Ratings based on 836 Verified Reviews

4.2 out of 5
80% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

They don't clean !

Posted Apr 20, 2017
I was on Bussines trip for two nights and never clean my room...
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Great location

Posted Apr 4, 2017
Pros: Quiet
Cons: Hair dryers in room
Location: Lenox Mall, Houston's and a variety of other restaurants
Second stay that this conveniently located hotel.
Comment from Hotel Management
Apr 6, 2017 by HotelMgmt, Hotel Management
Your five-star review means a lot, and we’re delighted to read that we have exceeded your expectations. We are grateful for your compliments regarding our property, and convenient location in Atlanta. We look forward to welcoming you back to the Atlanta Marriott Buckhead Hotel & Conference Center.
2 out of 5
by A verified traveler

Had a balcony room and had NO VIEW

Posted Mar 21, 2017
Staff is unprofessional . Over expensive , no comp breakfast !
Comment from Hotel Management
Mar 24, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your experience with us. We sincerely regret any inconvenience you may have faced during your time here. Your experience is certainly not typical of the high standards of service we provide our guests. We thank you for bringing this to our attention so we can look into and further address any concerns. It is our hope to welcome you back so we may have the opportunity to surpass your expectations.
3 out of 5
by A verified traveler

Hotel had many strange smells all the time

Posted Mar 7, 2017
Lobby had one smell - hallway and room smelled like someone tooted all the time - no one was overly nice or said high to us
Comment from Hotel Management
Mar 8, 2017 by HotelMgmt, Hotel Management
Thank you for your feedback. We were disappointed to hear that you felt inconveniences during your stay. It is our hope that our guests have a seamless stay from beginning to end, and we will forward your comments to our entire team to improve service for our future guests.
2 out of 5
by A verified traveler from New York, NY

Nice house, nobody's home

Posted Mar 5, 2017
Well, first night not bad, second night bedding never changes and towels from yesterday still in bathroom, called Desk and asked for assistance, came back from dinner 3 hours later, no change, called a second time ( now 10:00 pm ) and finally got some clean towels. Slept on yesterday's bedding. Shower water Never got hotter than warm and don't look up in the bathroom or you will see hair stuck to the ceiling! Needless to say, NEVER AGAIN !
Comment from Hotel Management
Mar 8, 2017 by HotelMgmt, Hotel Management
We are glad that some of our offerings were a positive part of your encounter, however we are disappointed that your guest room was not as fresh as it should be. Your comments will be shared with our housekeeping associates to ensure everything is at its best for your future visits. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 8, 2017
Pros: Location, well kept, clean
Cons: I was not fond of the high stucco wall on the balcony. It made the room feel closed in and blocked any kind of view while sitting.
Location: Great location. Close to shopping and restaurants. It was easy to go anywhere in Atlanta from here (we had a car).
This was a well located and clean hotel. All of the staff were extremely nice. I would be happy to stay here again.
Comment from Hotel Management
Feb 10, 2017 by HotelMgmt, Hotel Management
We greatly appreciate you sharing your experience with us. It was nice to read that you enjoyed yourself while staying here at Atlanta Marriott Buckhead Hotel & Conference Center. Your comments for our staff are valued and will be shared with them, and we all look forward to welcoming you back again soon.
3 out of 5
by A verified traveler

No personality Marriott

Posted Feb 3, 2017
Pros: functional.
the hotel is functional, but dated. it has zero personality. Creaky elevators to worn out floor rooms.
Comment from Hotel Management
Feb 7, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. While we are happy you enjoyed most aspects of your day, we are disappointed that you were not fully impressed with our decor. We will share your feedback with our team, and hope to welcome you back again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from HHF

Nice hotel

Posted Jan 30, 2017
I had a slight Snafu . My tv went out for a About 1 hour!
Comment from Hotel Management
Feb 1, 2017 by HotelMgmt, Hotel Management
Thank you for your review. We are thrilled that you enjoyed your stay with us at Atlanta Marriott Buckhead Hotel & Conference Center. We apologize for your inconvenience with your TV, and are glad this did not deter from your overall positive experience. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Convenient

Posted Jan 24, 2017
Pros: Convenience and breakfast being included.
Cons: Size of two beds in the room should be queen size. It was very cramped for two ladies.
Walking distance to major high-end shopping which is very convenient. Since there were three of us staying in the room I would have preferred two queen size beds, but the room was very clean and the beds were comfortable. Breakfast was really delicious!!! Very enjoyable stay except for the beds.
Comment from Hotel Management
Jan 26, 2017 by HotelMgmt, Hotel Management
We’re happy that our close proximity to nearby restaurants and shops worked out so well for your stay. We certainly appreciate your mention of the delicious cuisine at our restaurant, Lenox Dining. It would be a pleasure to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in walking distance to the Marta!!!

Posted Jan 18, 2017 on Orbitz
Very Convenient to the Marta to be able to get to Downtown!!