate to reach out if there is anything more we can do to enhance your experience on your next visit.Kind regards,

10/10 Excellent

Lisa, Doylestown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services offered, including airport transport, were terrific. The rooftop restaurant had a wonderful view, wine and food very good. The room was comfortable and very clean. They arranged taxi to Pireaus Port at very early time the next morning. Everything was on time and wonderful!
Stayed 1 night in Sep 2023
Response from Peter Theodoropoulos on Sep 12, 2023
Dear Lisa,Thank you so much for taking the time to share your wonderful experience at Hotel Poseidon Athens. We are delighted that you had a positive stay with us and that our staff and services met your expectations.It's fantastic to know that you enjoyed our airport transport service's convenience and were pleased with the rooftop restaurant's breathtaking view. We take pride in our culinary offerings and are thrilled to hear that you found the wine and food delicious.Maintaining clean and comfortable rooms is our top priority, and we're pleased to hear that you found your room both comfortable and spotless. Your satisfaction is our ultimate goal.Arranging an early morning taxi to Piraeus Port is one of the many ways we strive to make our guests' stays as seamless and enjoyable as possible. We're glad that everything was on time and excellent, ensuring your stress-free departure.Your kind words and positive feedback mean the world to us. We hope to have the pleasure of welcoming you back to Hotel Poseidon Athens in the future. If you have further comments or suggestions, please don't hesitate to contact us.Thank you again for choosing to stay with us, and we wish you safe and pleasant travels.Warm regards,

10/10 Excellent

tziyona

Stayed 4 nights in Aug 2023
Response from Peter Theodoropoulos on Nov 2, 2023
Dear Tziyona,Thank you so much for your excellent review! We're delighted to hear that you had a great experience with us. If you ever have any suggestions or feedback in the future, please don't hesitate to reach out.We look forward to serving you again in the future.

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast although the omelette was a bit forgetful! Rooms modern & clean. Supermarket next door was good. Hotel just across the road from the beach & airport bus stop & trams right outside too.
Stayed 3 nights in Aug 2023
Response from Peter Theodoropoulos on Sep 6, 2023
Dear Nicola,Thank you for choosing Poseidon Athens Hotel for your stay! We are delighted to see that you had an excellent experience with us. If you ever have any feedback or suggestions in the future, please don't hesitate to share. We hope to welcome you back soon.Warm regards,

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Not the best
Fabulous staff in the hotel, all of them were so friendly and helpful. Booked a standard room with a balcony..I did actually expect to be able to sit out on it…it was shockingly small, I think that was a con..1 chair which hardly fit and no where to dry beach wear. Beach was a bit meh…as was their staff and food
The balcony was just a tiny bit wider than the chair
Stayed 3 nights in Aug 2023
Response from Peter Theodoropoulos on Sep 2, 2023
Dear Mary,Thank you for taking the time to share your feedback about your recent stay at Poseidon Athens Hotel. We greatly appreciate your kind words regarding our staff. We are pleased to hear that you found them friendly and helpful; providing excellent service is something we take great pride in.We are genuinely sorry that your experience with the balcony and room size did not meet your expectations. Your feedback is valuable, and we appreciate your honesty. We understand that a spacious and comfortable balcony can significantly enhance the overall enjoyment of your stay, and we apologize for any inconvenience this may have caused.Regarding your comment about the beach, we are disappointed that it did not meet your expectations. We constantly strive to provide our guests with a memorable beach experience and will certainly consider your feedback for improvement.Our goal is to provide a relaxing and enjoyable experience for all our guests, and we regret that we did not fully meet your expectations on this occasion. We appreciate your feedback, as it helps us identify areas to improve.We hope you will consider giving us another opportunity to provide you with a more satisfying experience in the future. Please do not hesitate to contact us directly if you plan to revisit Athens. We would be delighted to assist in ensuring your stay meets your expectations.Thank you again for your feedback, and we look forward to the possibility of welcoming you back to Poseidon Athens Hotel in the future.Warm regards,

8/10 Good

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 3 night stay
Breakfast was that star of the show. Good selection to choose from and always fresh. Sound proofing in our room was lacking as we could hear conversations through the walls. Also disappointed to have only one English tv channel with no English subtitles as remote control was locked. Pool bar surprisingly expensive considering the location. Two iced coffees was 10 euro and we had cheaper coffee in the old town. Good transport links to the airport, Ferry Port and the Old Town. Cleaning service was prompt and efficient. All staff friendly, approachable and helpful. Thank you.
Stayed 3 nights in Aug 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 30, 2023
Dear guest thank you for your review! We are thrilled to hear that you enjoyed the variety and quality of our Greek breakfast. It is also nice to hear that you found ou rooms clean and our staff frindly and helpfull. We are sorry fir the inconvenience with the TV in your room. It is true that there is a big variety in Athens area and you can find several levels in the prices. Our prices reflect our high quality products and service offered. Thank you again for choosing our hotel for your stay!

