Posted May 29, 2016 on Hotels
I reserved a handicap accessible room for my stay. I called a couple of days before to confirm the handicapped room, but the clerk was not helpful so I decided to speak in person when I checked in. I confirmed that it was an accessible room at check in. The room was anything but handicap accessible and it was too late since it was memorial weekend and all hotels were booked up. Here are some of the issues in the hotel and the room I was in.
1. No shower but a tub, I had to climb over to get in
2. Only one 2 ft handicap bar in the bathroom
3. Toilet was very low, not handicap
4. The bed was too high to get in
5. There was a glass enclosure to the elevator which was very tight to get a wheelchair through. This was in every floor. Once, the elevator had to be reset?
6. Door to the guest room was very heavy, spring loaded, and required 2 people to wheel a chair through.
7. The room was on the second floor rather than the first floor, and I was had to go down the hall instead of giving me a room by the elevator.
8. Front doors to the hotel did not slide open for easy access
9. Driveway from the parking to the hotel had a small dip that made it very difficult to push the wheelchair plus it was at a 45 degree incline
10. When I asked for a chair to use to shower, the desk clerk did not have a clue what I was talking about.