Ratings based on 55 Verified Reviews

4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 12, 2017
The bed was uncomfortable, reception staff not friendly. The elevator was broken and we were not told and had to walk all the way around with luggage Great location. Charges for car park after paying for hotel. Bathroom was tiny.
Comment from Hotel Management
Jul 15, 2017 by Bill, Hotel Management
Thank you for taking the time to share with us your recent experiences. I'm disappointed that we did not provide you with a better experience during your stay, I apologize. I will share your comments and impressions with my team to see if we can identify what we need to improve on to meet your expectations. Once again, I'd like to apologize for the issues you had to endure and we will work diligently to correct those in the hope that you will give us the opportunity to serve you again in the future. Bill
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel for the price. convenient for UGA campu

Posted Jul 2, 2017
Pros: location was very convenient
Great staff, very friendly and helpful. Extremely polite and willing to go the extra mile
Comment from Hotel Management
Jul 4, 2017 by Bill, Hotel Management
Thank you for taking the time to share with us your recent experiences at our hotel.Our team is committed to providing our guests with a unique, positive experience and it appears your experiences match that goal. I hope you will choose to stay with us again when your travels bring you back to Athens. Bill
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Great hotel, excellent location on campus nice friendly staff
Comment from Hotel Management
Jul 4, 2017 by Bill, Hotel Management
Thank you for taking the time to share your experiences with us. I'm pleased that we were able to provide you with a positive experience during your recent stay. I hope you will choose to stay with us again when your travels bring you back to Athens. Bill
4 out of 5
by david

Posted Apr 23, 2017 on Hotels
Small room, but very comfortable. Old construction, so activities in other rooms was loud.
Comment from Hotel Management
May 1, 2017
Thank you for taking the time to share with us your recent experiences at our hotel. As you mentioned, we are one of the original Kellogg Centers built in the late 1950's and some of are rooms are the size that was the norm during that time. In the late 1980's we added another wing to the hotel and now offer rooms of the size that you will find in any other hotel as well as 11 suites of various sizes. We are continually improving our product and will be addressing your comment this summer. Thank you again for staying with us and we hope that the next time your travels bring you to Athens you will give us the opportunity to serve you once again. Bill
5 out of 5
by Sandee

Posted Apr 23, 2017 on Hotels
The hotel is located right on campus of UGA, very close to everything Athens.
Comment from Hotel Management
May 1, 2017
Thank you for taking the time to share with your thoughts about our hotel. As the only hotel on campus we are indeed close to everything. I hope you will continue to allow us to serve you when your travels bring you to Athens. Bill
5 out of 5
by Carlton L

Courteous, comfortable, and convenient

Posted Apr 11, 2017 on Hotels
Very courteous staff on check in, even accommodating a late check-in. Air works well, and the bed was surprisingly comfortable. Be aware, parking is an additional charge.
Comment from Hotel Management
Apr 14, 2017
Thank you for taking the time to share with us your experiences during your recent stay. Our team works hard to meet and exceed our guests expectations and it appears we were able to accomplish our goal during your stay. I hiope you will choose to stay with us the next time your travels bring you to Athens. Bill
4 out of 5
by Amit

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Thank you for taking the time to provide us with feedback on your recent stay. Based on your scoring it appears we met our goal of providing our guests with a positive experience that meets or exceeds their expectations. I hope you will choose to stay with us again on your next trip to Athens. Bill
2 out of 5
by Margaret

Gone to the Dawgs

Posted Apr 10, 2017 on Hotels
The room (king) was very claustrophobic. I requested a roll-away bed. The staff very nicely delivered it to my room prior to my arrival, however they did not take into account that there was absolutely NO place to set up the roll-away bed in the tiny room. The walls are thin. There was a conference of SEC officials at the hotel. Some of them were staying a few doors down from me and I could hear them laughing and cutting up clear as day. There are lovely fire pits in an outdoor area, however the area was right below my third floor window where a large group of people were drinking and making a great deal of noise. When my daughters and I returned from a concert at about 11:00 PM we asked the desk personnel about getting food delivered. We were informed that the only thing they could think of to get delivered is pizza. Both of the restaurants and the snack shop were closed. There is no room service or even menus for local restaurants in the room. The staff was friendly and the hotel was clean, but the overall stay was underwhelming.
Comment from Hotel Management
Apr 20, 2017
Thank you for taking the time to share with us your experiences during your stay. I'm disappointed that we were not more proactive in addressing you concerns to enure your stay met your expectations. I have shared your comments with my team and we have discussed both current procedures and developed new procedures to ensure we are communicating with our guests and addressing their concerns. I hope you will give us the opportunity in the future to demonstrate our true hospitality. Bill
3 out of 5
by Misty

Convenient and clean hotel

Posted Apr 10, 2017 on Hotels
Our stay was comfortable and convenient. The room was very small but cozy. I would have been happier had there been a free continental breakfast and fitness center.
Comment from Hotel Management
Apr 14, 2017
Thank you for taking the time to share with us your thoughts concerning your stay. I'm please that we appear to have met your expectations; I can share with you that we are looking at a package that would include breakfast with the room in the hopes of exceeding our guests expectation. I hope you will allow us to serve you once again should your travels bring you back to Athens. Bill
5 out of 5
by Steven R

Excellent get away location!

Posted Apr 10, 2017 on Hotels
Amazing room in a great location. Walking distance to Durham Performing Arts Center and fantastic restaurants, so this made for the perfect get away hotel. Lots of little extras in this hotel, and the museum is a great extra. Highly recommend!
Comment from Hotel Management
Apr 14, 2017
Thank you for taking the time to share with us your recent experiences while staying with us on your visit to Athens. Our goal is to meet and exceed our guests expectations and I very pleased that we appear to have achieved this goal during your stay. I will share you comments with our team as an example of what hard work and attention to detail can accomplish. i hope you will stay with us again when you travels bring you back to Athens. Bill