Ratings based on 9 Verified Reviews

4.6 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Excellent stay!

Posted Mar 14, 2017
Located near the metro and just a short ride to good shopping and great dining spots! Must try Alexander the Great and the bread factory (24/7). View, spa, and accomadations are wonderful! Only complaint was that we left a bag in the lobby by accident and no one called, almost missed our flight and had to pay twice the cab fee.
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Dear Mrs. Caroline, Thank you very much for your perfect rating as well as for your review regarding your recent stay with us. We are glad that you found our location convenient. It is indeed near the metro and you may find several restaurants and shops if you stroll around. We do apologize for the issue you had with your bag. This incident has been communicated to the concerned staff and all your comments will be essential to educate our staff about good and bad service. Despite this, we hope to be able to welcome you back on a return visit to Wyndham Grand Athens. Sincerely Yours, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Morgantown, USA

Excellent hotel

Posted Mar 11, 2017
Pros: Rooms, staff, service, location
Location: Visit National museum, the Omonia station with great bakeries and coffee places
Excellent hotel, bar has lovely view of the Acropolis-a feature that should be emphasised by the staff during checkin. Overall, very happy with the
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Dear Mr. Ashok, Thank you for taking the time to share your feedback of Wyndham grand Athens on Expedia. We are delighted to know that you enjoyed your stay with us, and that our renovated facilities, our convenient location, our friendly staff and our comfortable rooms met your expectations. We are especially glad that you enjoyed the view from Above bar/restaurant. Thank you once again for your positive rating. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

3 days in Athens

Posted Mar 5, 2017
Pros: SPA Breakfast and Coffee Espresso machine Location Value for Money
Cons: I received wrong information from the reception on the closing hours of the Acropolis. I went and it was closed. I lost half a day. I was not happy
Location: Metro station really near. just walk for 3 minutes and go see everything in Athens
It was a nice stay. Overall experience was V good SPA was a treat (Thank you Aspa) Breakfast was GREAT and they have the best coffee in town
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your review. I am glad to hear that overall your experience at Wyndham Grand Athens was positive. Glad you enjoyed both our breakfast buffet as well as our coffee. We will be sure to let Aspa know how much of a positive impact she made on your experience. Our locations is one of the things we are very proud of about our hotel. We are indeed so lucky to have a property in the heart of Athens and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Despite these, I am sorry to hear that you were not satisfied with the competence of our front desk team.This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Sincerely Yours, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cupertino, CA

Amazing hotel with great views!!

Posted Feb 27, 2017
Pros: View, room service, staff, location, amenities.
We had a lovely time. The staff was so helpful. Everyone was lovely. The room was amazing, equipped with everything from bathrobes to slippers. One strange thing was that whenever someone came to the room door, like mini bar people or housekeeping they would knock and immediately open the door from outside. That was a bit weird.
Comment from Hotel Management
Feb 28, 2017 by Sincerely yours, General Manager, Hotel Management
Dear Mrs Ayesha, First of all, we would like to thank you for selecting Wyndham Grand Athens hotel during your stay in Athens and for taking the time sharing your thoughts and experience. I am glad to hear that your overall experience was positive. I am disappointed to hear that our room service and housekeeping staff did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Amazing staff, very helpful, polite and accommodating. Very impressed with all of them
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Wyndham Grand Athens during your visit to Athens and for sharing your feedback with us. We will make sure to let our attentive staff know how much of a positive impact they made on your experience. Excellent service is really one of the things that we try to maintain in our hotel. Hoping to see you again soon! Sincerely Yours, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Very nice hotel close to the Metro

Posted Feb 6, 2017
Pros: location; facilities; room; staff
Cons: we stayed in the hotel late Jan/easrly feb; the room was a bit too warm at night; but we were able to resolve this by keeping the window open at night
Very nice hotel; close to the Metro as wll as all major attractions in Athens.
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your perfect rating! We are pleased to hear that you find our location to your liking. It is indeed very convenient. We are also glad that you liked our renovated facilities and our friendly personnel. As far as the issue you had with your room's warm temperature, please note that we have informed our maintenance department thus this problem was solved. We hope we will have the chance to welcome you again in the future. Kind regards, General Manager
3 out of 5
by Alaa

Good Location near the city centre,

Posted Dec 21, 2016 on Hotels
The hotel is new listed ,in fact the hotel's management was in rush/hurry to start operate the hotel BECAUSE IT IS NOTREADY YET. on check in, I asked about Sauna, reception informed me it is open in the morning, I came in the morning, they said it will be ready day after tomorrow, I asked them after tomorrow , they said " sorry it is not ready yet", then the front deck manager offered me a drink as compensation. The staff is helpful & nice, breakfast is good, it is expensive comparing to other hotels in same area, bar expensive, restaurant also expensive.
Comment from Hotel Management
Mar 16, 2017
Dear Alaa, We appreciate you taking the time to provide us with your feedback regarding your stay. We are glad that you found our staff attentive and that you liked our breakfast buffet. On the other hand we apologize that several things throughout your stay did not meet your expectations. As far as your comments about our overpriced facilities, we would like to let you know that the prices are decided taking in mind other hotels in the same 5 star category as ours as well as the standards of service we offer. If we have not met your expectations we sincerely apologize. We do hope you give us another chance as since your stay we have improved our services. Sincerely Yours, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Mar 5, 2017
Regreso con gusto. Trato excelente, buenas habitaciones. Relativamrnte cerca de los lugares de interés, cuenta con todo lo necesario
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your positive comments and for the fact that you would gladly return to Wyndham Grand Athens in the future. I am so pleased to hear that you enjoyed the rooms during your stay! I hope your next stay is just around the corner. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Grecia

La mejor experiencia de un viaje es mi hotel

Posted Feb 20, 2017
Despyes de varias horas viajando, lo mas deseado es un hotel limpio y confortable. Pues este hotel ademas es hermoso, acogedor, y me senti tratado como un Dios mitologico en Grecia. Gracias por lis desayunos deliciosos y variados. Su personal excelente. Me encanto. Si regreso a Grecia ire otra vez a este hotel.
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Dear Mr. Jhonny, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one from the moment you came in! We are delighted you enjoyed our breakfast buffet and our attentive staff. 5 star service is really one of the things that we try to maintain in our hotel. We are happy that you would choose Wyndham Grand Athens during your next trip to Greece. We will be happy to welcome you again! Sincerely Yours, General Manager