Make sure you're given the right room ----
Posted Mar 3, 2017
After 14hrs. of driving in rain, we arrived and were assigned a room and given a key to the room, when we entered the room was occupied, needless to say we were quite startled, after going back to the front desk the clerk said, well that's the room you reserved, he then assigned another room and thought he should check it before we went in to make sure it was empty, never once a word of apology. In all my years of travelling, I have never had this happen before.