Ratings based on 707 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Location/Room

Posted Feb 8, 2016
The location is simply amazing, right across the street from one of the best malls in Atlanta, Lenox Square, & the rooms are very nice, simple, cozy & comfortable. Staff were very welcoming as well, including the valet, very on point, felt as if I was home.
3 out of 5
by A verified traveler

Overpriced and under serviced

Posted Jan 18, 2016
Way too expensive for the quality of service and location. Much better hotels I have stayed at in same area for the much less price.
Comment from Hotel Management
Jan 20, 2016 by Amanda, Hotel Management
Thank you for staying with us. We strive to deliver the best service for each and every one of our guests and I am so sorry our hotel did not meet your expectations. We hope that you give us another try next time you are in the area. Best regards Amanda Hawkins-Vogel/General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Fabulous Staff

Posted Jan 16, 2016
Pros: Location and staff
Cons: Nothing
Location: Perfect! Shopping in walking distance
The restaurant had excellent servers and delicious food. Rooms are specious and clean. Everyone employed bent over backwards for our party.
Comment from Hotel Management
Jan 19, 2016 by HotelMgmt, Hotel Management
We’re thrilled you had a wonderful stay and found the accommodations comfortable. It’s nice that our location was convenient and we’re happy our staff provided you excellent service. Thank you for the review and we hope to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center. Best regards, Amanda Hawkins-Vogel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2016
Great room and location, parking and breakfast a bit pricy
Comment from Hotel Management
Jan 11, 2016 by HotelMgmt, Hotel Management
We’re happy you enjoyed an overall great stay. Thank you for the feedback and we hope you visit us again soon at the Atlanta Marriott Buckhead Hotel & Conference Center. Best regards, Amanda Hawkins-Vogel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice lay out

Posted Jan 3, 2016
It was great no complaints everything was just the way I wanted it which made my stay very pleasant.
Comment from Hotel Management
Jan 6, 2016 by HotelMgmt, Hotel Management
Thank you for sharing feedback from your recent stay. We are thrilled that all of your expectations were met and you enjoyed a pleasant stay. It would be a pleasure to welcome you back again to the Atlanta Marriott Buckhead Hotel & Conference Center. Best regards, Amanda Hawkins-Vogel General Manager
3 out of 5
by A verified traveler

Close to my destination.

Posted Jan 2, 2016
Unfortunately my visit didn't go to swell. The first room I got had a very strong odor so I requested a new one. The valet peolple were very rude as well. I've stayed at Marriott before but I won't be staying at this location anymore.
Comment from Hotel Management
Jan 7, 2016 by HotelMgmt, Hotel Management
It is disappointing to learn that your stay did not exceed your expectations. We truly apologize for any inconveniences you encountered, as we never want our guests to feel mistreated in any way. We do hope you will allow us another opportunity to welcome you back to fully impress you. Best regards, Amanda Hawkins-Vogel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice hotel in Buckhead!

Posted Jan 2, 2016
Pros: We liked the shuttle and easy check-in & out.
Cons: Our room was right by the elevator and I could hear people. I'll request a room away from elevators. I would like a refrigerator in the room.
Location: Great location! Lenox Square Mall and many nice restaurants are close by.
Check-in & out were quick and easy! The staff was friendly. The room was clean. The bed was very comfortable. We had everything we needed. The hotel is right across from Lenox Square Mall which has great shopping and restaurants. We used the hotel shuttle to take us to and from dinner. The driver was very nice and helpful. We gave him a call when we were finished eating and he picked us up in 10 minutes. It was so convenient! I've stayed in several 4 and 5 star hotels in Buckhead, and The Marriott is comparable on many levels. We enjoyed our stay very much!
Comment from Hotel Management
Jan 6, 2016 by HotelMgmt, Hotel Management
We’re excited to learn that your stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center was a pleasant experience. It’s great that you enjoyed every aspect of your stay and upon your next visit we will happily provide a mini refrigerator upon request. We hope to see you again soon. Best regards, Amanda Hawkins-Vogel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convient

Posted Jan 1, 2016
I wish they had a free continental breakfast most of the other hotels in this price range provided this service It is Convient to many fun places
Comment from Hotel Management
Jan 6, 2016 by HotelMgmt, Hotel Management
We are so glad that our location was convenient for exploring the surrounding area and that you had a great time. Thank you for the feedback and we hope to welcome you back again soon to the Atlanta Marriott Buckhead Hotel & Conference Center. Best regards, Amanda Hawkins-Vogel General Manager
2 out of 5
by A verified traveler

Maintenance Needed

Posted Dec 30, 2015
Pros: Friendly staff.
Cons: Attention to detail, regular maintenance, new mattresses and better towels.
We thought that a Marriott would be a good place to stay. All our other experiences with Marriott have been good. This Marriott was disappointing. However the staff was very nice and helpful. This hotel needs maintenance. The balcony above us leaked into our room. They moved us to a new room, but the wall mounted light to the left of the bed was very loose and about to fall off the wall. Bare minimum provided or available in terms of towels and toiletries. We asked for an extra bar of soap and told none was available. The mattresses were not comfortable and seemed to need replacing.
Comment from Hotel Management
Jan 6, 2016 by HotelMgmt, Hotel Management
While we appreciate the kind words for our staff, we regret that your stay did not meet your expectations. Your comments will be shared with our team so we can address your concerns. We do hope for another chance to welcome you back and provide you a better experience. Thank you. Best regards, Amanda Hawkins-Vogel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh. NC

Great hotel. Close to shopping and restaurants.

Posted Dec 29, 2015
Enjoyed the stay at this hotel. But the parking should be included in the package with fee paid in advance. We definitely will stay in this hotel again if the parking is included. Thanks
Comment from Hotel Management
Jan 6, 2016 by HotelMgmt, Hotel Management
It is great that you enjoyed your stay and found our location convenient for shopping and visiting local eateries. Our apologies if you were disappointed in any way with the parking. Thank you for the feedback and we hope you visit us again. Best regards, Amanda Hawkins-Vogel General Manager