Ratings based on 373 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Israel M

This traveler left a rating score only Posted Sep 18, 2017 on Hotels
2 out of 5
by A verified traveler from São Paulo

They charge for lunch

Posted Aug 23, 2017
Uou pay for all incluse, but they charge tou lunch, because they want you to have it on the way out, after you did the chek out, so when you get there, dont eat lunch or they will charge you an expensive lunch.
5 out of 5
by Nicholas

This traveler left a rating score only Posted Feb 18, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Redmond, WA

Amazing hotel!!! Loved it, can't wait to go back!

Posted Jan 9, 2017
We were expecting a weekend of running around with our daughter, no rest for mom and dad! Right after the check-in (which was busy but still pretty fast) we registered our 6yo daughter and took her to the Kids 2 group, the monitors were amazing, caring and dedicated to the kids in such a way I've never seen before, our daughter loved her time with the group, so much she cried while hugging one of the monitors when we were leaving on Sunday afternoon. The room was great, spacious and clean. The food was amazing, we got a few extra pounds on this trip for sure. There was also plenty of activities for adults, my wife and I had a great time. It was the prefect weekend, can't wait to go back!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
5 out of 5
by Amanda from Sao paulo

Great

Posted Jul 11, 2016 on Hotels
Great weekend. Staff friendly (most of them). Several options to entertain kids.
5 out of 5
by A verified traveler

Maravilhoso

Posted Nov 28, 2017
Excelente para levar a criançada, repleto de atividades, muitos monitores e personagens que interagem com os hóspedes em tempo integral. Atendimento impecável e os restaurantes são maravilhosos! Vale a pena!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Oct 23, 2017
Excelente hotel, desde o check-in ate o check-out. Entretenimento para crianças, muito bom, só achei que poderia haver mais atividades com os personagens da Turma da Monica (talvez um teatro com a Turma), pois como este é o foco da propaganda do Hotel para atrair crianças, achei fraco neste aspecto. Atendimento em geral , excelente so com ressalvas ao atendimento do Bar na piscina das crianças, pessoal arrogante e sem pronto atendimento.