10/10 Excellent

Salem

Liked: Amenities
Very good
Stayed 1 night in Aug 2023
Response from Peter Theodoropoulos on Sep 2, 2023
Dear Salem,Thank you for your positive feedback! We're pleased you had a very good experience at Poseidon Athens Hotel. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,

10/10 Excellent

Nicholas

Stayed 4 nights in Aug 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 30, 2023
Dear NIcholas, thank you for the rating!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We came for the views from the room. The room did not disappoint. Just amazing sun set.
Stayed 1 night in Aug 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 7, 2023
Dear gues thank you for your feedback & excellent rating!We are glad you enjoyed tha amazing view to the sea from your room! We hope we welcome you again in the future!

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the street from the beach but with a beach bar and umbrella area. Beautiful views from the roof top restaurant. Modern and close to Plaka.
Stayed 1 night in Jul 2023
Response from Peter Theodoropoulos on Sep 2, 2023
Dear Raquel,Thank you so much for sharing your excellent feedback about your recent stay at Poseidon Athens Hotel. We are thrilled that you enjoyed your experience with us and found so many aspects of our hotel to your liking.Our location offers the best of both worlds, being just across the street from the beach and having a beach bar and umbrella area for your convenience. We're delighted you could enjoy our rooftop restaurant's beautiful views. It is a unique spot to enjoy a meal and soak in the stunning surroundings.It's great you found our hotel modern and appreciated its proximity to the charming Plaka neighbourhood. We strive to provide our guests with a comfortable and convenient experience, and it's lovely to know that we met your expectations.Once again, thank you for choosing Poseidon Athens Hotel for your stay and for sharing your positive comments. We hope to have the pleasure of welcoming you back soon for another memorable visit.Warm regards,

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 7, 2023
Dear guest thank you for the excellent rating! We are glad our cleaning standards met your expectations! We hope welcome you again on the future!

2/10 Terrible

juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’m going to complain when I’m back to my country
Stayed 2 nights in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 7, 2023
Dear guest if you had informed us about the issues you encountered while staying with us, we would have done our best to assist you and find a solution.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, modern hotel with a great rooftop pool and bar. Balcony rooms were great. Ok there is a main road outside the hotel, but we still sat out on the balcony playing cards, drinking and enjoying the sunsets. Bus to airport, port and central Athens straight outside hotel. Fantastic variety of food at breakfast.
Stayed 3 nights in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Jul 25, 2023
Dear guest, thank you for the feedback and excellent rating!

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. They had an amazing authentic Greek breakfast for all guests.
Stayed 1 night in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Jul 25, 2023
Dear guest thank you for your review and excellent rating!

10/10 Excellent

Pearl

Traveled with partner
Location, access to beach and trams
Stayed 5 nights in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Jul 25, 2023
Dear guest thank you for your review and excellent rating!

10/10 Excellent

Rozalia

Stayed 6 nights in Jul 2023
Response from Ria Sigala, FOM & Revenue Manager on Aug 7, 2023
Dear guest thank you for the excellent rating! We hope we welcome you again in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a view
Fantastic breakfast. Comfortable rooms and unbeatable hospitality.
Stayed 3 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jul 12, 2023
Thank you for your review! We are glad to hear that you found our breakfast fantastic and our rooms comfortable. It is also great to hear that you were pleased by our team's service. We hope welcome you again in the future!

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street (very busy street, watch out for cars AND trams! Roof top pool which is great for day or in the evening for a drink. Lovely breakfast, although the ommelette chef wasn’t great. Would be good if the pool opened before 10am. You get half price sunbeds on the beach as a hotel guest. The towels are hard to get hold of if you turn up early to beach, but reception do keep some. Room was small but functional. We had no view but they was probably a good thing as wouldn’t want the traffic noise. Two annoying green exit signs above bedroom door which affected my sleep. Hotel right next door to supermarket. Best thing about hotel is its proximity to the bar restaurant Edem - right across the street from hotel - most amazing setting for watching the sun go down. Food / menu not amazing but the view makes up for that. Very easy access to centre via tram. We got taxi from airport but realised you can easily get the X96 bus to the hotel. Got bus very easily from hotel to airport.
Stayed 3 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for your detailed review of your stay in our hotel. We appreciate your feedback and are glad to hear that you enjoyed your experience.

6/10 Okay

THERESA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking sucks
Stayed 3 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for your review, and we apologize for any inconvenience you experienced with parking during your stay. We understand that parking can be a challenging aspect of any hotel, and we strive to provide the best possible solutions for our guests.

