Posted Dec 20, 2016 on Orbitz
1st I will never stay here again. Yes they did a great job on renovations and the staff very kind, but the walls are paper-thin.
I was woken at 2am in the morning with the people partying very hard in the room next door. I call front desk and asked for them to get involved. They said they would send security, which never showed up. I called again 30mins later and asked why no one has addressed this....as it is now 2:30am and there is ZERO reason for people to party in their room at this hour. It should be down stairs in the bar.
After 10 more minutes security knock on my door. Seriously?!? NO, I said room the room next door, which they then knocked on and ask the people to stop. After the door closed, they proceeded to continue the party and security did nothing.
At 3:30am, I asked to be moved to another room, which the hotel staff accommodated. I got a new room and low-and-behold the paper-thin walls continued.....I had to listen to a man snoring until 7am.
Will NEVER use this hotel again.