Ratings based on 351 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from São Paulo

They charge for lunch

Posted Aug 23, 2017
Uou pay for all incluse, but they charge tou lunch, because they want you to have it on the way out, after you did the chek out, so when you get there, dont eat lunch or they will charge you an expensive lunch.
5 out of 5
by Nicholas

This traveler left a rating score only Posted Feb 18, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, WA

Amazing hotel!!! Loved it, can't wait to go back!

Posted Jan 9, 2017
We were expecting a weekend of running around with our daughter, no rest for mom and dad! Right after the check-in (which was busy but still pretty fast) we registered our 6yo daughter and took her to the Kids 2 group, the monitors were amazing, caring and dedicated to the kids in such a way I've never seen before, our daughter loved her time with the group, so much she cried while hugging one of the monitors when we were leaving on Sunday afternoon. The room was great, spacious and clean. The food was amazing, we got a few extra pounds on this trip for sure. There was also plenty of activities for adults, my wife and I had a great time. It was the prefect weekend, can't wait to go back!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
5 out of 5
by Amanda from Sao paulo

Great

Posted Jul 11, 2016 on Hotels
Great weekend. Staff friendly (most of them). Several options to entertain kids.
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo, SP, Brazil

Surpreendente !

Posted Jul 16, 2017
Excelente, surpreendeu muito, todos os funcionários muito atenciosos, local muito agradável
5 out of 5
Recommended
for Everyone
by A verified traveler

Otima hospedagem!

Posted Jul 2, 2017
Adoramos o bourbon, estrutura otima para crianças, comida boa e estrutura boa
4 out of 5
Recommended
for Everyone
by A verified traveler

Muito Bom este Hotel

Posted Jun 26, 2017
Hotel super bem estruturado e boas instalações para as crianças
5 out of 5
by FABIO

Excelente opção em São Paulo

Posted Jun 22, 2017 on Hotels
Excelente resort, restaurante impecável (comida excelente e muito variada, na minha opinião é o melhor restaurante de hotel do Brasil), piscinas boas, estrutura excelente, atividades variadas a todas as idades, o único ponto a ser melhorado são os quartos (carpete, banheiro, enxoval, colchão).