10/10 Excellent

Mark

Stayed 7 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for your excellent rating!

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for your excellent rating!

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the beach and dining.
Stayed 1 night in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for the excellent rating and for sharing the aspects of your stay that you enjoyed, particularly the beach and dining experiences. We're thrilled to hear that these aspects made a positive impression on your visit.

10/10 Excellent

Voula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this property. It fulfilled my expectations. The staff are really friendly and professional, where I was always greeted with a friendly smile. The people that stood out was Sayed Filipos Xristos Manolis Fotini and especially Panayiota. Panayiota takes pride with her work, and is an asset to the hotel. I will definitely be back again
Stayed 4 nights in May 2023
Response from Petros Theodoropoulos on Jun 18, 2023
Dear Voula,Thank you so much for taking the time to share your positive experience at Poseidon Athens. We greatly appreciate your kind words and are thrilled to hear that your stay at our property met your expectations.It brings us immense joy to know that our staff, including Saeed, Filipos, Xristos, Manolis, Fotini, and especially Panayiota, left a lasting impression on you. We believe that friendly and professional service is essential in creating a memorable stay for our guests, and we're delighted that our team members delivered on that front.We'll pass along your compliments to Panayiota and the rest of our staff. They take great pride in their work, and your recognition motivates them to continue providing exceptional service to our guests.We can't wait to welcome you back to our hotel in the future. Should you have any special requests or preferences for your next stay, please don't hesitate to let us know. We'll do our best to make your return visit even more enjoyable.Once again, thank you for your kind words. We look forward to providing another fantastic experience on your next visit.Warm regards,

10/10 Excellent

Ahmed, Orange County

Stayed 3 nights in Jun 2023
Response from Ria Sigala, FOM & Revenue Manager on Jul 12, 2023
Thank you for your rating!

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2023
Response from Petros Theodoropoulos on Jun 18, 2023
Dear Joe,Thank you for sharing a review of your recent experience. Our team here at Poseidon Athens is committed to providing high-quality customer service, and we’re delighted we made a good impression on you. We hope you’ll revisit us soon.Yours Sincerely,

8/10 Good

Juan

Stayed 4 nights in May 2023
Response from Ria Sigala, FOM & Revenue Manager on Jun 28, 2023
Thank you for your rating!

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and beautiful views!
The staff was really friendly and when I arrived and enquired about a complimentary upgrade and a missing bottle of wine in my room (as part of the Gold Membership) I was given both straight away! Super nice hotel with a great rooftop pool. Would highly recommend it.
Stayed 3 nights in May 2023
Response from Petros Theodoropoulos on Jun 3, 2023
Dear Diana,Thank you for taking the time to share your experience at the Poseidon Athens hotel. We are delighted you found our staff super friendly and enjoyed the beautiful views during your stay.We appreciate your feedback regarding the complimentary upgrade and the bottle of wine. We strive to provide exceptional service and ensure our guests have a memorable stay. We are pleased that our team promptly addressed your requests and provided you with the upgrade and the bottle of wine.Furthermore, we are thrilled you enjoyed our hotel, particularly the incredible rooftop pool. We pride ourselves on offering outstanding facilities for our guests to relax and unwind.Thank you for highly recommending Poseidon Athens. It means a lot to us. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Ria Sigala, FOM & Revenue Manager on May 17, 2023
Thank you for your excellent rating!

4/10 Poor

Amer

Stayed 3 nights in May 2023
Response from Petros Theodoropoulos on May 27, 2023
Dear Amer,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your input and value your opinion.We apologize for any concerns or issues you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and it is disheartening to hear that we did not meet your expectations.We are constantly working on improving our services and facilities, and your feedback is invaluable to us. We would appreciate it if you could provide more specific details about your experience so that we can address any shortcomings and make necessary improvements.Please be assured that we take all guest feedback seriously and will take immediate action to rectify any issues. Our guests' satisfaction is of utmost importance to us, and we are committed to ensuring a positive experience for every visitor.Once again, we apologize for any inconvenience you may have encountered, and we hope to have the opportunity to welcome you back in the future and provide you with a superior experience.Thank you for choosing our hotel.Sincerely,

10/10 Excellent

John

Stayed 1 night in May 2023
Response from Ria Sigala on May 17, 2023
Thank you for the excellent rating!

10/10 Excellent

Danielle

Stayed 1 night in Apr 2023
Response from Ria Sigala on May 24, 2023
Thank you for your review and excellent rating!

10/10 Excellent

Adrian

Stayed 4 nights in Apr 2023
Response from Ria Sigala, FOM & Revenue Manager on Apr 29, 2023
Thank you for your excellent rating! We hope we welcome you again!