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Reviews of Comfort Inn Douglasville - Atlanta West

2.5 out of 5
Comfort Inn Douglasville - Atlanta West
5487 Westmoreland Plz, Douglasville, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 375 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oniesha

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the 5 pillows in the king size room and nice and clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot water and good tv
Stayed 1 night in Apr 2024

8/10 Good

Tiana, New Castle

Stayed 1 night in Apr 2024

10/10 Excellent

Phillip

Stayed 1 night in Apr 2024

10/10 Excellent

Clarence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, clean, fresh, and at a wonderful price! Best hotel decision we've made all year! Only wish I could give them another star!
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Our check in was wonderful and we felt very welcomed. One of the locks on our door was broken, actually, missing. Room was clean, AC and fridge worked as expected.
Stayed 1 night in Apr 2024

10/10 Excellent

DeWayne

Liked: Cleanliness
Good Time
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty, Clewiston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience.
Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the on duty peoples, quietness, easy access, neatness.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly and the room had everything we needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Shandera

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming
Stayed 1 night in Mar 2024

8/10 Good

Crystal, Mount Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Oniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Keyonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2023

6/10 Okay

Gabrielle

Liked: Staff & service
Towels weren't in the room upon arrival
Stayed 1 night in Mar 2024

10/10 Excellent

David, Riverdale

Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
The hotel was ok, but a little dated. Staff was nice, breakfast was average
Stayed 1 night in Jan 2024

8/10 Good

Molessa E.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is located in a convenient location; safe and quiet, food accessible. The property however does not have sound proof rooms so I was disturbed by the “good time” my neighbor was having. Washer and dryer was available but at a cost. Was pleased with my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ivan, Moyock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2024

8/10 Good

Wilma, Gurabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service, they went above and beyond for us. Thank you!
Stayed 3 nights in Dec 2023

10/10 Excellent

Cherelyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
conveniently located
This hotel was very conveniently located by I-20. It was close to family and the staff was always friendly and polite. The breakfast was good. They had a good variety. The place was clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the facility was updated and clean. They had extra security measures in place which felt good. I think it was the best “where will we stop tonight” place I’ve been to in years!
Stayed 1 night in Dec 2023

10/10 Excellent

sterling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Remodeling Needed
Hotel could use updating. Our rrom didn't have heat that worked properly, was moved to a room 2 doors down. Bathtub didnt drain properly caused a pool of water while in shower. The room window was filthy inside and out so much so we could hardly see outside. Rooms need remodeling and a fresh coat of paint. Would not book any future stays at that location.
Stayed 2 nights in Dec 2023

8/10 Good

Cheryl

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice for the price. I stayed several days and it was comfortable. One entrance through the lobby adds safety. They have carts to take your luggage to your room. Breakfast had a pretty good selection for a free continental. I thought the room was pretty clean until I had to look under things for one of my cat’s toys; they don’t sweep under the furniture. The condition of the property is starting to fade, but I noticed they were doing some renovations. Overall, for the Expedia price in this area you can’t beat it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They staff was so nice. From checking in to housekeeping. Breakfast was also on point food was fresh and very clean surfaces.
Stayed 3 nights in Dec 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There eas nothing that l did not like. It was very nice and clean
Stayed 1 night in Nov 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

EPHRAIM

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The local was convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

TERRENCE

Stayed 3 nights in Nov 2023

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manny
I promise to stay here anytime I am in town
Stayed 1 night in Nov 2023

8/10 Good

felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal pleasant staff and nice area
Checking in was a breeze and even had a room the the 1st floor #SCORE. The room was spacious and the bathroom looked like it had some renovation done. Nice bright new white tiles in the tub/shower area and the mirror was cool with the surrounding lights. The furniture in the room could have used some paint touch ups and the carpet could be replaced but for the money it was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathy, Edenton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was always kind, courteous, and efficient. The room was clean, the bed was comfortable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Daniela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I finally found a place that allowed me to bring my dogs
Stayed 1 night in Nov 2023

10/10 Excellent

Victory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beds were especially comfortable
Stayed 1 night in Nov 2023

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Everything was commendable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the cost!
Recently renovated hotel. Breakfast served daily and included in hotel cost.
Stayed 3 nights in Nov 2023